Wagnum Recovery レビュヌ 

156
•
TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Staff have been a pleasure to deal with. Especially Samantha. I have bought a fair few products in the past 12 months. All of them have been fantastic for recovery after sport or weight traini... もっず芋る

5぀星のうち5の評䟡

I highly recommend the Wagnum Elite Air Boots, Arm Sleeves and the ThermaRelief Pro Waist. Great products and the customer service couldn’t be better. High quality products.

䌁業が回答したした

5぀星のうち5の評䟡

Thanks Wagnum team! Had a little incident with our puppy chewing through one of the wires on my brothers wagmun elite air. I was in a panic thinking I’d have to replace the whole set but the Wagnum te... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

I ordered an ice bath on Dec 15. When I requested tracking information, WAGNUM advised the item would be shipped on Dec 31. Now about 7 days later they have advised they over sold the items, and... もっず芋る

䌁業が回答したした

䌁業情報

  1. 電子機噚店

圓該䌁業による蚘述

At WAGNUM Recovery, we believe recovery is an essential part of living, moving and performing at your best. We're an Australian-owned recovery and wellness brand dedicated to making professional-grade recovery technology accessible to everyone. Whether you're an athlete, fitness enthusiast or simply looking to improve your everyday wellbeing, we're here to help you recover smarter. Our range includes advanced compression recovery boots, massage guns, infrared sauna blankets, ice baths, water chillers and other innovative recovery solutions designed to support muscle recovery, relaxation and overall wellbeing. Quality Recovery, Made Accessible We focus on combining innovative technology, quality materials and practical design with competitive pricing. Our goal is to make premium recovery solutions accessible without compromising on performance, convenience or reliability. From post-workout recovery to everyday relaxation, our products are designed to fit seamlessly into your lifestyle, whether you're recovering at home, at the gym or on the go. Proudly Australian-Owned Serving customers across Australia and New Zealand, we're committed to providing quality products, dependable customer support and a positive shopping experience. We value honest customer feedback and continuously work to improve our products and services. We believe lasting trust is built through transparency, reliability and genuine care for our customers. WAGNUM Recovery. Recharge. Recover. Go Again.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

156件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(156)

過去12か月のレビュヌ数: 34ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Shiatsu massager

Have only just received my Shiatsu massager, but very happy with it. Good stimulating massage, even an attachment for use in the car. Wasn't sure what this was, so sent them an email. They responded within a few hours, explained everything, and asked if they be of any more help. Was kept informed of delivery status right from when order was processed. Excellent customer service

2021幎10月4日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Chris for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Amazing product

Love my new resistance bands! It has been very helpful in times of lockdown! Product came well packaged and it didn't take long to arrive. Company sent me updates about my parcel which I appreciated.
Happy with the experience and definitely recommend!

2021幎10月4日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

What a nice surprise!!!

I bought one massage gun and have no regrets! I hope to try more new products soon. Great service guys!

2021幎10月3日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Guerino for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Greate Service, Product exactly as description

Product exactly as description, great service, one of my best purchases online! Thank you!

2021幎10月3日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Saulo for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Great service and product

Great service and product.
I bought a mini massage gun that helped a lot after my workouts. And it is very convenient to take with me everywhere.
Thank you!

2021幎10月3日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Regina for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち1の評䟡

Don't waste your time

I bought the massage gun which took 4 weeks to arrive. I understand their were issues with a Australia post but they did not even send me a confirmation email or updates meaning I thought I got scammed. Gun came, worked once and then never turned on even after charging overnight. Was a lot a lot poorer quality than I was expecting for the price. Although they did issue a refund, the whole ordeal was too much of a hassle so I would definitely not recommend.

2021幎10月3日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Hello Siobhan,

We hope you are well. We are really sorry about your review. We are facing huge delays due to the Australia Post. There is nothing to do about that from our side. For example, they are not collecting any parcels in Melbourne between 30 September to 5 October, which is not the first time.

As you said, we already issue a FULL REFUND to your account. We never let down our customer in case of faulty or missing items. We issued FULL REFUND or REPLACEMENT once we approved the cases.

We believe this review is unfair as we already apologise and issued a FULL REFUND to your account.

We are sending a confirmation email, shipping tracking email and invoice for each order that we received. Sometimes emails might be ended up in your spam folder.

We hope you can understand the situation.

Regards.

5぀星のうち5の評䟡

Outstanding Service from start to finish!

The service and standard of Body Massager Australia was outstanding and 1st class. However, we were unaware that the product we purchased would be unsuitable. The doctor advised that this particular item would not assist therapeutically due to the enormity of the injuries sustained. Body Massager did not hesitate in providing us with a refund and I cannnot thank them enough for this.

