A very poor experience with this company. I waited past the original time that was given for the voucher, then sent a query in. They got back to me reasonably quickly, but said that they had made an e... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Took a long time to get sorted but eventually they did come through. Spent a long time thinking it was a scam but turned out okay in the end.
企業が回答しました
Opened a Santander saving account on the promise of Amazon voucher in December 2025 to be sent via these scam merchants. Never received the voucher. When raised a query received a generic email saying... もっと見る
企業が回答しました
Total scam. Signed up for the £100 Amazon reward in October through Money Saving Expert to open Santander account. Had confirmation from voucher sent and complied with all terms and conditions. But no... もっと見る
企業が回答しました
1.4
ひどい
63件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 95％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What a waste of time and effort
I signed up via the link from Martin Lewis so I thought provided I completed all the terms and conditions that the £100.00 voucher would arrive, the date for the voucher came and went so I contacted voucher sent who said that this hadn't been tracked and they needed to contact Santander, despite chasing this several times and offering to send vouchersent the details they require I keep getting back the same response "this has been sent to Santander for verification" I have spoken to Santander and they say it has nothing to do with them so going around in circles, needless to say I am guessing that I opened this account and followed all the instructions for no reason at all.
I would have given no stars if that was an option
** UPDATE** after numerous emails going backwards and forwards with VoucherSent today I FINALLY got my amazon voucher, this has been a very long and time consuming process and it's not something that I would enter into again, however keep chasing them and if you do meet the criteria then you should get your voucher, still leaving this at 1 star
2026年4月6日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We are glad to hear you have now received your reward and thankyou for updating users as such.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
AWFUL AND STRESSFUL
Same as others problem with MSE santander off of £100. Ive fulfilled the offer but they are refusing voucher. Santander wont confirm with them so Ive logged an official complaint being sent to FOS.
Voucher sent have no clear method for contact just an enquiry form so you go round and round in circles. You cant provide acreenshots or uploads.
Contacted MSE but they arent interested either.
Save yourself the hassle and avoid
Update : after sending vouchersent my full sortcode and account number and a full list of 32 transaction where , when how much they finally gave me my £100 voucher. They said the OLA application number they had been sending back and forward to santander was incorrect. For the record it was a santander phone colleague who gave me it. FOS wasnt interested - ive pushed back as his reply made no sense.
As for the £10 savings theyve stopped replying.
Whar has this told me wont be dealing with vouchersent or Santander again. Theres better easier deals out there.
2026年2月26日
自発的なレビュー
Literally Pointless
This is a scam, but I don't even know why since I didn't give them any money, presumably Santander are paying them to entice customers to their bank and they are just taking the money from that side and pretending the end user doesn't exist?
Either way, I have given up the little remaining hope I had of ever receiving the sign up bonus, and I will be closing my Santander account.
2026年3月21日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Appalling company!
Same as most others on here that I did the Santander incentive and they stated that they had not tracked it, despite receiving the qualifying email.
You are unable to contact anyone and nobody gets back to you. Absolutely disgusting!
MSE should not be promoting this!
2026年3月12日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Santander £100 Amazon scam voucher sent
Total scam. Signed up for the £100 Amazon reward in October through Money Saving Expert to open Santander account. Had confirmation from voucher sent and complied with all terms and conditions. But no voucher received. Chased it up four times with voucher sent who saying conveniently it was not tracked and they need to go via Santander. Avoid at all costs will be closing Santander account also. MSE should not advertise these scams.
2026年3月6日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
How is this company still trading
How is this company still trading.
Incompetence and deceit best sums it up
2026年2月28日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
I went through the…Santander £100 Amazon Voucher Offer – Voucher Sent Blame Game, No Payout
I went through the MoneySavingExpert-tracked Santander £100 Amazon.co.uk Gift Card offer for opening an Edge (or Everyday) current account. The T&Cs were clear: “Claim a £100 Amazon.co.uk Gift Card if accepted for a Santander Edge... and complete 30 debit card transactions within 60 days of account opening.”
What I did:
-Applied via MSE affiliate link
-Account approved
-Made 30+ qualifying debit card payments within 60 days
-Account still open/active
What happened next:
-No automatic voucher email/link from VoucherSent
-Called Santander: "Contact VoucherSent, not us"
-VoucherSent: "Submit enquiry with with OLA number, -product, app date, affiliate site"
Santander & VoucherSent are just passing the buck.
