Vooks レビュー 

427
•
TrustScore 5段階評価の3.5

3.6

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

We have had the worst experience with this provider. While the books are fine, we could not cancel the subscription and after months of back and forth with Vooks, I have had to cancel my card in order... もっと見る

5つ星のうち4の評価

I love the way you share books and I would recommend Vooks more once you have a bigger selection. I suggest making more additions of well known stories (not only the spinoffs) and some books ent... もっと見る

企業が回答しました

5つ星のうち5の評価

Our family absolutely loves Vooks! Instead of riling the kids up like the majority of screentime, it actually has a soothing effect and calms them down. If we don't have the time/ability to read to th... もっと見る

5つ星のうち5の評価

If you aren't using VOOKS download it NOW . We love using the app its fantastic way to provide my kids with screen time all whilst being educational, improving their knowledge and vocabulary! There is... もっと見る

企業が回答しました

企業情報

  1. メディア・出版

さまざまな外部ソースから提供された情報

A kid-safe, ad-free streaming library of read-aloud animated storybooks. Enjoyed by millions of children every week, trusted by parents, and loved by teachers.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

427件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.6

すべてのレビュー

(427)

過去12か月のレビュー数: 2件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

We have had the worst experience with…

We have had the worst experience with this provider. While the books are fine, we could not cancel the subscription and after months of back and forth with Vooks, I have had to cancel my card in order to stop the direct debits coming out. Definitely not worth this effort.

2026年4月30日
自発的なレビュー
5つ星のうち5の評価

My kids love Vooks!

My youngest asks for Vooks before bed every night! I love that I can hand him the phone knowing that there won't be fast-paced, video game- like graphics. I truly feel like Vooks has played a part in all 3 of my kids loving to read. Thank you!

2024年9月9日
自発的なレビュー
5つ星のうち5の評価

Our household loves Vooks!

Vooks is the only screen time I feel good about giving to my young kids! My daughters love the stories and how Vooks brings the pages of the books to life, and I love that I can get work done or cook a meal without interruption. We've used it for years and it's been a wonderful addition to our home.

2024年5月12日
自発的なレビュー
5つ星のうち5の評価

Our family absolutely loves Vooks!

Our family absolutely loves Vooks! Instead of riling the kids up like the majority of screentime, it actually has a soothing effect and calms them down. If we don't have the time/ability to read to them, Vooks is the next best thing. It's a great tool when I'm traveling for work, especially the new Storyteller feature that allows me to record my own version of the stories!

2024年8月6日
自発的なレビュー
5つ星のうち5の評価

My kids absolutely Vooks!

My kids absolutely love the content on Vooks! It is new and refreshing compared to all of the other distractions on the internet. They love it and it is a great resource for parents to make sure their kids are always learning!

2024年8月5日
自発的なレビュー
5つ星のうち5の評価

Vooks is great!

I love watching Vooks with my friend’s kiddos! It keeps them engaged, but doesn’t amp them up. Helps them get excited about reading and fall in love with books!

2024年8月5日
自発的なレビュー
5つ星のうち5の評価

Vooks has been staple in our home for years!

Vooks has been a staple in our home for years! My wife and I have worked hard to build a literature rich environment for our kids, and Vooks has played a big role in nurturing their love for reading and learning! The stories are wholesome, calming, and inspirational. In our view, Vooks is not only the best screen time option for our young kids, but an incredible read aloud tool as well!

2024年6月6日
自発的なレビュー
5つ星のうち5の評価

My daughter loves Vooks!

My family is a big fan of Vooks! Vooks is great for young kids, and my daughter in particular loves to watch and recite the stories. Vooks is screen time that I feel good about, which is amazing given there are a lot of not so great options out there.

2024年8月2日
自発的なレビュー
5つ星のうち5の評価

I love Vooks

I love Vooks! I've seen firsthand how the platform has helped my nephew build up his reading confidence. The stories are beautifully done!

2024年8月1日
自発的なレビュー
5つ星のうち1の評価

Absent customer service

I cancelled my subscription - and have the confirmation email that it was cancelled. And was charged the next year- which I did not authorize- I’m sorry: credit card numbers should be removed from your system once a service is cancelled - it does not sit well with me that they have this information still. I have emailed their customer support 3-4 times over the past two months and have yet to receive a response. Very disappointing, and I would still like my subscription cancelled and the full amount for the year refunded. It is unfortunate that I have to go to a venue like this and post to get their attention.

