VOLTA CHARGER レビュー 

455
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The Volta Go Max charger is easy to use. Charge up your laptop and phone at the same time! Not many backup chargers can do that. The mag charger has a strong magnet that holds the phone to the charger... もっと見る

企業が回答しました

5つ星のうち5の評価

Very fast shipping, product is durable and exactly as described online! Easy to use and is great for my multiple business projects for all my laptop and phones for travelling, highly recommend!

企業が回答しました

5つ星のうち4の評価

The Right Angle Volta Max adapter works well with different USB C cables and bridging it to Volta Max Magnetic Tips. It works well for certain positions which is not practical for the straight angle a... もっと見る

企業が回答しました

5つ星のうち2の評価

Ordering process deeply flawed and confusing, involving initially three different companies/systems. When the cables arrived, parts of the order were missing (and still are) and other parts were... もっと見る

企業が回答しました

企業情報

  1. 携帯電話アクセサリ店

さまざまな外部ソースから提供された情報

Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA ‎features cross-device compatibility. 1 cable for all devices.


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4.1

ほぼ満足

TrustScore 5段階評価の4

455件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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4.1

すべてのレビュー

(455)

過去12か月のレビュー数: 48件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Does what it says on the box

Does what it says on the box. Great product!
The durability and compatibility with all my tech accessories is really good and create ease of life with charging for my gadgets. I'll definitely be recommending

2023年8月6日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Michael,

Thank you so much for the feedback! We are so happy that you enjoyed using our products. Our aim is ensure that each user is satisfied with the value received from using VOLTA chargers and we are always on hand to assist you if there are any issues preventing that.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

5 star customer service

Good products, excellent customer service. Anytime I had an issue with a Volta product, they were always willing to help and the resolutions were hassle free. A company that's on the customer's side is very important to me.

2023年9月20日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Matthew,

Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Volta has earned my trust

Volta is a great company. I think the key distinction that sets apart ok companies and great companies these days is whether they are willing to stand by their product by providing great customer service when things go wrong. My Volta 2.0 cable broke at the 'fixed' USB A end that plugs into the wall charger. I was hesitant about going through the lifetime warranty process, but these guys were awesome. They asked for pics to verify and when satisfied, offered me a free replacement product with free shipping. Didn't have to send the defective one back at all. My rep, Kingsley, was professional and very prompt in handling the situation. Really, all that one wants from companies. Volta has earned my trust, and I'd rather pay just a bit more for quality product from a quality company over knockoffs.

2023年9月4日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Sam,

Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Good quality products. Great customer service!

I placed two orders and had the chance to test some of their products. My overall impressions:

1. Orders took quite long to arrive, which is not an issue for me, but I understand it could bother someone else (I am from Spain).

2. Products were nice (Giga 200W GaN charger and several magnetic charging cables I ordered). They work flawlessly, and the cable magnets are very very strong. I cannot speak about durability, but they look promising.

3. Although I had to return some of the cables because they didn't fit all my requirements. Here is when, in my case, customer service shined. Very kind and helpful, and no issues with the refund.

The only negative point would be delivery times, but maybe my case was a matter of bad luck. Products were great and worked as advertised.
Overall, very satisfied, especially with customer service support, which I value the most.

2023年9月4日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Javier,

Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

We are always working to improve on our delivery times and the overall versatility of our cables. Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち2の評価

Duurt te lang

Op zich zijn de kabel en de magnetische eindjes top. 2x iets besteld. Zodra je hebt betaald krijg je al gelijk de melding dat door COVID de bestelling is vertraagd. Belachelijk, 2023. Vervolgens duurt het 4 weken voor je order aan komt. Niet meer van deze tijd. Niet aan beginnen.

2023年9月1日
自発的なレビュー
5つ星のうち1の評価

What customer service?

I purchased some cables and they were not suitable to my needs. I requested a refund which i received. I then sent the goods back to them. I received those goods back about 9 months later (parcel not picked up). I contacted Volta Charger and told them I had their goods. They asked me to get a quote to send to US. I did. That was too expensive so was asked to post to an Australian address and was assured the postage would be refunded. It is now a month later and they keep saying it will be refunded but I havent received anything. This is over $14.50. I should have not told them and they wouldnt have been any wiser. UNPROFESSIONAL!

