The Volta Go Max charger is easy to use. Charge up your laptop and phone at the same time! Not many backup chargers can do that. The mag charger has a strong magnet that holds the phone to the charger... もっと見る
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Very fast shipping, product is durable and exactly as described online! Easy to use and is great for my multiple business projects for all my laptop and phones for travelling, highly recommend!
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The Right Angle Volta Max adapter works well with different USB C cables and bridging it to Volta Max Magnetic Tips. It works well for certain positions which is not practical for the straight angle a... もっと見る
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Ordering process deeply flawed and confusing, involving initially three different companies/systems. When the cables arrived, parts of the order were missing (and still are) and other parts were... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA features cross-device compatibility. 1 cable for all devices.
連絡先
Gold Coast, オーストラリア
- care@voltacharger.com
- voltacharger.com
4.1
ほぼ満足
455件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 100％に回答しています
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Poor customer service, fake arriving time
When I was buying the charger, it says that it will be shipped with in the first week of May. But I still haven’t got my charger yet, on the order status it still says that “when the order is ready it will send me a email”.
Customer service takes at least two weeks to reply. I sent a email to ask for an update on my order on 11 May, still haven’t yet got a response.
2023年5月21日
自発的なレビュー
VOLTA CHARGER からの回答
Hi Bobby, I'm so sorry to hear that you are yet to receive your order! Please would you be kind enough to share privately with us the order number of this package? That way, we can investigate this delayed shipment and have this package delivered to you as soon as possible. I look forward to hearing from you soon!
Great Experience !!!
From the moment the package arrived, it felt premium. It has made life a lot easier, I recently transformed my bedroom into my office space so all the power outlets are at different places. But Volta Charger came to the solution, with their charging cables going upto 300 cm !!! I can now easily sit at my desk or in my sofa and work for hours without worrying about the battery life of my devices.
2023年5月19日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Sayan,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
This company is a nightmare
I don't know what is wrong with this company.
Their products are never in stock, despite what the website says and they are always waiting for their shipment of something that's delaying your order.
The spark cable is not well made. The magnet part on the wire will catch ferromagnetic dirt that is impossible to remove after its there and then it will short the wire while it's delivering 100 W to your device.
In 2 years, it's the 2nd time i need a replacement (and I'm still waiting for it, 4 months after they concluded it had to be replaced).
Their charger plastic housing broke in two as I was pulling it off from the socket and that's only a few months after getting it. I asked them if they could replace it, which they agreed to. I then asked them if they had the replacement in stock and specified I could still use the broken charger held together with duct tape and could wait if they couldn't send the replacement right as it was still working. But they said they did have stock. They asked me to send in the broken one to their warehouse in USA which I did, hoping I'd be a day or two without charger. That was 4 months ago
I didn't receive anything yet, despite them saying they would dispatch it in early March, end March, mid april, early May and I'm waiting for them to respond to my 30th email regarding this replacement, and probably swear I'll get it within a week and then actually send it in 2 months.
They never do what they say they will, it's borderline comical. And that's if they even bother answering your email. Then if you have 4 questions to ask, better off sending 4 different messages cause they might answer one of the 4 and the information they'll give is either untrue, or they'll tell you what you want to hear and then do whatever they please.
A good company usually has either a great product or great customer service and ideally both. They have none. Their products are cheap and not well designed, their customer support is almost criminally incompetent.
I wrote so many emails to them concerning the problems I encountered using their products and especially regarding replacement of broken products and I'm so fed up with them. Do yourself a favor and buy your GaN charger from any other supplier. In my opinion, all this company is e-waste and I cannot understand by which miracle they are still in business today.
