Very pleasant experience from start to finish - installation was booked and completed within a week. The quality of the install was top notch. Jayden did a great, clean job installing our NeoVolt batt... ãã£ãšèŠã
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The install procedure was easy and the electrician knew his stuff. It was clean and well done and I've been watching via the neovolt app and am impressed with what I see so far. Am looking forward to... ãã£ãšèŠã
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Great customer service . The reason that I have decided to write this review is that I could not find any reliable information, will my existing 6.5 kw solar panel system with 5kw inverter be capabl... ãã£ãšèŠã
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I was very pleased with the customer service from the initial contact, explaining how it all works and the expected timeframe to install of battery and the post install follow up. The installation was... ãã£ãšèŠã
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VoltX Energy is an Australian-owned solar battery storage company serving homeowners across Australia. Our team of CEC-accredited experts helps Australian households achieve energy independence with high-quality, affordable home battery systems â including our flagship VoltX Energy Solar Battery, Neovolt, Pylontech, and more. We handle everything from consultation and system design to professional on-site installation, tailored to homes throughout Australia. Eligible Australian customers can also access government rebates through the Cheaper Home Batteries Program. Whether you're looking to cut power bills, reduce grid reliance, or stay powered through outages â VoltX Energy has a battery solution built for you.
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- +61 1300 689 572
- support@voltxenergy.com.au
- voltxenergy.com.au
4.7
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Dismal response to warranty work
My battery was installed on 5/8/2026. One of the two 5Kw inverters was faulty out of the box, and the other was water affected (condensation on LCD display). Installer said He would lodge warranty claims. Six weeks later, despite many enquiries by me to Voltx, no action on making the battery work. I'm very dissatisfied with Voltx Energy service.
2026幎8æ5æ¥
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VoltX Energy ããã®åç
Weâre genuinely sorry to hear about your experience, Ian. Having one inverter faulty from the outset and the other showing signs of water/condensation, followed by six weeks of waiting despite your repeated enquiries, is understandably very frustrating.
This isnât the level of service we aim to provide, and weâre sorry we havenât acted quickly enough to get your system fully operational. Weâd like the opportunity to look into whatâs happened with the warranty claims and get this followed up with the relevant team. We have sent you a request with your details so we can locate your case and escalate it for review.
Had a 28kW battery installed a fewâŠ
Had a 28kW battery installed July 2026. Works great and I can control charge discharge from app anytime anywhere.
2026幎7æ17æ¥
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VoltX Energy ããã®åç
Great to hear your 28 kWh battery has been working well since the install and that youâre enjoying the convenience of being able to manage your charging and discharging through the app, KK. We really appreciate you choosing VoltX Energy!
Great brand Great work.
2026幎9æ9æ¥
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VoltX Energy ããã®åç
Thanks so much for the kind words, Mr Aktar Ali Khan! Weâre really glad youâre happy with the work and your experience with VoltX Energy. We appreciate the support!
Good service and fast turn around
Good service and fast turn around. installed within a week on enquiry
2026幎9æ7æ¥
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VoltX Energy ããã®åç
Weâre stoked you had a smooth experience with VoltX Energy, Kyle! Cheers
All good,no concerns
2026幎9æ8æ¥
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VoltX Energy ããã®åç
Thanks heaps for the great feedback, Joseph!
Very fast and easy to deal with
Very fast and easy to deal with. Great product.
2026幎9æ9æ¥
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VoltX Energy ããã®åç
Itâs fantastic to hear you found the process quick and easy, and that youâre happy with the product, Chris. We really appreciate you choosing VoltX Energy!
VoltX Energy ããã®åç
Thanks heaps, Phillip!
Good staff!
2026幎9æ8æ¥
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VoltX Energy ããã®åç
Thanks heaps for your review, Curtis!
A very good system and great value forâŠ
A very good system and great value for money
2026幎9æ8æ¥
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VoltX Energy ããã®åç
Weâre really glad to hear youâre happy with the system and feel it offers great value for money, Michael. We really appreciate you choosing VoltX Energy!
