watchesworld.com レビュー 827

watchesworld.com からの回答

2026年3月13日

Dear Gabriele,

Thank you for your review.

As your order has now been successfully delivered and received, we would kindly invite you to reconsider your review.

The delay occurred due to the situation in the Middle East, and we sincerely apologized for this during our communication. We truly regret the inconvenience caused and would be very grateful if you could take the final outcome into consideration when reviewing your feedback.

Thank you for your understanding, and please remain assured that we are at your disposal for any further assistance.

Kind regards,

Customer Service
Watches World

watchesworld.com からの回答

2026年3月11日

Cher Guillaume,

Nous vous remercions sincèrement pour votre aimable retour!

Vos mots comptent beaucoup pour nous, et nous apprécions sincèrement le temps que vous avez pris pour partager votre expérience.

Ce fut un plaisir de vous assister, et nous restons à votre entière disposition pour tout besoin futur!

Cordialement,

Service Clientèle
Watches World

watchesworld.com からの回答

2025年12月31日

Monsieur Pardon,

Après vérification, les faits décrits dans votre avis ne correspondent à aucun paiement ni dossier enregistré chez Watches World.

Nous attirons également votre attention sur une erreur dans le nom de l’entreprise mentionnée (« Watch Word » au lieu de Watches World), ce qui indique très probablement une confusion avec une autre société.

Chez Watches World, tous les virements sont contractuellement encadrés, traçables et associés à une commande précise, donnant lieu soit à une livraison, soit à un remboursement formalisé.

Nous vous invitons donc à transmettre vos informations vérifiables (nom complet, date du virement, référence de commande et justificatif bancaire mentionnant Watches World comme bénéficiaire) via la procédure officielle de signalement de la plateforme, afin que nous puissions examiner la situation.

À ce jour, aucun élément de ce type ne nous a été communiqué par les canaux officiels. En l’absence d’informations vérifiables, nous devons considérer que cet avis n’est pas lié à notre activité.

Nous restons bien entendu disposés à examiner toute réclamation fondée dès réception des éléments nécessaires par la voie appropriée.

Cordialement,
L’équipe Watches World
_____________________________________________________________________________________________

Mr. Pardon,

After review, the situation described in your comment does not match any payment or case recorded with Watches World.

We would also like to point out that the company name mentioned in your review is incorrect (“Watch Word” instead of Watches World), which strongly suggests a confusion with a different business.

At Watches World, all bank transfers are contractually documented, fully traceable, and linked to a specific order, resulting either in delivery or a formal refund.

We therefore kindly ask you to provide verifiable details (full name, transfer date, order reference, and bank confirmation clearly naming Watches World as the beneficiary) through the platform’s official dispute or reporting process, so the matter can be reviewed.

As of now, no such details have been provided through the official channel. Without verifiable information, we must treat this review as unconnected to our operations.

Should the reviewer choose to share the required information through the proper process, we remain fully willing to review the case promptly and objectively.

Sincerely,
Watches World Team

watchesworld.com からの回答

2025年12月31日

Dear Josep,

Thank you for sharing your feedback and for your continued confidence in us!

Working with you over multiple purchases has been a real pleasure, and we sincerely value the long-term relationship that has developed over time. We are glad to know that our approach, clear communication, efficient handling, and careful attention to every detail has consistently met your expectations.

It is important to us that every piece arrives in perfect condition and exactly as agreed, and we are pleased this has been your experience each time. Your loyalty and trust motivate us to maintain the highest standards in everything we do.

We look forward to assisting you again whenever you decide on your next timepiece!

Kind regards,
Watches World Team

watchesworld.com からの回答

2025年12月31日

Estimado Javier,

Nos tomamos muy en serio los comentarios públicos; sin embargo, las afirmaciones descritas en esta reseña no corresponden a ninguna transacción, pedido ni comunicación registrada en nuestros sistemas.