This feels like a classic affiliate scam where the bank promotes but doesn't deliver, and the voucher firm dodges.
2026年3月2日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent. In some circumstances we must ask for additional details to confirm eligibility with our partners which may include reference numbers.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Slow communication but in the end OK
Took a long time to get sorted but eventually they did come through. Spent a long time thinking it was a scam but turned out okay in the end.
2026年3月4日
自発的なレビュー
VoucherSent からの回答
Thankyou for your feedback!
Our aim is for all of our customers to receive the reward they expect and have a positive experience with VoucherSent and we are glad to hear you received your reward.
Regards,
The VoucherSent Team
Shame on Martin Lewis's company for…
Shame on Martin Lewis's company for recommending voucher sent. Me and my partner both did not receive our vouchers. The customer service from voucher sent is appalling to. I feel very disappointed that this was advertised and recommended by MSE.
2026年3月3日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Voucher sent -total scam
Opened the Santander account and no vouchers received from voucher sent. Santander will not help at all as they say it’s nothing to do with them. I did it on the back of Martin Lewis and it wasn’t made clear that the offer was not from Santander. I have tried emailing voucher sent but the emails just come back unsent. Total scam. I hope Martin Lewis does something about this. Very disappointed
2026年3月3日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Avoid company...
I'd advise people to avoid this company. I applied for a Santander edge account in October 2025 with £100 voucher incentive. Despite meeting the criteria, I have not received the voucher and It's past the deadline of 28/02 and I've reached out twice with no response.
I will have to take this up with the consumer authority if nothing is done about it
2026年2月28日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
SCAM
SCAM! Applied for a Santander account in October with a £100 voucher as an incentive.
It’s now 28th Feb 2026 and still no sign of ‘VoucherSent’ sending my voucher, despite me meeting all of the eligibility criteria and emailing them twice to ask where it is.
Will be reported to Santander, Action Fraud and the FCA.
2026年2月28日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Disappointing service
I did not receive the Amazon vouchers I was expecting. This was the only reason I opened the bank account for which that was the incentive. I am told I need to provide information that was not made clear I would need to save.
I really do feel that it must be possible to verify that I met the conditions of receiving the vouchers.
To say I am disappointed would be an understatement.
I feel scammed
2026年2月26日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
OLA number?
Opened an Everyday current account expecting a £100 Amazon voucher. I have queried this with Vouchersent and all I get back is a message asking for my OLA number. I do not have this on any documents from Santander. I contacted Santander and they do not have an OLA number either nor can their IT dept recover it. Where do I go from here????
UPDATE after a lot of emails and perseverence I got the OLA number from Santander. Now received my Amazon gift card number for the expected £100. Won't be doing this again! Will now close my Santander account.
2026年2月27日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
I still haven't received my Amazon £100…
I still haven't received my Amazon £100 voucher by the deadline of 26th of Feb. I am extremely annoyed about this, in addition to the time it's taken me to repeatedly fill in the enquiry form and not hear back from you. I've also sent you screenshots showing the sign up confirmation from Vouchersent and the Santander account opening success email. I can also send you the 60 transactions in 30 days proof from my bank statement.
2026年2月26日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
I have all the evidence submitted to…
I have all the evidence submitted to them after opening a Santander account for a £30 voucher and it has been months with no voucher. They got back to me today, to say they sent it in November and I told them I haven’t received nothing from them. Total scam! They are now not responding.
2025年9月17日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Total scam
Total scam. I signed up for a First Direct bank account switch via the Money Saving Expert website - it said I would receive a £25 Amazon voucher, in December 2025. I got an email from 'Voucher Sent' confirming I was signed up, and the message said I would receive a link for the voucher some time after December 8th. It never materialised. Eventually I gave up on it arriving and chased them but it now says I've left it too long, so they won't let me have it. I am shocked and appalled that a highly regarded figure like Martin Lewis uses these cowboys to make promises they have no intention of keeping. Steer clear of their offers, in order to avoid disappointment.
2026年2月1日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Flawed system
My example was the Santander offer, the sign-up process was severely flawed. If Santander use this company then I will not be banking with them any time soon.
2025年12月9日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Didn't process my claim
They admitted they hadn't processed the claim. Spent forever between various companies trying to sort this - didn't apologise or offer any gesture of goodwill despite asking.
2025年12月5日
自発的なレビュー
VoucherSent からの回答
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
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