Professional and neat installation.
Professional and neat installation.
system works well.
2026幎9æ7æ¥
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VoltX Energy ããã®åç
Really appreciate you choosing VoltX Energy and taking the time to share your experience, Brian!
VoltX Energy ããã®åç
Thanks heaps for dropping by for a review, Kevin!
Great work by the installers and veryâŠ
Great work by the installers and very happy with all the installation Thankyou
2026幎9æ8æ¥
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VoltX Energy ããã®åç
Weâll be sure to pass your feedback on to the team, Silvio. Thanks heaps for choosing VoltX Energy!
VoltX Energy ããã®åç
Weâre thrilled you had such a great experience, and we really appreciate you recommending VoltX Energy to your friends and family, Za. Thanks for the support!
The VolteX experience was great fromâŠ
The VolteX experience was great from start to finish.
The system is already producing power without drawing from the grid.
The installation team were great, informed me of what was going on every step of the way and assisted me with downloading the app.
The app shows me exactly what my battery system is doing 24/7 and is super easy to understand.
I highly recommend Vortex and a massive thank you to the entire team involved from start to finish.
2026幎9æ7æ¥
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VoltX Energy ããã®åç
A massive thank you right back to you for choosing VoltX Energy and for taking the time to share such detailed feedback, Luke. Weâll make sure the whole team hears your kind words. Really appreciate the recommendation!
Highly satisfied with the service
2026幎9æ1æ¥
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VoltX Energy ããã®åç
We truly appreciate you taking the time to share your feedback and choosing VoltX Energy, Jennie!
Wonderful service
Wonderful service, great deals and customer is awesome
2026幎9æ7æ¥
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VoltX Energy ããã®åç
Weâre really happy you enjoyed the experience and found a great deal with us, Robin. And weâre glad our customer care team could look after you too! Really appreciate you choosing VoltX Energy and taking the time to share this.
Great service
Installation happened on precisely the day informed to us. The team was efficient and reliable . The system is working well and we are satisfied.
2026幎9æ7æ¥
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VoltX Energy ããã®åç
Thanks so much for choosing VoltX Energy and taking the time to share your experience, Kun. We really appreciate it!
VoltX Energy ããã®åç
Thanks heaps for the review, Gemunu!
hi have the pleasure to have such aâŠGreat System28.8kw this has been running now for more than 2 weeks no probs
hi have the pleasure to have such a great 28.8kw System from the Whole team at Voltex from start to finish these people do a fantastic job from sales people to Kevin the installer this team where great over the weekend i had a blackout this was so good to have the backup it was just so easy to have the house still have power 10 STARS for the whole TEAM at VORTEX would recomend to any one needs a batteries system THANKS Colin Murphy i should have to say that Kevin add another man helping the install he mounted the Batteries and other hardware with a Great Job and Clean and Tidy (sorry forgot is name ) but all i can say was he was so professionall and never stoped while Kevin worked is but off doing all the wiring and meter box what a Great Team worked together 10 STARS Guys again THANK YOU BOTH Colin & Gail Murphy also THANKS VoltX Energy everyone and all Cheers.
2026幎8æ8æ¥
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VoltX Energy ããã®åç
We absolutely love hearing this, Colin! Itâs fantastic to know the 28.8kWh system has already come in handy during a blackout and kept the house powered without any fuss. Thatâs exactly the kind of peace of mind a battery system can provide!
And a big shout-out to Kevin for looking after the installation and being part of such a great experience from start to finish. Weâll definitely pass your kind words on to him and the rest of the team.
Thanks so much for taking the time to share this. We really appreciate the recommendation and your support of VoltX Energy!
sales person was very good not pushy
sales person was very good not pushy. Installer was excellent
2026幎9æ4æ¥
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VoltX Energy ããã®åç
We love knowing you felt comfortable with the sales process and never felt pressured, Sam. And itâs fantastic to hear the installer was excellent too! Weâll make sure the team gets your kind feedback.
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