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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I needed a very stable and sturdy beginners SUP for river and flat/slight sea and didn't want to wait for the 2021 stock being dropped mid May the earliest. Luckily Ian had a lovely JP Australia board... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We received great advice on scooters here, very helpful considering we knew nothing about scooters! Our kids are now proud owners of the MGP stunt scooters and loving every spare minute on them. Tha... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’ve used Wake2o on three different occasions and every occasion has been a pleasure. I’m relatively new to paddle boarding and was only interested after a friend invited me along. The staff at Wake... もっず芋る

5぀星のうち5の評䟡

Ian from Wake2o provided me great and helpful advice when my son requested a stunt scooter for Christmas. Ian suggested a few different types , answered many questions and then he helped us narrow it... もっず芋る

䌁業情報

  1. サヌフィン甚品店
  2. ・
  3. アりトドア スポヌツ甚品店
  4. アドベンチャヌ スポヌツ
  5. りォヌタヌ スキヌ甚品店
  6. スケヌトボヌド甚品店
  7. スケヌト甚品店

圓該䌁業による蚘述

Wake2o is an online store in Shrewsbury, specialising in water and board sports. We stock the latest in Paddle Boards, Kayaks, Wakeboards, Kneeboards, Longboards, Skateboards, Wetsuits, Clothing and accessories. Our top brands include: Plan B, SOVRN, Fracture, Tony Hawk and MGP Skateboards. Kahuna Creations and Loaded Longboards, Mgp Scooters, Jobe Watersports, Jp Australia SUP, C-Skins, RSPro, Sexwax, Surfears, Overboard and Volcom


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4.7

優良

TrustScore 5段階評䟡の4.5

28件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(28)

過去12か月のレビュヌ数: 1ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Ian the owner was so helpful with


Ian the owner was so helpful with sorting the accessories for my wife’s Surfjet
. Very knowledgeable anniversary saver! Thank you 🙏

2022幎7月21日
自発的なレビュヌ
Wake2o ロゎ

Wake2o からの回答

Hi Richard. Thanks for the kind words. Always a pleasure to help. Happy anniversary 🙂

5぀星のうち5の評䟡

Great service

Great service, great board.

Quick delivery and help which was nice after getting scammed by a different site selling longboards.

Thumbs up 👍

Thanks

2022幎7月5日
自発的なレビュヌ
Wake2o ロゎ

Wake2o からの回答

Hi. Thanks for taking the time to write a positive review. We really appreciate it. Glad your happy with your board too :)

5぀星のうち5の評䟡

Fantastic customer service

Fantastic customer service, was able to update stock levels after an enquiry and provided loads of help choosing a board via the online chat. Really pleased with the board and service was great!

2022幎3月7日
自発的なレビュヌ
Wake2o ロゎ

Wake2o からの回答

Hi. Thanks for the kind words. Always a pleasure to help. Glad you are happy with your board :)

5぀星のうち5の評䟡

Recently purchased 3 sups

Recently purchased 3 sups. Excellent customer service couldn’t have been any more helpful. Would defo recommend and will definitely be back for future purchases.

2021幎8月18日
自発的なレビュヌ
Wake2o ロゎ

Wake2o からの回答

Hi. Thanks for taking the time to post a great review, we really appreciate it.

5぀星のうち5の評䟡

Happy with purchase

I needed a very stable and sturdy beginners SUP for river and flat/slight sea and didn't want to wait for the 2021 stock being dropped mid May the earliest. Luckily Ian had a lovely JP Australia board left from last season. Delivery was quick and communication was good when new courier had to be arranged for collection as the first one was a no show. Great service, highly recommended.

2021幎4月5日
自発的なレビュヌ
Wake2o ロゎ

Wake2o からの回答

Thanks for the kind words Gabby.

From the team at Wake2o, we hope you enjoy your new SUP, and have the best summer.

Ian

5぀星のうち5の評䟡

You get what you pay for!

Absolutely love the inflatable Jobe SUP I have just bought! Solid as a rock in the surf! I cannot believe how stable it is and now I don't have to transport that big lump I used to have around with me.

