Watch Rapportレビュー 

178
TrustScore 5段階評価の1.5

1.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I pre-ordered the Titanium Yachtmaster in 2023 by mid 2024 I was getting the run around from Watch Rapport. No return phone calls, no email. I asked for a refund via the support page of their website.... もっと見る

5つ星のうち1の評価

If I could give this a zero, I definitely would! I ordered two celebration Rolex watches, and they never arrived. They took my money, and now they need to make it right! It's incredibly frustrating th... もっと見る

5つ星のうち1の評価

Terrible company . No customer service . Very deceitful with claims that they can Pre-order Rolexes and Patek from manufacturers when in truth they were outsourcing from third party suppliers . Th... もっと見る

5つ星のうち1の評価

Was following a watch on Chrono24 for a long time and wanted to check comparable prices online. Came across Watch Rapport and listing for a lower price but the same exact pictures - right down to the... もっと見る

企業情報

  1. 時計店
  2. インターネット ショップ

当該企業による記述

Trustpilot has been removing legitimate reviews submitted regarding our company. The notice posted by Trustpilot regarding fake reviews is false and or inaccurate. Please ignore this message as we are dealing with this matter internally.


連絡先

1.4

ひどい

TrustScore 5段階評価の1.5

178件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.4

すべてのレビュー

(178)

過去12か月のレビュー数: 0

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5つ星のうち1の評価

Biggest SCAM ever with Bank wire no watch in stock

Found a watch and tried contacting them but apparently they are closed fri-mon. Not only that their website and reviews says credit card accepted. I went to purchase a watch. Everything done except the payment part which is a BIG RED FLAG. Crypto or bank wire only. Where's the credit card? I called, some lady answered but was agitated by me just saying hi. They process my order and says 30-90 days for the pre order... now I'm confused. Then it says the watch will maybe look like the photo but no guarantee, um ok? What the f did I buy then? Few hours later I get payment instructions for a bank wire. WT F? They want me to bank wire them money for something they don't have to sell and want me to wait 30-90 days for them to find it. I email, they said bank wire is the ONLY method of payment. And that's why I am here right now writing this and long behold another 1 star review popped up. Avoid completely, I dont know where all these reviews came from, probably from people who'd bought cheap watches but I was buying a Rolex and it's NOT cheap with zero recourse or protection. Pay the extra few hundred and buy from a REAL AUTHORIZED DEALER WITH PRODUCT IN HAND and NOT watch rapport.

Update, watchrapport flags negative reviews. This is why there is very minimal negative reviews. They flagged my negative review.

Another update, they canceled my order saying its fraudulent after I referenced my order number that they requested citing they believe my review is false, after they flagged my review.

2021年9月12日
自発的なレビュー
5つ星のうち1の評価

I tried to use their Rolex Boutique…

I tried to use their Rolex Boutique purchase option and paid for a couple nice watches they claimed were brand new for MSRP. They were clear I would have to wait for 90-180 days and I was ok with that even though I would have to pay all the money up front. About a month after the transaction went through they said they had some "difficult news to share". They had a sob story about how their transaction processor wasn't trustworthy and so they were ceasing to do business with them even though it didn't affect any of their customers but based purely on ethical reasons of how they were doing business with other companies. They informed me they were going to refund the money to my card (so use that same payment processor again that they so ethically objected to even though my transaction had posted perfectly a month prior) and that I would have to wire them the purchase amount directly. In case you don't know, you should never wire money to anyone you don't have a background with or trust completely since it is irreversible and the other person can just walk away with the money.

I asked them just to keep the money that they already had and that it was silly to refund through the same processor a month later and then ask for a wire to get it back to them.

They never responded. Thankfully my money was refunded to my card, but my wishes weren't granted and I don't think they ever have any intentions of selling anyone a new Rolex for MSRP.

2021年9月8日
5つ星のうち1の評価

I can’t go less than 1 star or I would

I can’t go less than 1 star or I would. this is the second time i tried to use them to buy a rolex. first time was a complete disaster however, in the end they made it right. this time however, i don’t know what they’re doing
i purchased a pepsi rolex from
their pre order paid with a credit card on july 12. it is now sept 1 and zero communication. i have left 5+ messages and 3-5 emails to follow up with no response to any. Aug 31st i receive a message that they are having issues with wells fargo and my order is being canceled and my card will be credited. if i like i could contact them. I have almost 10 times. Nothing! then they say i can wire the funds to them. lol so my card that was ran 50 days ago has gone through and you have the money no you want me to reverse it and send more ? also the price jumps about 13,000 dollars more for the watch. I have every email, receipt order number everything. in their email this am they say not to post negative reviews. too bad. keep to your word and business arrangement. take my advice look around the internet you’ll find the same prices and get what you with out the hassle and brain damage of dealing with them. lastly, my last watch from them i was told i would receive a discount. that still hasn’t shown up. don’t waste your time here

2021年8月31日
自発的なレビュー
5つ星のうち5の評価

5 stars all around!