Watches World no tiene pedidos pendientes de la naturaleza descrita, ni opera sin canales de contacto directos con sus clientes. Todas las compras se confirman a través de canales oficiales y van acompañadas de contratos, facturas y una comunicación continua hasta que la entrega o el reembolso se completan. Asimismo, no enviamos ofertas promocionales sin que exista una relación previa e identificable con el cliente.

Dado que esta reseña contiene acusaciones graves, solicitamos respetuosamente al autor que proporcione datos verificables (nombre completo, referencia del pedido, número de factura y fecha de compra) a través del proceso de reporte o reclamación de la plataforma, para que podamos investigar el caso de manera adecuada. Hasta la fecha, no hemos recibido dicha información.

Hasta que se faciliten datos concretos mediante el canal oficial de la plataforma de reseñas, debemos considerar que esta reseña no está relacionada con nuestra actividad comercial.

Seguimos totalmente disponibles para aclarar cualquier situación legítima una vez que se compartan los datos necesarios a través del canal correspondiente.

Atentamente,
Equipo Watches World

____________________________________________________________________________________________

Hello Javier,

We take public feedback seriously; however, the claims described in this review do not correspond to any transaction, order, or communication recorded in our systems.

Watches World does not have any unresolved orders of the nature described, nor do we operate without direct client contact. All purchases are confirmed through official channels, accompanied by contracts, invoices, and continuous communication until delivery or refund is completed. We also do not send promotional offers without an existing and identifiable client relationship.

As this review contains serious allegations, we kindly ask the reviewer to provide verifiable details (full name, order reference, invoice number, and date of purchase) through the platform’s flagging or dispute process, so that we can investigate the matter properly. To date, no such details have been received by us.

Until concrete information is provided via the official review platform, we must consider this review unrelated to our business activity.

We remain fully open to clarifying any legitimate issue once the necessary details are shared through the appropriate channel.

Kind regards,
Watches World Team

watchesworld.com からの回答

2025年10月14日

Dear Przemysław,

Thank you so much for your kind words and for sharing your experience with us!
We’re truly glad that Olga could make the process smooth and pleasant for you. Your recommendation means a lot, and we’ll be happy to welcome you again whenever you need our assistance!

Kind regards,

Customer Service
Watches World

watchesworld.com からの回答

2025年10月14日

Dear Naila,

Thank you so much for your kind review!

We truly appreciate it and will be delighted to assist you again anytime.

Kind regards,

Customer Service
Watches World

watchesworld.com からの回答

2025年9月3日

Dear Regis,

Thank you very much for your kind review!
We are delighted that our services met your expectations and it was a pleasure to assist you.

We look forward to helping you again anytime in the future.

Kind regards,

Customer Service
Watches World

watchesworld.com からの回答

2025年8月29日

Dear Patrick,

Thank you so much for your kind review!

We’re delighted to hear that you are happy with your Panerai Submersible and we wish you many wonderful and enjoyable moments with your new timepiece.

It was truly our pleasure to assist you, and we’ll be more than happy to help you again anytime in the future!

Kind regards,

Customer Service
Watches World

watchesworld.com からの回答

2025年8月27日

Dear Arno,

Thank you so much for your kind words and for sharing your experience with us! We are delighted to hear that you felt confident and reassured throughout the process. Ensuring authenticity and providing our clients with complete peace of mind is one of our top priorities.

We truly appreciate your trust and look forward to assisting you again in the future!

Kind regards,

Customer Service
Watches World

watchesworld.com からの回答

2025年8月8日

Dear Valeria,

Thank you very much for your kind and detailed review about your experience with us.
It was truly our pleasure to assist you, and we are glad that we succeeded in meeting your expectations in full.

We remain at your disposal for any future orders or for any help or assistance you might need!

Kind regards,

Customer Service
Watches World

watchesworld.com からの回答

2025年8月1日

Dear Donal,

Thank you so much for taking the time to share your experience with Watches World!
We truly appreciate your kind words and are delighted to hear that everything went smoothly from start to finish.

We understand that purchasing a high-value timepiece online can be a big decision, and we’re grateful that you placed your trust in us. It was a pleasure assisting you throughout the process, and we're especially happy to hear that we were able to make the experience seamless and reassuring.

