Tried all of the products. Cost me me alot of money but Unfortunetly they wasn’t for me. When I phoned up today they wouldn’t even give me 25% back of my money. Disgraceful really to not do anything a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Tried all of the products. Cost me me alot of money but Unfortunetly they wasn’t for me. When I phoned up today they wouldn’t even give me 25% back of my money. Disgraceful really to not do anything a... もっと見る
企業が回答しました
I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... もっと見る
企業が回答しました
Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... もっと見る
企業が回答しました
I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... もっと見る
企業が回答しました
Vsavi is a UK vaping brand and online store selling our own Vsavi e-liquids, along with vape kits, pods, coils and accessories, to adult smokers and vapers. For over 18s only. Our Story Vsavi started with one person's switch. Our founder, Greg, moved from smoking to vaping in 2012 and launched the Vsavi brand that same year, built around quality e-liquids and products he'd want to use himself. The company was incorporated in 2015, and Vsavi is still a family business today, run day to day by a small UK team. Our Mission We want vaping to feel like a considered choice, not a compromise. That means carefully developed e-liquids, well-made hardware and clear, honest product information. Whether you're switching from smoking or you've been vaping for years, our team is happy to help you find the right flavour, nicotine strength or device. What We Offer Our own-brand e-liquid ranges include: - Vsavi Platinum: available in 10ml, 30ml and 50ml packs, with 10ml strengths of 1.8%, 1.2%, 0.6% and 0% nicotine, in a choice of tobacco, menthol, fruit, dessert and drinks-inspired flavours - Vsavi 100% VG: a high VG range in 10ml, 30ml and 50ml packs - Nicotine salts: a dedicated nic salt e-liquid range - Shortfills and nicotine shots: larger bottles you can mix with a nicotine shot to reach your preferred strength Alongside our e-liquids, we stock vape kits, cartridges, coils and accessories, including products from worldwide brands such as Aspire, IVG, Vaporesso and Smok. Important Information Our products are intended for adult smokers and existing vapers aged 18 and over. Many of our products contain nicotine, which is a highly addictive substance. Vaping products are not recommended for non-smokers. Get in Touch Call: 01733 555 555 Email: help@vsavi.co.uk Website: https://vsavi.co.uk
54 Broadway, PE1 1SB, Peterborough, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
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(Edit) After issues in communication they have now reached out to resolve, they had sent me some emails that ended up in spam so check spam if waiting to hear from them, thank you Ruth

VSAVI からの回答
Speedy delivery ,,really pleased with vape and it charges really quick .no problems at all unlike other vapes ,,chemical free ,well happy with the product even my mum is getting one to quit smoking ,,

VSAVI からの回答
After I had placed my order, and past the due delivery date given when placing the order, I received a text asking me to call them regarding my order. I called straight away, and no one picked up. I then decided to send them an email, on their customer service email address given on their website, to ask them to cancel my order if it hadn't been shipped yet.
Two days later I receive another text asking me to call them. Again, I call them, but no one picks up. I then resend an email asking them to cancel my order. Both email have been left unanswered, and the order still hasn't been received.
When I place an order, I don't want to have to chase, and have to call a number that no one replies to. The text also mentions that I can click on "Chat" which is nowhere to be found. The text didn't mention what the issue was but simply that I had to call. Maybe next time try and first before asking your customers to call you.

VSAVI からの回答

VSAVI からの回答
Great products at great prices made easy to purchase online and delivered quickly.

VSAVI からの回答

VSAVI からの回答
Exceptional customer service, I am very satisfied
Many thanks to Ruth, who is very professional, understanding and supportive!!!
I recomend VSAVI

VSAVI からの回答
Sorry, but I haven't used this product long enough to be able to evaluate it objectively

VSAVI からの回答
I got 30ml each of the 100% VG Toffee Caramel Choco and Coconut Delight from the Gourmet range. Both e-liquids are lushious, and perfect for my taste. Vsavi sent them straight away and they arrived the next day. The containers, on the other hand, are a nightmare. The liquid came in 6 10ml bottles, so a lot of boxes, leaflets and single-use plastic. Plus the bottles are so hefty they can't be squeezed manually - I'm having to use a pair of pliers to squeeze the juice into the tank. I've had bottles of thinner plastic all the way from ECblend in the States which easily survived the shipping. So a bit of wriggle-room for improvement there - but the juice really is lovely.

VSAVI からの回答
Vsavi are usually great but on this occasion my order is nearly a week late and still nothing.

VSAVI からの回答
everthing i have purchased from VSAVI all products have been very quick delivery, arrived safe , very happy with my items, excellent service all round

VSAVI からの回答
2nd order in a row that the products have been out of stock. You get a text for you to call in, rather than them having the courtesy to call you. Then the people on the phone wonder why you don’t have your order number to hand. First call they said half my products weren’t in stock so I asked for a refund which I never received, then a week and a half later I get another text and the other two items are now also out of stock. So they cancelled my order and I did receive tue full amount back.

VSAVI からの回答

VSAVI からの回答
Did not deliver. Had to chase and was told they had tried to deliver and would redeliver at my cost. I was here all day when they claim they tried to deliver.

VSAVI からの回答
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