2021幎9月24日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Jackie for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち1の評䟡

Brought hand massager does not massage


Brought hand massager does not massage just puts pressure on hand have been in touch but they refuse to refund me
Very dodgy people

2021幎7月7日
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Hello Peter,‹‹

Hope you are well. We are really sorry about your experience.

‹‹If your massager has any issue, we will be happy to assist you with a replacement.

Kindly contact our support team at info@bodymassager.com.au and we will get back to you as soon as possible.‹‹

Kind regards, Body Massager Team.

5぀星のうち5の評䟡

We brought the Neck Massager from this


We brought the Neck Massager from this company as their products are far better quality than some others out there. They are a small Aussie business located in Melbourne.
We couldn't fault their customer service and the massager is great!

2021幎6月6日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Mardy for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Love how they dealt with everything

Loved my gun till something went wrong so I sent an email and was Extremely surprised at how fast they responded to my email. But what I loved was how they just replaced my guy and the customer service has to be the best of dealt with.
I couldn’t Recommend this company any higher A+++++

2021幎5月11日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Thomas for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち1の評䟡

Faulty product

Faulty product. I have contacted them via email and Facebook but have not go a reply. My massage gun won't charge after only a few uses. Would really like someone to contact me...

2021幎5月8日
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Hello Mick,

Hope you are well. Our trading hours are Monday to Friday, 9 am to 4 pm.

We checked our inbox and couldn't find any e-mail from you. Can you please send us an e-mail again?

We are always happy to help.

Regards.

5぀星のうち5の評䟡

When I got my massage gun I loved it

When I got my massage gun I loved it, but unfortunately the charger was damaged and I was unable to recharge it. I was quite upset with this, and felt a little defeated. I was interstate and had a lot on my mind so I was very delayed in emailing the team. Because some time had passed I was not hopeful with my situation being rectified and felt defeated, however, to my surprise the team were super down-to-earth and helpful. They emailed me and let me know they had sent out a replacement charger without making a big fuss. I am super excited for it to come because I loved the product when it was working. Thank you to the team for being very genuine and quickly sorting out my situation. :)

2021幎5月4日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Samara for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Great customer service!!

Even though my massage gun had only lasted just 6 months, the body massager team had very quick response getting back to me to sort out how they can help by either fixing or replacing my massage gun, great customer service, very accurate information and would definitely recommend purchasing through them!

2021幎4月23日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Peony for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Amazed 


Amazed did not expect it to be as awesome as it is would highly recommend 👍Service excellent 👍

2021幎4月20日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Netta for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Customer service is AMAZING!

Hi I just wanted to share my experience with Body Massager Australia. Their Customer service has been amazing throughout.
I ordered a neck and shoulder massager from them. About 6 months later it just stopped working. I thought I would try my luck to see if it was still under warranty. Luckily it was! :-) First they sent a replacement plug, no questions asked. But when that didn't work (think it was a battery issue) they just sent a whole new massager to me. Wow! So impressed. I am super happy that I have purchased from this Company and would highly recommend other people do the same. Thank you so much :-)

2021幎2月17日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks Kerry for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Pain relief!!

I got a massage gun, a jade roller and an acupuncture laser pen and am very happy with all items. I work in an office and I use my laser pen on my hands and fore arms and it's great. Also my massage gun on my feet and lower back which get sore easily.
Jade roller is good too, not sure if its effective but oh it feels good to roll that on my face with a cream!

2021幎2月10日
自発的なレビュヌ
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち1の評䟡

Not the best experience

Ordered a black pulse oximeter and was sent through a white one that was not even the same product as the picture. To make the matter even more annoying, the product that they did send is faulty. Read through the instructions and followed it exactly. Every time you put your finger in the probe and turn the on button; it says ‘finger out’ and turns off. Thought, this was just an anomaly so tried in other fingers and I get the same message on the oximeter. Have tried to contact the company but still no response yet.

2020幎10月13日
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Hello Lib,

Hope you are well. We are really sorry about your experience. We already received your email and let our warehouse team prepare a new item for you. We are happy to provide you with a replacement.

Best regards.

5぀星のうち5の評䟡

Very fast delivery!

Very fast delivery both time i ordered!! Massage gun boost I have ordered is good for its value! My colleague have purchased it 10 minutes after trying my out!

2020幎10月3日
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

5぀星のうち5の評䟡

Function well.

2020幎10月2日
Wagnum Recovery ロゎ

Wagnum Recovery からの回答

Many thanks David for taking the time to review us. We are really happy that you are pleased with our service and products.

Best wishes, Body Massager Team.

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