A genuine 5-star experience. The staff were welcoming, patient and very knowledgeable about their products. The quality of the clothing was excellent, and I was especially impressed when the team help... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was so pleased with the help provided. I appreciated the help finding my correct size and the matching pants. My only regret was that the suit colors I wanted (all 3) sold out in my size while I was... もっと見る
I’ve purchased some clothing and some accessories and I am really pleased with them. Further enquiries about future purchases were handled quickly and professionally by customer services. Overall a... もっと見る
The paramater of Walker Slater that highlights the company, gained from multiple purchases both in-store and on-line, is quality of product and service. This of course gives a customer confidence in t... もっと見る
企業情報
当該企業による記述
Walker Slater was founded in the Scottish Highland town of Laggan, 1989. A year later we opened our first store in the heart of Edinburgh’s Old Town—the picturesque Victoria Street. Our once small shop has grown gradually, flourishing into a thriving menswear flagship. Upon this journey we tried out a rail of ladies garments, which gradually became a whole section and later a dedicated store! At Walker Slater, we take the traditional and breathe new life into it. Our main inspiration is our heritage and Scotland’s natural beauty. At the core of our collections is tweed; from the hardest wearing Harris Tweed to the softest blend of cashmere wool. Alongside it we use a selection of fine materials such as lambswool, silk and linen to create traditional clothing with a modern edge. We believe in quality, timeless clothing and work hard to develop looks that are beautiful and functional. Our hand-picked selection of complementary accessories from British and European manufacturers are sold in every store, just in case you need that finishing touch.
連絡先
16-20 Victoria Street, EH1 2HG, Edinburgh, 英国
- +44 (0)131 220 2636
- customerservices@walkerslater.com
- walkerslater.com
4.8
優良
3617件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 60％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent item and quick delivery
Excellent item and quick delivery
Nicely made and looks great
(As advised on the website) the men’s sizes are small so I would recommend going one size up or visiting the shop in London (if possible)
2025年12月25日
Walker Slater からの回答
Good afternoon.
Thank you for your 5 star review. Your feedback on sizing will be very helpful for other customers and we are glad out descriptions and size charts helped.
We hope to welcome you back soon.
Warmest wishes,
Walker Slater
Fast and good
2025年12月25日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful 5 star review. We hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Walker Slater からの回答
Buon pomeriggio,
Grazie mille per la tua splendida recensione. Speriamo di darti il bentornato molto presto.
Walker Slater
I ordered 2 tweed suits and they…
I ordered 2 tweed suits and they arrived fast with no issues. I am very impressed with the quality and the fit was perfect! I will be ordering more since they have a huge selection to choose from. Highly recommend!
2025年12月25日
Walker Slater からの回答
Good afternoon,
Thank you so much for your lovely 5 star review. We really look forward to welcoming you back very soon.
Warmest wishes,
Walker Slater
The best clothes ever
Very fast shipping to Denmark. Lovely design, excellent fabric and exquisite fitting for a shapely womanly body. The service on the telephone and per email is absolutely the best, when unsure about size and fitting. Will buy the collections in the future. My grandfather was a tailor, and only his garnments made for me, stand the same quality, in my experience.
2025年12月15日
自発的なレビュー
Walker Slater からの回答
Good afternoon,
Thank you so much for your 5 star review. We really appreciate all your positive, lovely comments.
We hope to welcome you back very soon.
Many thanks,
Walker Slater
Online service was great, in-store not so much…
Online service was great, however in-store service was some of the worst I’ve received.
Before purchasing a ladies coat online, I went to the Walker Slater store in Covent Garden to review sizing. Right from my entrance to the shop at around 4:30-5pm, I was frankly ignored by staff and I had to approach them for just a greeting.
The staff were dismissive, disinterested and quite lacking in my opinion. Testing a few coat sizes and colourways were simply too much for them to be bothered with, and this really disappointed me as the brand has such lovely clothes! The staff couldn’t even be bothered to help me (until asked twice) to check whether they had the item in my size online after explaining that I had no connection within the store.
