Wargaming.net レビュー 

Its been 12 years since I created an account with Wargaming.net and I have watched them take excellent combat simulations and ruin then by turning them into arcade bull-crap. This is inclusive of Tanks, Ships & Planes. Such a disappointment to see the mess that these games have become. Not a surprise to see people giving 2 thumbs down for reviews and warn players to say away. It is fixable but WG.N doesn't seem to care, they just keep trying to monetize the game not correct and improve it.

by far, the worst. closes tickets when they aren't resolved. tards don't read the information you provide them. it's almost like you are getting responses from tard bots. maybe you are.

Would give another - if i could. Worse customer service by far. Makes 3rd world customer service seem gold class. They are most unhelpful , don't care and there is no grievance avenue to lay any complaints against them . If you do it on the portal , they reply with a laugh and close the ticket

Don't waste your money on this game, appalling customer support and just interested in money and how they can rip your off.

Never got back to me after i posted my issue on FB, twitter sent messages to all community managers and made a ticket... Worst support ever

If i could give minus stars i would have done that.
Insane how sick this game is and how sick people working at this sick company are.
One day you have a decent winrate and the other day you cant win anything.
It is impossible to get over 48% winrate without paying for the game.
Why make it free to play?
Because they hope you get so frustrated off loosing that you will spend money on the game....THAT WIL NEVER HAPPEN....I WOULD NEVER SUPPORT A COMPANY THAT MANIPULATES PEOPLE LIKE THAT AND WHO SUPPORT PUTINS WAR......hope that sick buisness gets shut down some lovely day!!!!!

I had a problem where my in game credits were disappearing. Player Support gave me the wrong reason for it, and I lost 4 million credits in all.
As it was their mistake I asked them to refund me the credits but I think I was talking to a robot as it just went around in circles constantly misunderstanding my problem and refusing to help. I had initially believed that fair play would triumph, because refunding me wouldn't actually cost them a penny
(because credits aren't real! ) and it was their fault but I was very wrong. Then I saw the reviews here and realised Player Support is just a joke and I was wasting my time.
I hope you learn from this and don't bother contacting Wargaming, they will never help you...

The Customer Support Team are terrible.

They ran a promotion that breached CAPA regulations in the UK. I fell foul and asked for moderate compensation due to statutory breach.

They were polite but failed to understand complaint and compensate.

Bearing in mind the compensation was token rather than punitive it was an easy win for them and just me politely trying to help them comply with regulations. But now its all got a bit serious and they still won't communicate effectively or put right the wrong.

Still pending further action at this stage. But Wargaming. net seem to mislead frequently and this is a shame as the game is great.

Dire, rude and totally uncooperative. I purchased an improved pass, but foolishly selected the wrong option. Easy fix, you'd think. I emailed their support and explained that, as there are only a handful of days left, would they allow me to swap the selection? No, apparently they can't do something that simple and went as far as telling me I ought to be more careful. I understand it was my error, but really?

Been playing this game for a while, spent more than 1000 EUR maybe even 2000 buying premium subscription, premium vehicles, special event items, everything really. Yes it can get THAT expensive.

Anyway, that is not the point, I had to stop playing when I run into their horrific customer support. I left unused gold, premium days, etc.

These people don’t care at all about their customers and their employees are unbelievably bad mannered. I guess its company culture to be like that.

Their tickets system is a joke too, if they like they will close the ticket themselves without the issue being resolved. I asked them to provide an email address for complaints. They just mocked me and told me to use their physical mail address and mail my complaint using the postal service.

Do not deal with this company, if you need their customer support be prepared for a nasty surprise. Free to play games offer WAY better customer support.

a person was spamming battle chats during burning games as he died fast i asked him to stop but he kept spamming so much that the sound from my pc home theatres made me dizzy and my ears ring hence reported him player name HK 7800.|

the same player now messaged me called me slurs and other names which i again complained with screenshots to wargaming staff and this fellow talked to me about rules saying,

Hello,

Thank you for contacting Wargaming Player Support.

With the update 6.7 we have added the function which allows you to receive messages from friends only. This function is set by default.

So, we stopped processing tickets that report violations in private messages.

By adding a player to a friend list, you accept to get his messages, regardless of the content.

To protect yourself from insults, we suggest:

Not to turn off this function in your settings.
Not to accept friendship requests from unknown players. If the violator is already on your friend list, we recommend removing him from your friends and block him.
If there is anything else, we can help you with, please do not hesitate to contact us again.