2023年7月19日
自発的なレビュー
5つ星のうち5の評価

Exceptional customer service

So I lost a part of my charger abroad; they don't manufacture it. Instead, they took a spare from the office and sent me that part. I've been using Valta for years and never would return to anything else. Quality and customer service are exceptional.

2023年8月7日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Jonathan,

Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち1の評価

Connectivity

No aftersales assistance diabolical service would never use them again had some issues which they were unable to solve

2023年8月4日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Craig,

You only came here to leave us a 1 Star review because you wanted me to come to your house, which is 36 Miles from our office. Which I did tell you was not possible. We are an e-commerce company and not a technician company. Our policy does not allow any of our staff to visit a customer in their house.

I went above and beyond to help you with your purchase.
I gave you a free USB-C to USB-C combiner adapter and a free 240W (40Gps)1M USB-C to help you extend the magnetic cable to a 3M long cable. I promised to send you a 2M USB-C to USB-C cable later.

We did our best. I gave you my phone number. You rang all through the weekend. I picked up your calls and provided you with a lot of help.
You also gave my number to a friend who rang me at 3 am at night (she was cursing me for no reason).

The only reason why I came back here to edit this was because I refused to come to your house and also because I told you to convert both ends of the cable to a magnetic connection, as it won't be ideal. The end that goes into the power plug should be the fixed end.

5つ星のうち5の評価

SOLD OUT?!

Although I didn’t get my product as soon as I would’ve liked, it’s a great product!
When they have to make more because they’re sold out, that’s a good problem to have.
I already own 4 volta 2.0 cables and 1 of their other 100w version.
I once had the in-phone bit exposed and it hit the ground causing the magnet to break. They warrantied it and replaced it. I LOVE VOLTA!

And Kingsley is an awesome customer support rep! If you’re patient and kind, you’ll see the best side of support!

2023年7月25日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Joseph,

Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

We have now fully restocked the VOLTA 2.0 cables and they are available on our website.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Rough start, smooth finish

I had a bit of an issue getting my charger in the beginning, slight delay. After about a month something happened and the cord stopped working. Not only did they replace it but also threw in a couple more USB c tips. I would say a great company, that actually cares about the quality of their product, and the reputation they uphold. Hands down would recommend giving them a try

2023年7月7日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Shane,

Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち3の評価

This company makes awesome cables BUT

This company makes awesome cables, I love them. The cross-compatability is really good. I can use the same cable for my phone (Type-C) and bluetooth speaker (Mini USB).

Why am I giving this a 3?
Well I ordered twice from Volta, I ordered more of the same cables. While both cables work really good, they work different. First shipment's cables has that if plug in the cable and begin charge something, the blue light on cable comes on. For the second shipment, the same blue light comes on when you just plug the cable into anything, without anything connected or charging.

I can't see any reason why they would change this post launch.

2023年6月29日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Adam, I'm excited to hear that you are having a unique charging experience with our product. However, I'd like to apologize for the issues that you are experiencing with the LED. Please, if you notice anything unusual in terms of charging, do not hesitate to contact us via email at care@voltacharger.com and we'll get this resolved as soon as possible.

5つ星のうち1の評価

200W Giga Charger order issues

I ordered the 200W GaN charger since April of this year (2023) and have not gotten my product yet. It hasn’t even been shipped… They prioritized USA, so I asked them what happened with my order and they told me they were sorry but it hasn’t been fulfilled. And now I get an email telling me they got MORE problems with production and they offer me a $10 in store coupon… For Christ sake, I order from them in huge batches since I live in Mexico City and it is a complicated delivery system, I won’t be using this coupon anytime soon.

2023年7月4日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Gonzalo,

We are so sorry for the delay with the delivery of your GIGA 200W pre-order. The GIGA GaN charger is our flagship charging adapter, and like all our products, they go through extensive quality checks before being shipped out. All GIGA 200W are purchased via pre-orders that are then fulfilled in batches. We had shipped out a previous batch with no concerns, and were already preparing to ship out the next batch when a grain was detected in the new molds, so the whole batch has to be remolded. Fortunately, the chips/boards have passed all quality checks and are ready, so we just need to finish remolding the cases then assemble the units for shipping, which will take about two weeks. We have explained all of this in the email sent out to customers with pending GIGA 200W pre-orders.

We sincerely apologize for this delay, but rest assured that you will receive the item soon.

Thank you for your patience and understanding.

5つ星のうち1の評価

Ordered on 27 May and still waiting

Ordered on 27 May. On 29th JUNE email says shipment on the way. Still waiting.

