VoucherSent レビュー 

VoucherSent からの回答

6日前に更新

Hello Lana,

I am sorry to hear you're still so frustrated by this experience. Occasionally, problems with the processing of a reward can take longer to resolve than we'd like. Although we successfully deliver thousands of rewards to happy users year after year, it's these situations that help us improve, and feedback is always useful.

Our records indicate that we did resolve your query and provided a new link to claim your voucher, but this was not used within the claim period. We aim to make the process as clear and straightforward as possible, but these time limits are important for operational and logistical reasons and we're not normally able to make exceptions.

It's clear that you are still deeply unhappy with the service you've received and I'm keen to put that right. Our service team will be in touch shortly and I hope they'll be able to help to finally get this resolved.

The VoucherSent Team

EDIT 06/08: Hi Lana, If you can see a response from our service team, but not see a separate claim email (and assuming you have checked your junk/spam inbox), can you reply to the communication you received and state you do not seem to be receiving the claim email in your inbox and our service team will help.

VoucherSent からの回答

2026年8月4日

Hi Chris,

Thanks for taking time to write your experience. We want to ensure everyone's experience is as smooth as possible but sometimes issues can occur.
Although you may have provided an account/sales reference, we may still need to check eligibility with our partners in certain circumstances.

Please bear with us whilst we process your query and our service team will be in touch with you via your query ticket.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

Hi Al,

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent, we are pleased to hear you are happy with your experiance.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team

VoucherSent からの回答

2026年7月16日

We are sorry to hear you had issues with a recent VoucherSent campaign.

Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.

We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.

As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.

Regards,

The VoucherSent Team