This company is NOT a UK company and the customer service is dire. Go to a shop/store IN the UK so that your STATUTORY rights are not affected of anything goes wrong. There is no customer service an... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Excellent glasses.First time buying was scepical but dont know why i was,prescription glasses ordered easy to do.When they arrived I was amazed hiw well made they were made and packaged up well. 300... もっと見る
I must admit, I was dubious about ordering as it's very difficult who to trust. However, I did my trustpilot research thoroughly and decided to buy. So glad I did. Came earlier than expected and the... もっと見る
Frames are amazing, delivery etc was really good but prescription is unfortunately unwearable. I can't work out what they have done wrong, but I can only see through them from about 4 feet from my com... もっと見る
企業が回答しました
企業情報
当該企業による記述
Vooglam-UK is a leading provider of stylish prescription glasses and sunglasses. Self-owned manufacture lines with professional equipment, We proudly present premium quality frames, lenses, and trendy fashion accessories at super affordable prices. Meanwhile, the customer service team is ready to help and fix any problems you might meet. We got your back!
連絡先
251 Little Falls Drive, 19808, Wilmington, 米国
- (302)309-7808
- support@vooglam.uk
- vooglam.uk
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Fantastic
Fantastic! Just make sure to double check your PD!
The first time around, the glasses I got gave me headaches/double vision - but now I know that was due to my miscalculation of my PD. I recommend using their guide rulers instead of apps, as apps can't detect if your eyes need different PDs.
The second time I got my partner to measure my PD manually, and honestly - these are the best glasses I've ever had. I have quite a high prescription, so my glasses bill went from £200+ from a high street chain to £50. That's amazing. Instead of having one pair, I feel confident to order more now. it's given me such confidence and excitement. I do often fall victim to misplacing things, and I used to kick myself for it. Now, I know if I ever do that - I'm wont have to pay an arm and a leg. I also can change up my style! I'm already thinking of getting some sunglasses in my prescription!
They arrive beautifully packaged with a PD ruler, soft bag, and glasses cloth. It's insane value for money.
I can't recommend it enough. Just make sure to double-check and manually measure your PD!
Great selection
Easy to use the website, great selection of frames and good value, also all lenses catered for. Not long for delivery either.
I'm looking at more!
Better than I expected
Better than I expected.
I ordered three single vision but will order the bifocal now these have worked so well.
10 days from ordering I have recive…
10 days from ordering I have recive them,they are perfect, lightweight.i recommend it
One happy 68 year old bunny.
Just received my second pair of prescription glasses from Vooglam. I love the range this site sells. I'm 68 and have never been happy with the UK range of boring specks, just got the best of a bad bunch before. Even the designer ones are boring. Goodness knows what young British customers think of the choice. The prescription and fit is fine, and I feel so chuffing trendy. Oh, and they are so affordable. Thanks so much.
I love my glasses
I love my glasses. fast shipping and delivery. I will keep ordering from vooglam. would highly recommend
NEW FAVOURITES.
Love these glasses currently my favourite out of all of them. Fully intend to buy another pair ASAP.
The colours in my frame is nothing like…
The colours in my frame is nothing like the colour I have ordered the colour is not as bright as the picture, quite disappointed.
Very fast delivery
Very fast delivery. Perfect prescription. Looks exactly like the picture. Very very happy
Bought prescription frames
Bought prescription frames, input correct prescription, got incorrect lens, reported it to vooglam, after extensive toing a froing, vooglam says I input incorrect prescription, I have screenshots and original prescription both exactly the same, offering me discount for another fran=mimng and telling me it would be expensive for me to return faulty frame back to china, AVOID LIKE THE PLAGUE!
Perfect👍 I really recommend it.
Omg I read the reviews of others but…
Omg I read the reviews of others but wasn't filled with as much confidence as I am since receiving my pairs of glasses omg I totally totally love them they are absolutely gorgeous
Flimsy toy type
Delivered in a lovely box, however the glasses were either something you get from a 3D cinema or a prototype. Very flimsy and just flopped behind the ears without rigid stability. These would just fall off if I walked. Very bendy and I cannot believe this as a legit product for which I paid over £40. Was looking forward to a bright colourful design, but turned out quite mute. Definitely will be returning as these aren't fit for purpose.
Bifocal lens too high up so when head…
Bifocal lens too high up so when head is correct position you are looking at the line makes you feel sick. also reading bit not great fuzzy what a waste of money can ill afford for 2 pairs of useless glasses rip off merchant's.

Vooglam.uk からの回答
Absolutely amazing
Absolutely amazing, easy to order, super fast delivery.. will be buying a second pair

Vooglam.uk からの回答
Upset…
Glasses are very nice & seem good quality. Took 19 days to arrive.
Ordered two pairs, quite obviously same prescription.
One pair are wrong - made with + instead of -
Values on order are correct.
Awaiting response ..
IT IS VOOGLAM WHO MAFE THE MISTAKE WITH THE + and _ NOT ME AND NEED TO FIX IT! MY INSTRUCTIONS WERE CLEAR AND CORRECT AND I HAVE PROOF OF THIS WHICH I HAVE SENT TO THEM! YOU NEED TO REFUND YOUR MISTAKE!

Vooglam.uk からの回答
Ordered 2 sets of glasses and they…
Ordered 2 sets of glasses and they weren't the right prescription. They said they would refund the cost but as yet no money has arrived into my account.
Do not order from here - customer service is rubbish!

Vooglam.uk からの回答
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