2023年7月4日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Mohd,

We are sorry for this delivery delay. Your order had since been processed from our warehouse and picked up by the logistics company, and from the tracking information, the package is still in transit. Shipment delays can be due to many unforeseen reasons, such as changes in flight schedules, which are totally out of our control. The tracking information is only updated after the package is scanned at its next transit stop, which in usually at the destination country. We will reach out to DHL, but rest assured that you will receive your order soon.

Thank you for your patience and understanding.

5つ星のうち5の評価

Thoughtful design

The product is great in build and quality, the magnetic wireless charger hang model makes clear voice in both way communication.

2023年6月19日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Ishaq,

We really appreciate your kind feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Fast and effective

One of the best magnetic chargers in the market at the moment. Very fast and effective. Great for people like myself who’s obsessed with an organised workspace.

2023年6月19日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Tolulope,

Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち1の評価

This company is selling the cables …

This company is selling the cables of charging devices with a masking word. Why did I referring to when I bought this cable they said cable only but logically if you want to sell the cable the tip or the magnitude you assuming that is with it I just got it and we have the magnetic tip came I rode the company and they told me that they specifically wrote cable only how people will buy including myself something that you see in other companies that you pay the price for whatever is the cost for the cable and activities included so when you get these nasty surprise that you got it cable but another tip obviously they know already in advance that you going to be calling or you're going to be email them about the tip and now they want extra money or extra charge for it to me that's what masking don't do that to people because when you like to people or mask in the world so they will say legally oh well he says cable only but you know very well when people buy cables like that they know they assume that the tip is automatically come with it because how are you going to buy a cable that doesn't work or the tip is not come with it doesn't make any sense.

2023年6月4日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Samuel,

We are sorry for this issue. All our products are subdivided into Magnetic Charger Sets (cable + 3 tips) and extras categories (Cables Only or Tips Only), this is clearly segmented and labelled on the product page. The magnetic chargers consist of the USB cables and its compatible tips. The extras consist of either the Cable only(USB-ONLY) or tips only. The items in each product box is also indicated in the "what's in the box" option on our website. I'm sorry to hear that you missed this and ordered a cable only and anticipated to get a cable and free tips.

Please note that we do offer a 30 days money back guarantee, hence, you can either purchase a compatible tip for the cable which you purchased or you have an option of returning the cable to us for your refund. I apologize for the inconvenience that this may have caused.

5つ星のうち5の評価

Customer Service Experience

I contacted help with a shipping delay issue. They were prompt in explaining what was going on and worked to resolve the issue quickly. I’ve not used the product yet but their customer service was great.

2023年5月25日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Kaleb,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

5つ星のうち5の評価

The company with the goal customer satisfaction and proving that their brand is the best!

Yes, now I can say that this magnetic charger is working not only properly, but charges faster than wireless original safe mag, vertical and round Anker, and another one labeled 5 OORE. And, Volta charger charge fast, without making the phone hot- which I understand is not good for the phone battery.
From my previous bad experience with two American sellers, I did not expect my charger which did not function properly, to be replaced with the best one, and so fast (the previous charger together with one from Amazon were trashed before reading your letter, and now if I would have the previous tip, I can check if it was the culprit- no lint in phone socket!). Previously, two American sellers proved to me that they are not loyal to their customers. Fighting with them for the truth, is hard or impossible, and the time lost is more expensive than the victory. From being accused that I lost the part (item with missing part) and I replaced the item with a used one (the wireless earbuds were used with ear cerumen on them + original box dirty) and I pictured them. I learned that if I continue to shop online I must assume a risk, which I do… But Kingsley prove to me that some sellers are really loyal to their customers!!
Conclusion: impressed by doing business with this company which care about their customers, item quality, and their brand!
My feedback. 5 🌟, outstanding company, highly recommended to make business with!
Dr. Gheorghe Ciumpavu MD
Lic.242153
NPI.1114042942

2023年5月22日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Dr. Gheorghe,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

5つ星のうち5の評価

Excellent Customer Service

Bought a few of the Spark Magnetic cables. I did initially have a slight problem with them but their customer service was excellent. We tried a few different troubleshooting steps, they then issued replacement cables and I've not had an issue since.

2023年5月23日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hi Daniel,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

5つ星のうち5の評価

Excellent product

Excellent product, premium feel and organised best support

2023年5月23日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Maulikkumar,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

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