My experience with VS Dent has only started recently for ordering consumables. It has been a very positive one so far. A big thankyou to Sejal in the sales team who has been fantastic in communicati... ãã£ãšèŠã
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A shout out to Swathi. I had bought a small instrument, low in value. It was faulty, I called the customer care and Swathi responded immediately and followed it up till I got a replacement. Customer... ãã£ãšèŠã
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Have ordered sundry items and small equipment from VS Dent frequently. Consistently good service, selection of quality items and prices. I had to return some items recently due to an ordering error on... ãã£ãšèŠã
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I'd like to thank Danny at VS Dent for his excellent service. He arranged for us to trial an AP-A AirPolish machine, which gave us the confidence to move forward and place an order for the same un... ãã£ãšèŠã
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VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
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Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, è±åœ
- 07490900100
- sales@vsdent.com
- vsdent.com
4.8
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VSDent ããã®åç
Hi Heather, Thank you so much for taking the time to share your feedback. We look forward to serving you again in the future. Warm regards.
Sejal was amazing
Sejal was amazing! Excellent customer service and very friendly. Thank you!
2025幎10æ30æ¥
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VSDent ããã®åç
Hi Yalda, Thank you so much for your review. We truly appreciate your kind words about Sejal's support. We look forward to supporting you again in the future. Warm regards.
Had a great experience with VS Dent
Had a great experience with VS Dent! Jenny was extremely helpful, professional, and friendly throughout. She made the whole process smooth and easy. Excellent customer service highly recommend
2025幎10æ28æ¥
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VSDent ããã®åç
Hi Mehak, Thank you so much for your review. We truly appreciate your kind words about Jenny's support. We look forward to supporting you again in the future. Warm regards.
Very happy
Ordered / received an EMS lead instead of SAT. Dealt with Jenish who kindly assisted in resolving. Good communication / assistance.
2025幎10æ1æ¥
VSDent ããã®åç
Hi Paul, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Jenish's support. Weâre always here to help with anything you need. Warm regards.
I am happy with the services.
I am happy with the services and csutomer service team was very helpfull especially Manali. she helped through out from finding the exact match of coupling and hand piece.
2025幎9æ2æ¥
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VSDent ããã®åç
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. Weâre always here to help with anything you need. Warm regards.
excellent service and good guys
2025幎9æ5æ¥
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VSDent ããã®åç
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us. Weâre always here to help with anything you need. Warm regards.
Entreprise sérieuse livraison rapideâŠ
Entreprise sérieuse livraison rapide et le suivis nickel je recommande service client top
2025幎9æ1æ¥
VSDent ããã®åç
Bonjour Kamel, Merci beaucoup pour votre avis et votre recommandation. Nous sommes heureux que notre service ait répondu à vos attentes. Merci de votre confiance et nous serons ravis de vous assister à nouveau trÚs bientÎt. Bien cordialement.
Shorter shelf life materials.
Shorter shelf life materials were sent.
On reporting was asked to send back at own cost as it was ordered online. Not sure how else it could be ordered.
2025幎9æ1æ¥
VSDent ããã®åç
Hi George, Thank you for taking the time to share your feedback. We are sorry to hear about your concern. As per VSDentâs return policy, whether an order is placed online or offline, customers are required to arrange the return if a product does not seem suitable after delivery. That said, we understand your concern regarding the shelf life and will ensure closer checks in the future to improve our service.
We truly value your input and appreciate the opportunity to serve you better. Warm regards.
Great service & fast delivery
Great service & fast delivery.
Really helpful customer service and a great product. I purchased the Nova Glass LC version which has worked out very well. Thank you.
2025幎8æ26æ¥
VSDent ããã®åç
Hi David, Thank you for taking the time to share your experience about the product! We're delighted to hear that you had a good experience with our customer service team. Weâre always here to help with anything you need. Warm regards.
No issues- Had 3 handpieces that hadâŠ
No issues- Had 3 handpieces that had issues and were repaired promptly
2025幎8æ14æ¥
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VSDent ããã®åç
Hi Keval, Thank you so much for taking the time to share your feedback. Your kind words mean a lot. We look forward to serving you again in the future. Warm regards.
Excellent service
VSDent Repairs provided an excellent service.
The process was efficient, communication was clear, and the repair was completed to a high standard. Highly recommend this company for reliable dental equipment repairs.