Should you ever need any further assistance or decide to expand your collection in the future, we’ll be here and happy to help.

Wishing you many years of enjoyment with your new watch!

Warm regards,

Customer Service Team
Watches World

watchesworld.com からの回答

2025年6月25日

Dear Vito,

Thank you so much for your kind review!

It was truly our pleasure to assist you in purchasing your dream watch.
We would be more than happy to support you again anytime in the future!

Kind regards,

Customer Service
Watches World

watchesworld.com からの回答

2025年6月23日

Cher Jean-Louis,

Un grand merci pour votre retour positif !

Nous sommes ravis de savoir que vous avez apprécié notre accompagnement, nos explications ainsi que notre transparence concernant les délais.
Votre satisfaction est essentielle pour nous, et votre recommandation nous touche beaucoup.

Merci pour votre confiance, et n’hésitez pas à nous solliciter pour toute future acquisition horlogère!

Bien à vous,

Service Client
Watches World

watchesworld.com からの回答

2025年6月13日

Liebe Alina,

herzlichen Dank für Ihre wundervolle Rückmeldung. Es freut uns sehr, dass Sie Freude an Ihrer neuen Uhr haben und alles reibungslos verlaufen ist.

Unser Anspruch ist es, jedem Kunden ein rundum angenehmes und vertrauensvolles Einkaufserlebnis zu bieten. Umso schöner ist es, dass wir Sie damit erreichen konnten.

Vielen Dank für Ihr Vertrauen. Wir würden uns freuen, Sie bald wieder bei Watches World begrüßen zu dürfen.

Mit den besten Grüßen
Ihr Watches World Team

watchesworld.com からの回答

2025年6月11日

Cher Christophe,

Merci beaucoup pour votre retour si chaleureux !

Ce fut un réel plaisir de vous accompagner tout au long de votre commande. Votre satisfaction est notre plus belle récompense, et nous sommes ravis d’avoir pu contribuer à une livraison rapide et sans encombre.

N’hésitez pas à nous recontacter pour toute future demande, nous restons à votre entière disposition !

Bien cordialement,
L’équipe Watches World

watchesworld.com からの回答

2025年6月11日

Dear Edgar,

Thank you so much for your kind words - they truly mean a lot to us. Knowing that everything went just as you expected, from the communication to the timely delivery, brings us real joy. Flavio was especially happy to assist and make sure your watch reached you exactly when and where you needed it.

We’re grateful for your trust and can’t wait to welcome you back whenever you’re ready for your next timepiece. Your recommendation is the highest compliment we could receive, thank you again!

Warmest regards,
The Watches World Team

watchesworld.com からの回答

2025年6月4日

Estimado Alvaro,

Le agradecemos sinceramente su valoración y sus amables palabras.

Nos alegra saber que su experiencia de compra fue completamente satisfactoria, con un envío rápido, una comunicación seria y un producto nuevo en perfectas condiciones.
Trabajamos cada día para ofrecer un servicio de máxima calidad, y comentarios como el suyo nos motivan a seguir en esta línea.

Quedamos a su disposición para cualquier futura compra!

Atentamente,
El equipo de Watches World

watchesworld.com からの回答

2025年6月4日

Dear Gianni,

Thank you very much for your kind words!

We truly appreciate your feedback and are glad to hear you were satisfied with the level of professionalism received.
It was a pleasure assisting you, and we look forward to welcoming you again in the future!

Best regards,
The Watches World Team

watchesworld.com からの回答

2025年5月21日

Dear Eric,

Thank you very much for your thoughtful review and for choosing Watches World! We are delighted that we were able to meet your expectations with excellent service and support throughout your purchase.

Your satisfaction is our top priority. We truly appreciate your recommendation and your trust in our team and our timepieces.

Please don’t hesitate to reach out whenever you need assistance or have any questions in the future. We look forward to welcoming you back to Watches World!

Warm regards,
The Watches World Team