Best regards,

so with what he said its clear there is a loophole in the rules and he refused to penalize the offender HK7800, pretty sure other staffs would have taken action but this staff always supports toxic people and shows us rules and regulations using loopholes.

worst company with worst support staff ever

Für Neueinsteiger absolut grauenhaft. Da erfahrene Spieler mit OP low tiers fahren um ihre eigenen stats zu verbessern und dabei die Neueinstieger mit Ihren ganzen Crew Skills und Equipment keine Chance lassen.
Des Weiteren kommt das Spiel aus Weißrussland und unterstützt mindestens indirekt den Angriffskrieg. Im Forum wird darüber aber in keinster Weise bzw. in nicht mal halbwegs transparenter Form aufgeklärt, wie weit die Unterstützung geht.

Been playing World of Tanks since 2012. The game has changed a bit over the years, sometimes that changes are goos and other times not so good. Overall it the best game I have found.
Sad that so many people on here knock the company, and it is amazing how many of them seem to have in-depth knowledge of the company, and how many continue to play the games.
Most that call Wargaming greedy are the same ones who want more and more things for nothing. They should look in the mirror and see just what greedy is.

Untragbar voller Bots..... Echt Schäbig

Am Anfang haben die Spiele Spaß gemacht. Dann wurden Entwicklungen eingeführt die den genommen haben und die Communitys sind übel. Außerdem ist Wargaming.net aus Belarus und somit beteiligt am Agressionskrieg.

Wot-Blitz und co verdienen einen Stern für di Grafik. Das wars auch schon. Wer wie ich WoT Blitz spielt und das schon lange kann nur enttäuscht sein. Support hat nur standardisierte Antworten Ich habe Replays versendet wo man sehen kann das ich wesentlich mehr SP (Schadenpunkte) Erreicht hatte als nachher im Resume gutgeschrieben worden. Dann sind da die Payed Player sind angeblich nicht manipuliert aber sie erleiden kaum schaden selbst wenn man von hinten oder seite in die weniger gepanzerten Teile schiesst. Wargaming kommt aus Minsk,,,,Hallo Betrug ist in Belarus Tagesgeschäft Absolut nicht zu empfehlen

Firstly Wargaming Games like World of tanks is brilliant. However every now and something happens that will require support.
Now for a company that has won so many awards and prides itself on customer experience why do they have a support team who are not fit for purpose.
This year I have needed support for missing items and so on.
EACH time the ticket has been closed - marked "solved" when no action has been done or a reply that simply negates any investigation.
My most recent one which has spurred me into this review sums up that lack of help.
I was given an ingame voucher for a discount - BY the game itself, so I clicked the link and it takes you to the premium shop which then says "no vouchers". So I create a ticket, they ADMIT there is a problem with thier system and apologise sending another link. All good so far, so I click the new link and exactly the same "no vouchers". So I reply and they take 2 weeks to come back - TICKET closed. I reopen the ticket and they say it has expired nothing they can do.
Now I do spend money in their premium shop, or rather from this point forward I did.
Im finding it hard to justify supporting a company that clearly does not care.

World of Warplane ist total ruiniert worden. Gefechte Ergebnisse werden ausschließlich von System entschieden und beeinflusst. Persönliche Leistungen spielen keine rolle mehr. Der System entscheidet der Gewinner schon im voraus. Der Forum ist befüllt mit ahnungslose inkompetente und bezahlte sogenannte Moderatoren. Kritiken und Verbesserung werden nieder Kommentiert und verspottet. Beiträge mit tief greifende Kritik werden einfach gelöscht. Aber das beste: wenn man überhaupt nicht kauft und ständig der Support mit Kritik Bombardiert wird voll boykottiert. Man wird selten gewinnen obwohl immer zu der Beste gehört.(auf eigene Fleisch erlebt). 70-80% Niederlagen sind die Norm. Eine rat an alle das der Spiel näher kommen wollen: Finger weg !!!! Such ihr was anders..dies hier bringt keine Lust sondern nur Frust. Nach knapp 10 Jahren wird ich selber aufhören. Es macht absolut keine Spaß mehr. Und noch eine..alle das Bewertungen mit 5 Sterne abgeben sind sicher Bezahlt dafür.

Es läuft gegen Wargaming eine Petition vor dem EU Parlament, wegen verstößen gegen die Menschenrechte in den Spielen von Wargaming!
Beschneidung der Meinungsfreiheit etc.
Und der Support wimmelt immer nur ab, er hat immer Recht, der Spieler hat keine Rechte!
Die Petition richtet sich aber nicht nur gegen Wargaming, sondern alle Spiele Provider die online Spiele/ Chats betreiben und darin die Meinungen von Spielern einschränken.
Und einiges mehr...

I have been a player since 2011.

I still like the game (World of Tanks) despite the recent updates.

Through the years I have spent about $700-800 on Premium Tanks, Premium Account and Gold in general. I even bought a Premium Tank for $25 just back in January.

I have played close to 33,000 battles.

I most likely will not play as much in the future, but I still find the game appealing at this point.