2025幎8æ12æ¥
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VSDent ããã®åç
Hi Medidenta, Thank you so much for your review and recommendation. Weâre delighted to know that you found our repair service efficient and up to high standards. We truly appreciate your trust and look forward to assisting you again whenever needed. Warm regards.
A+ Excellent Customer service from Manali .
A+ . Purchased some dental equipment from Vsdent . Manali was simply excellent .
Pleasant, efficient and friendly customer service.
Product arrived the next day . Hope to do business with Vsdent again .
2025幎8æ28æ¥
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VSDent ããã®åç
Hi GUYL, Thank you so much for your review. We truly appreciate your kind words about Manali's support and we are delighted to hear that you were happy with both our service and the prompt delivery of your order. We look forward to supporting you again in the future. Warm regards.
Prompt delivery of goods
Prompt delivery of goods.
The Wrong piezon tip was dispatched. But Minali guided me through the verification / returns process with ease . Which was much appreciated and correct tip was then dispatched. Happy with my correct piezon tip.
Thankyou for your assistance minali.
2025幎7æ14æ¥
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VSDent ããã®åç
Hi Jacqui, Thank you so much for taking the time to share your feedback. Your kind words mean a lot, and we truly appreciate your patience and understanding throughout. We look forward to serving you again in the future. Warm regards.
Ordered a rubber dam set
Ordered a rubber dam set - clamps were of a cheap quality and unusable - one was inverted with the clamps facing the wrong way. Tried to return through email but email has he no response after 11 days. Would not use this company again due to defective products and non existent customer service
2025幎8æ11æ¥
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VSDent ããã®åç
Hi there,
Thank you for bringing this to our attention, and I sincerely apologise for the inconvenience caused by both the product issue and the delay in our response. This is certainly not the level of service we aim to provide.
In order to look into this matter properly and resolve it for you, may I kindly ask you to share your invoice number or order details? Once received, we will immediately review the case and get back to you with the correct information by phone or email, as per your preference.
We truly regret the trouble caused and appreciate your patience while we work to put this right. Warm regards.
Sejal was so helpful in supplying meâŠ
Sejal was so helpful in supplying me with all the information I needed regarding products & made my whole experience of buying through VSDent absolutely fuss free. Super quick delivery. Very impressed customer. Thank you
2025幎8æ8æ¥
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VSDent ããã®åç
Hi Kerry, Thank you for your review! Weâre delighted to hear about your positive experience and Sejal's support. Your kind words mean so much to us, and weâre always here to help with anything you need. Warm regards.
Excellent support and communication byâŠ
Excellent support and communication by Manali.
2025幎7æ30æ¥
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VSDent ããã®åç
Hi AP, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. Weâre always here to help with anything you need. Warm regards.
Great customer service
Great customer service, Danny was very helpful and sorted everything for us. Thank you
2025幎7æ31æ¥
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VSDent ããã®åç
Hi Jana, Thank you for your review! Weâre delighted to hear about your positive experience and Danny's support. Your kind words mean so much to us, and weâre always here to help with anything you need. Warm regards.
Very good service from Manali she wasâŠ
Very good service from Manali she was polite, helpful and very prompt with dealing with my query, the order and replacements I needed were done so very quick. thank you xx
2025幎7æ23æ¥
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VSDent ããã®åç
Hi Wendy, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. Weâre always here to help with anything you need. Warm regards.
Super Fast!
sensor arrived on the Tuesday, technical team had phoned on the Wednesday and got it installed on all 3 computers in less than 15 minute! super fast service and very happy with technical team. Wouldn't hesitate to recommend
2025幎7æ16æ¥
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VSDent ããã®åç
Hi Manor Surgery, Thank you for your review! Weâre delighted to hear about your positive experience. Weâre always here to help with anything you need. Warm regards.
Get the tips for seconds step donâtâŠ
Get the tips for seconds step donât make sense you donât sell them when you make the product
2025幎7æ1æ¥
VSDent ããã®åç
Hi Joseph, Thank you for taking the time to leave your review.
Weâve reviewed the order associated with the reference number provided, and we would like to clarify that the scaler tips are not listed as part of the items included in this particular order. As a result, it appears there may have been a misunderstanding regarding the product contents.
To ensure the matter is fully addressed, a member of our team will be reaching out to you shortly to gather more information and assist you further.
We appreciate your feedback, as it helps us maintain clarity and support for all our customers. Warm regards.
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