2023年5月18日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Xavier,
We are so sorry for the experience you've had. We produce magnetic cables that are designed to be attached to the magnetic tip to deliver convenient, fast and multi-device charging. Understandably, the magnetic parts can attract metallic debris, which is why we have detailed simple handling, storage and cleaning guidelines for customers in the 'product care' section of our website. We also do not compromise on product quality and customer service, which is why we stand firmly by our products by offering a 30-day money back guarantee in addition to a lifetime warrantee for all the products offered on our website. Unlike our cables, the GIGA 200W GaN chargers are currently only available for pre-orders on our website as they have longer production and testing time, and demand for this item is very high, so as a small company, we can only ship them out in batches and in being responsible and honest to our customers, the product page for the GIGA 200W GaN chargers clearly states when the product will be shipped. I can see that our Customer Care Representative had already processed your replacement GIGA 200W GaN charger, so you should be getting this delivered soon.
Our sincere apologies for the inconveniences caused.
Awesome
Awesome
Cables is as described and even better! I'm very satisfied with them, thank you!
2023年5月18日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Toyosi,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Ease of Use!!
Ease of Use!!! Wow
This product is Amazing. Exactly how all these cords should be. the perfect birthday gift ever.
2023年2月19日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Iammy,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
I highly recommend the Volta Charger…
I highly recommend the Volta Charger for its reliable performance and durability. They've got excellent customer service. This charger lives up to its name, providing durability and convenience, while the top-notch customer care ensures a seamless experience.
2023年3月2日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Gabriel,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
It's been a seamless experience for me…
It's been a seamless experience for me and My 3-year-old son loves the magnetic experience the Spark offers. Now he charges his tablet easily all by himself hassle-free.
5/5 for me. I highly recommend it.
2023年5月1日
自発的なレビュー
VOLTA CHARGER からの回答
Hello James,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Absolutely terrible customer service!!!
Absolutely terrible customer service. Purchased @$300 worth of products that all said in stock. Once purchased a few days later was told my order was delayed. I messaged them and they said items I bought were out of stock. They were in USA still. Claims in Australia. Why don’t you have any stock in your own warehouse and selling stock that isn’t instock? They tried putting everything in me saying I’m inpatient basically. They have said it would take two weeks to get to them then said to me. I said to send what is in stock to me. They then sent my stuff from the USA which isn’t what I asked for. I still haven’t received anything. It’s been nearly 2 weeks and they keep telling me to wait. They were not going to tell me they had no stock. Only did because I contacted them not happy. Terrible. I do not recommend from this experience. Customer service. How they treat people is an indicator of what a business is like.
2023年5月17日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Natasha, we are so sorry for the delayed delivery. We deliver our products worldwide from different fulfilment hubs with our main warehouse in the US. If there is a shortage of items at our AU hub, the order is immediately shipped to the customer from the US while we restock the hub. I have checked on your order and it has been in transit with DHL and should be delivered within 3 - 5 business days. But while an item is in transit, delays may arise due to changes in flight schedules or other reasons that are beyond our control, and we still reship them in cases where they are lost in transit. As a small company, our customers are the lifeblood of our operations and are treated with utmost respect. Also, we stand firmly behind the quality of our products, so if they are any issues, you have a 30-day money back guarantee to return the products for a full refund, in addition to our lifetime warrantee. I have just sent you a follow-up email to resolve this.
Terrible company AVOID!!
Terrible company.
Absolutely useless customer service.
It’s like their customer service is just copy pasting generic responses and didn’t want to take any responsibility for their issues or have a proper conversation.
Worst experience.
Stated clearly at the top of their website fast 3 day shipping. Ended up taking over a month.
The magnet bit broke. Took them a month to organise a replacement. Which then took another month to arrive.
Plus why would you put the magnet part on the phone? All it done was collect metal fragments and get gunked up.
I’ve thrown it all in the bin not worth the stuff around organising refunds cause I’ll be more out of pocket..
OHH OHH!
And amidst all the terrible customer service I received.. or should I say lack of.. they sent a generic email titled
“Your satisfaction is our priority”
HAHA what a joke of a company!!