2024年6月5日
自発的なレビュー
5つ星のうち1の評価

Beware, you have to cancel EVERY YEAR!!!

Apparently you have to cancel your subscription EVERY YEAR!!!!
Last year in march 2021 I has having problems trying to cancel my yearly subscription and it seemed that VOOKS had a problem with the website that could not accept cancelations so I had to contact customer's service in order to cancel it!
I did and I was successfully, after many emails.
And now, one year passed 2022 and for my surprise I was charged my yearly VOOKS subscription on my credit card!!!! A subscription I CANCELED ONE YEAR AGO!!!!! How is that legal? Do you have to cancel it every year now?????
Be aware before subscribing to it!!!!!

2022年4月25日
自発的なレビュー
Vooks ロゴ

Vooks からの回答

Thank you so much for reaching out to us. We definitely want to get this corrected for you right away! You should not be required to cancel more than once and I assure you we will get this taken care of for you!

5つ星のうち1の評価

Vooks have targeted teachers with free…

Vooks have targeted teachers with free year subscription to pass on to parents. How very clever. So as a parent, I went to Vooks and the only option given was to subscribe and pay vooks money. Nothing free here! Baulderdash Vooks. And slimey deceptive backdoor entry through the public education department. Do not be fooled people. VOOKS IS NOT FREE!!!

2022年3月29日
自発的なレビュー
Vooks ロゴ

Vooks からの回答

We are sorry to hear about this and we apologize for the confusion! Vooks is free for Teachers to use in their classrooms with their students. We also have a free trial for in-home use prior to choosing your subscription type. If you have any questions, we'd be happy to help! Please reach out to use directly at support@vooks.com.

5つ星のうち4の評価

Satisfied Teacher

I really enjoy the website as a teacher. The kids enjoy the engaging interactive stories. I especially like how the stories emphasize each word as it is reading for my dyslexic learners. One thing I wish is it had more of a selection for Black History Month. Usually new stories are put on for the holidays, seasons, etc but for February no new stories were added to the selection. The 11 that are on there are amazing but we have read through them all already and I was looking for something new.

2022年2月14日
自発的なレビュー
Vooks ロゴ

Vooks からの回答

We appreciate your feedback and we are working tirelessly to bring new titles to you as quickly as we can. Though new books launch on the platform regularly, many months, or sometimes even years of work go into creating each one. We're constantly on the hunt for books that celebrate the varied background and cultures of our world-wide audience. If you have some good suggestions, please feel free to send them to us at support@vooks.com. Thank you for being a valued Vooks member!

5つ星のうち5の評価

My 5 and 3 year old boys love Vooks

My 5 and 3 year old boys love Vooks, and I'm blown away by the quality. The stories are so engaging, and I love knowing that they're developing reading skills while having fun!

2022年1月26日
自発的なレビュー
Vooks ロゴ

Vooks からの回答

Thank you so much for loving Vooks! We are thrilled to hear that your family is enjoying Vooks as much as we do!

5つ星のうち1の評価

Difficulties canceling

I attempted to cancel my subscription in February of 2021. They suddenly without my authorization started charging my account again in August of 2021.

Update:
The account is finally cancelled again, and they have refunded my charges for 4 months. I still don't understand why it began billing again, but I am glad they appear to have stopped the charges. I hope they deleted my card.

2021年11月3日
自発的なレビュー
Vooks ロゴ

Vooks からの回答

Thank you for letting us know that this error occurred! I am happy that we were able to fix the problem for you and I can confirm that your card has been deleted from our system so you should not be charged again. Please email us directly if you have any further questions at support@vooks.com.

5つ星のうち1の評価

I am not able to unsubscribe

I am not able to unsubscribe, I have been trying for some time now and from the look of it Im by faaaar not the only one who has had this problem. I demand that you stop my subscription right now and don't charge me anymore.

2021年10月24日
自発的なレビュー
Vooks ロゴ

Vooks からの回答

Hi Eva, we are so sorry you have had this negative experience with Vooks. I would be happy to help you with this! Please email us directly at support@vooks.com and our team will make sure you are taken care of. We look forward to hearing from you!

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