I myself work in British heritage retail once a week, and simply wouldn’t get away with disrespectful customer service like this.
2025年11月25日
Walker Slater からの回答
Good morning,
Thank you for taking the time to tell us about your Walker Slater experience.
We are really glad you had a positive online experience. We are so sorry to hear about your instore experience and know we have passed these comments on and really appreciate you taking the time to let us know.
We really hope we can welcome you instore or online again soon.
Warmest wishes,
Walker Slater
Orderd suit to Germany
Orderd to Germany, great service, great product. 10/10 would recommen. Ordered 40L and it does fit like a 98 would in european sizing would. 10/10 would recommend, also fast delivery
2025年11月26日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review. We really appreciate it. We hope to welcome you back very soon!
Warmest wishes,
Walker Slater
Exceptional Quality and Service
This is the second order I have placed and I so happy with the exceptional quality of the products.
2025年11月25日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review. We really appreciate it. We hope to welcome you back very soon!
Warmest wishes,
Walker Slater
Beautiful quality and great fit
Beautiful quality and great fit. Couldn't be happier - and I actually came back to buy a second blazer. Shipping was prompt and good, too.
2025年11月25日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review. We really appreciate it. We hope to welcome you back very soon!
Warmest wishes,
Walker Slater
Beautiful quality knitwear
Beautiful quality knitwear. Customer services were great. Returned and exchanged no problem. Ten out of ten.
2025年10月27日
Walker Slater からの回答
Good morning,
Thank you so much for your lovely 5 star review. We are so glad you love your new knitwear and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Perfect expérience !
2025年10月28日
Walker Slater からの回答
Good morning,
Thank you so much for your 5 star review, we really appreciate it and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Five stars for top quality
Five stars for top quality, beautiful colour and super fast delivery. Big recommendation!
2025年10月28日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review, we really appreciate it and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Beautiful garment
Beautiful garment delivered swiftly and with care. Excellent quality and style.
2025年10月28日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review, we really appreciate it and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Good quality and fast international delivery
The garment (coat) was of good quality, the customer service was excellent, and the international delivery was fast. I will definitely buy from them again.
2025年10月28日
Walker Slater からの回答
Good morning,
Thank you so much for your 5 star review, we really appreciate it and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Excellent Quality Clothing
I really like the quality, design and style of Walker Slater. I have purchased two items from them, a baker boy style cap and a pair of Boyd Trousers.
2025年10月27日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review, we really appreciate it and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Absolutely fantastic
Absolutely fantastic serves and beautiful quality with a near perfect fit! Always a pleasure to receive such fine clothing.
2025年10月26日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review, we really appreciate it and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Beautiful tweed and well cut suit
Beautiful tweed and well cut suit. I was expecting that the whole product would be produced in UK, but even if the tweed is produced locally the production is done in Portugal.
I am delighted by the quality! Thank uly
2025年10月26日
Walker Slater からの回答
Good afternoon,
Thank you so much for your 5 star review, we really appreciate it.
Enjoy your new Walker Slater suit.
Warmest wishes,
Walker Slater
Sent via DHL Tuesday, received Wednesday
Classic British style as we like it
Large choice
Hard not to be willing to buy everything
2025年10月26日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review, we really appreciate it and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
La rapidité d'exécution
2025年10月26日
Walker Slater からの回答
Good afternoon,
Thank you so much for your wonderful review, we really appreciate it and hope to welcome you back very soon.
Warmest wishes,
Walker Slater
Stunning Vest
My husband is overjoyed with his new vest, he wore it on his birthday. We weren’t sure about sizing but the 44 fit perfectly! We will be purchasing future items from Walker Slater.
2025年10月25日
Walker Slater からの回答
Good afternoon,
Thank you very much for your 5 star review, we are so glad your husband wore his Walker Slater waistcoat on his special day.
We hope to welcome you back soon.
Warmest wishes,
Walker Slater.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。