2022年9月15日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Delta, thank you for your feedback, we are so sorry for the experience you had. I can see that this was from September 2022, we have since made significant improvements on delivery times and overall customer experience. Some of these improvements have included expanding and retraining our customer service team to deliver personalized solutions within 24 hours. Also, in partnership with a 3PL, we have re-opened our fulfilment center in Australia to ensure 3 - 5 business days deliveries to all our customers within AU. We are a magnetic charging brand and as such, the charging tips are magnetic by design but we've provided guidelines in the 'product care' section of our website to help with keeping the tips clean and debris-free, and with our lifetime warranty, you can always get free replacements of any faulty parts. I really hope you can give us the opportunity of making things right with you. Have a great day!
The best service I've had in years!
I bought the 200w version of the VOLTA GiGA GaN Charger and it was SO GOOD, I bought another one immediately after! It charges my laptop, tablet phone and my smartwatch all at the same time and I love it! When my plug pin broke, the team sent me a free replacement super quick too. Excellent product and the best service I've had in years! Very highly recommend.
2023年5月13日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Kishen,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
The best charger on the market
The best charger on the market I have every color of the 2.0 version 2 reds two blacks one curved silver and blue I pre ordered the spark cables I have the standard wall brick I have a car charger and I was number 26th for pre order of the 200w giga nan charger so I’m a super fan I love the products
2023年5月11日
自発的なレビュー
VOLTA CHARGER からの回答
Thank you so much for you support, we do not take this for granted as we are only here because of you.
More amazing in person
I originally saw their ad on Linus Tech Tips and I genuinely fell in love with the idea of a magnetic charging cable, then when a part of my first order arrived I decided that Volta had my full loyalty, I immediately fell in love with the feel of the cable so went back to order more.
2023年5月9日
自発的なレビュー
VOLTA CHARGER からの回答
Thank you so much Frank, we really appreciate your support.
Superfast charging across different brands
I have used this product for a months now and I am impressed with the charging speed, across different electronic brands, so simple to use, even my young daughter can plug and unplug the phone with ease. Amazing product.
2023年4月10日
自発的なレビュー
VOLTA CHARGER からの回答
Thank you so much for your support, we will keep serving you the very best.
Works perfectly.
I use the Volta Wireless Anchor every day since it arrived about a month ago. My airpods, iphone and apple watch all charge simultaneously and charging seems quite fast. The magnet works well too. Would recommend
2023年5月1日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Frederik,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
What an amazing brand
What an amazing brand! The charger and the cables are so great! The quality is awesome! This is perfect for home or when you’re on the go. I recommend !
2023年5月8日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Kevin,
Thank you very much for your kind and honest review! We look forward to serving you better and we appreciate you for giving us the opportunity to expand and grow.
Have an awesome day!
Great Money Saver If You Don’t Need Tips
Got this because I needed another cable but not all the tips, was surprised how much I saved! Glad it’s an option.
2023年2月27日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Kale,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Timely shipments and quality products
Timely shipments and quality products. Good customer care with timely response. Never had any issues with all my purchases with them.
2023年4月28日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Brown,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
best products
2023年4月23日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Aleksey,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Awesome customer care
A small problem with my first cable but they solved everything; awesome customer care!
2023年3月24日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Aleksandrs,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Excellent customer support!
I initially came across this company through Indiegogo from where I have ordered a Volta Giga charger and some spark cables.
The charger was fantastic however, I experienced some issues with a cable and decided to contact customer support as I have tried everything I could think of to fix it.
Support responded quickly to my concern and asked for video proof to better understand the issue at hand. Shortly after sending the video I was told I would get a free replacement and sure enough I had a replacement cable delivered 3 days after the video was sent.
I have received fantastic customer service throughout and I am more than happy with my experience of the products and overall service provided.
2023年2月15日
自発的なレビュー
VOLTA CHARGER からの回答
Hello Tudor,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
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