Worth every penny! Wish I had done this ages ago!

Jonty

2020幎12月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Happy customer

Ian from Wake2o provided me great and helpful advice when my son requested a stunt scooter for Christmas. Ian suggested a few different types , answered many questions and then he helped us narrow it down . In the end we purchased an MGP stunt scooter from Wake2o. We think it will be perfect for my son. Ian took great care to ensure correct size and type for my son’s age. We were very happy with the way Ian helped and dealt with us. Will definitely shop there again .

2020幎12月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Professional, Friendly - Extremely Happy!

I’ve used Wake2o on three different occasions and every occasion has been a pleasure. I’m relatively new to paddle boarding and was only interested after a friend invited me along. The staff at Wake2o were genuinely helpful and I was impressed with the advice given! The quality of the gear supplied looks to be high end and I’ve tried finding it on other websites but Wake2o is the cheapest! I’ve visited the shop in Shrewsbury where a young girl was extremely helpful and went out of her way to sort out an item that wasn’t in stock in my size (I’m quite tall) - When I went back to pick it up the owner was there who was very friendly and even gave me a free air freshener.

Will definitely use again - in fact, I’m going back in the new year for something.

2020幎12月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service bought quite a few


Excellent service bought quite a few items from wake 2o over the last few years Excellent service the owner Really knows his stuff highly recommended first class trustworthy, professional company, and thank you for sending my SUP At such short notice it arrived yesterday.

2020幎12月24日
自発的なレビュヌ
5぀星のうち2の評䟡

Jobe inflatable letdown.

I was sent two Jobe inflatable SUP’s by Wake2O which were purchased over a phone call on Ian Langley’s suggestion. The £2,100.00 deal was sweet until the items arrived with defective valves. The boards had arrived separately, the first had no valve fitted at all (it was loose, just rattling about in the bottom of the box), the second arrived two weeks later with the valve leaking so badly that the board would fully deflate within hours from the recommended 20psi. Ian Langley’s solution, “Register the boards with Jobe, they’ll fix ‘em”. Errr no, you sold them to me YOU are responsible. Obviously, I also considered the valve failures so DANGEROUS that I notified the UK Trading Standards and I, quite reasonably asked Langley to sort the problem. Not so much as an offer of a compromise, not so much as a courtesy response after a claimed a refund via PayPal... his chosen payment method. To my chagrin, I now discover that PayPal do not ‘recognise’ Distance Selling or Buyer Remorse and it was for me to prove that the Boards were defective. For heavens sake, the valves have fallen out, the UK Trading Standards can see that, I can see that, even Jobe said they would refund (but they haven’t) but Langley chose to decline. PayPal refused my refund as they say a third party report from a Spanish Jobe Dealer is for some reason ‘unacceptable’ and that Langley had claimed to have arranged the Boards return. S’Funny that, he didn’t try that hard, he said he would but he didn't and Trading Standards still have them.
Unfortunately I can not recommend Wake2O and this matter will now be forced to run to Court Proceedings, so totally unnecessary too. What happened to a reasonable man, there is a resolve to this problem out there somewhere, I even suggested I return the items personally to his Shop to collect my payment. I also said in writing that I would propose a compromise and pay for the pumps, paddles and extras at retail price so that I may use them for my next purchases.......... but nothing.

2020幎10月24日
自発的なレビュヌ
Wake2o ロゎ

Wake2o からの回答

We offered 2 new valves to begin with. You declined the offer.
After not reaching a resolution we offered a full refund after we arranged collection (of course at our expense), but you declined.
You asked us to refund you, and then you would bring the products back to the uk yourself. We cannot refund without being in posession of the returned products.
After declining our offer of a refund, you requested your credit card company to retrieve the funds, filed a complaint againts us with paypal, which was over turned.
You even requested us to send replacement boards (after labeling them as a 'dangerous') and would
not be returning the 'faulty' products.
You then performed an inadequate repair without our concent and proceeded to blame us for the mistakes made by your chosen repair shop.

You have been offered refunds and have declined every suggestion we have made to resolve the matter.

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