DO NOT ORDER ANYTHING FROM THIS WEBSITE. I ordered some tights back in November last year. Not sure what happened but Australia Post or Wallcann stuffed up the delivery and it travelled back and... ãã£ãšèŠã
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Service was prompt and courteous and staff very friendly when I visited the store. However the 600 watt isolation down converter is a big disappointment - First of all it is fitted with super sensi... ãã£ãšèŠã
Easy order, great confirmation, with tracking. The item was not quite the right size, WALLCAN were ever so helpful, we hadn't returned anything before. even the returns were tracked. Items recei... ãã£ãšèŠã
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These marine grade PIR lights were the only product I could find online, anywhere, at a realistic price. Having been a long term customer of wallcann I knew I could trust their product and what's mor... ãã£ãšèŠã
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Purchase power inverters, voltage converters, medical compression wear and more from our WallCann online store. WallCann Pty Ltd - an Australian family owned business was established in 2002. All products undergo rigorous testing and quality control by our enthusiastic team of maternity, mobility, camping and wellness specialists. WallCann prides itself on meeting the needs of our customers.
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2/60 Grove Avenue, 5033, Marleston, ãªãŒã¹ãã©ãªã¢
- 1300 799 455
- support@wallcann.com
- wallcann.com.au
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Sock aid customer service delivery
Finally after a week from other product delivery the sock and stocking aid arrived.
I tried calling, email and webchat to no reply. I am grateful it arrived today and am disappointed as in the past great service. Will have to think about using them next time.
2023幎1æ26æ¥
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It states in an e-mail that deliveryâŠ
It states in an e-mail that delivery will be within a specified period and that period has long expired. I still have not received my goods.
2023幎2æ6æ¥
Item not received
Item purchase was not acknowledged when purchased online. No delivery details provided and item not delivered. No response to phone calls or using the online chat function. I notice previous reviewer posted company may be closed? If this is the case then why are they still accepting purchases online?
2023幎1æ26æ¥
SCAMMERS! DO NOT TRUST!
Not only did I never receive the product, I never got a confirmation email or shipping information, I telephoned, left several messages, email, live chat message, Facebook message - never ONCE did I get a response. This is a SCAM company! I have reported them for FRAUD!!
2023幎1æ27æ¥
I haven't received the compressionâŠ
I haven't received the compression stockings yet
2023幎1æ26æ¥
Item not received
Item not received, they don't answer their phone or reply to emails or chat, neighboring business told me they have closed down. Had to get bank to do a chargeback.
2023幎1æ26æ¥
Product was great
Product was great, service was amazing. However, I ordered some wet wipes with the sitz bath and they were not included
2023幎1æ23æ¥
Prompt service
Quick and when colour of item not in stock contacted me promptly with an alternative option.
2023幎1æ18æ¥
Good website Prompt delivery
2023幎1æ23æ¥
WallCann ããã®åç
Hello John,
Thank you so much for the amazing feedback. We are glad to hear that your delivery was quick. We are looking forward to doing more business with you.
Kind Regards
Team WallCann
Great service
Really easy to deal with - very prompt delivery of exactly what I ordered.
2023幎1æ18æ¥
WallCann ããã®åç
Hi Penny,
We try our best so that customers receive their product in timely fashion. Thank you so much for your amazing feedback. Looking forward to doing more business with you.
Kind Regards
Team WallCann
It was so easy to order and deliveredâŠ
It was so easy to order and delivered in 2 working days
2023幎1æ15æ¥
WallCann ããã®åç
Hello Sherryl,
Its great to hear that your product delivery was quick. Also, the website was easily accessible. We take pride in making our customers happy. Thank you for your valuable feedback.
Kind Regards
Team WallCann
I did not receive a phone call toâŠ
I did not receive a phone call to advise the products had arrived.
Several weeks later I called to find out it was waiting for me to return.
Not good customer service.
2023幎1æ19æ¥
WallCann ããã®åç
Hi Dan,
Thank you for yor feedback and apologies for the inconvenience. As per our records, our customer team has notified you about it's delivery on your email on Jan 12, 2023 11:35:15 AM. Please let us know if we can assist you with any other inquiry.
Kind regards
Team at WallCann
WallCann ããã®åç
Hello Linda,
Thank you for your valuable feedback. We look forward to dealing with you in the future.
Kind Regards
Team WallCann
Goods Haven't Arrived
I should have been advised that the stockings I ordered were on back order. I'm still waiting
2023幎1æ5æ¥
WallCann ããã®åç
Hello Decima,
Apologies for any inconvenience caused. Please be informed that your order has been shipped. We have taken your feedback into consideration and will try our best to reach a 100% satisfaction rate from our customers. Please never hesitate to contact us if you ever need any assistance from us.
Kind Regards
Team WallCann
Great support and quality product
Great support and quality products;
I wear UK size 7.5 and ordered 2 pairs of medium size Armaskin liner socks as per size guide posted on wallcann web. On open box, I noticed the socks were too small to fit and contacted Wallcann support. They offered prompt response and assistance, and replaced my order with free return. Great customer service and quality products.
2023幎1æ15æ¥
WallCann ããã®åç
Hello Y Mak,
Thank you for your amazing feedback! We try our best to provide a great customer service experience to our customers. Looking forward to doing more business with you.
Kind Regards
Team WallCann
Fast and efficient service..
2023幎1æ9æ¥
WallCann ããã®åç
Hello H-Rezz,
We are glad to hear that your product arrived quickly and the service was efficient. Looking forward to doing more business with you.
Kind Regards
WallCann Team
Super easy to find what I needed andâŠ
Super easy to find what I needed and shipping was great!
2022幎12æ26æ¥
WallCann ããã®åç
Hello Maggie,
Great to hear that the website was easy to navigate through.We appreciate your great feedback. Looking forward to doing more business with you.
Kind Regards
WallCann Team
WallCann ããã®åç
Hello Sawsan,
Thank you for your feedback, our customer service team takes great satisfaction in helping customers. We look forward to dealing you out in the future.
Kind Regards
WallCann Team
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