I just bought my Rolex watch that I really wanted from this website! I’m super happy with how everything went!
The delivery time was really quick, and customer service was amazing! They offered an authenticity guarantee which made me confident in my purchase. Watch came with original box and papers. Also, price was truly unbeatable!
I’m so impressed with how easy it was for me to find the watch I wanted and to make such a large purchase online. If you about to buy a watch, this is the best website for it! I highly recommend it! 5 stars all around! 🙏🏻

2021年8月16日
自発的なレビュー
5つ星のうち1の評価

This company is a scam

This company is a scam. I added a watch to my cart, it was about 30K under market price. They immediately prompt me to send wire. So I asked for proof the watch is available they said it is, the seller has confirmed. Well I found the seller directly and asked them if they had the watch. Their exact words were, “they are stealing my pictures, I do not have this watch.” I provided proof to trust pilot already. Read the bad reviews. They don’t have the watches, but will still take your money while they try to source the watch.

2021年6月14日
Watch Rapport ロゴ

Watch Rapport からの回答

Thank you for submitting your review. We value and appreciate your feedback. Unfortunately, we do not have any records of you being a customer or doing business with Watch Rapport.

Listings can be submitted by 3rd party sellers, affiliates, brokers, or simply just private resellers using photos from the internet. This has been an ongoing matter that we are working diligently to resolve. The integrity of our listings are vetted to the best of our ability. Occasionally there could be listings that may appear by sellers that may not have the actual item in stock, rather selling an item with the same exact specifications.

Listings and inventory can change at any time. Due to our large database of products, updates, from time to time, may be old or no longer available. Sellers or vendors may take longer than normal to provide us with the most updated information or status of their available inventory, which may not reflect on the platform immediately.

Additionally, we never guarantee that items are in stock or available. If an item has been confirmed available, it does not necessarily mean it's the seller in the photo identified by the logo or watermark will be the seller fulfilling the order.

Please review our photo and listing disclaimer below:

"Product photo(s) may not reflect the exact watch being sold. While the watch you will receive will be the exact same model, have the same specifications, and in the same condition as described, some photos are stock images or from our network of various suppliers and are subject to change."

Rather than calling us a scam or expressing defamation against our company for no legit reason, please take the time to understand how our platform works.

Your review has been flagged and is being reported. According to our records, your review is not based on a genuine experience. We would appreciate it if you remove your review immediately.

If you have any questions, please feel free to contact us directly. We would also be happy to explain further how our platform and business model works. Thank you.

5つ星のうち1の評価

This company is officially a scam

This company is officially a scam. I have WhatsApp messages to prove it. If you have been scammed by them please contact the FBI. One of their “sellers” had pictures posted for an RM030 for about $70K cheaper than market price. Their logo was on the pictures, so I reached out to them directly. Their exact response was “this is not us, someone is stealing or pictures, it’s a scam” they literally don’t even have the watch. Not sure how this fraud is in business they want to take your wire, I highly recommend not sending them money but if you do try it out for any reason, don’t send crypto as it would be easier for them to steal. STAY AWAY !!

Edit: does everyone see this is now VERIFIED. They tried to lie and say my review was untruthful. So I sent all the screenshots to Trust Pilot. And it turns out, watch report is a verified scam. I also believe all the positive reviews are fake. I hope this prevents anyone from losing money with this scam company.

2021年5月17日
Watch Rapport ロゴ

Watch Rapport からの回答

Attention: This review is under investigation for defamation and fraudulent activity. This review has been flagged and reported. This reviewer has not identified themselves nor is a customer of Watch Rapport. This review is not based on a genuine experience.

Nobody has ever been scammed by the Watch Rapport platform or it’s activities. Nobody has ever lost money or even received a product that was not as described.

We do not have any records of the above reference. Our terms of use are very clear regarding the use of Cryptocurrency payments. We reserve the right to dictate how payments are processed. Customers have a choice of using a different payment method.

Message to poster: If you are a current customer of ours, or have concerns on how Watch Rapport is operated, please identify your self or contact us. Thank you.

5つ星のうち3の評価

Likely a scam, but will update once I could confirm.

It appears to me that the hundred or so POSITIVE reviews that been submitted the last few weeks are likely fake reviews. I have purchased two watches, a Rolex Explorer and a Rolex GMT Master II. The seller communicated very well before payment was made. It has been a month now and there has been no progress on my order. I have asked for a refund and will leave the review at 3 stars for now because I will give them a benefit of a doubt. However, I will update if there are any changes to my order status (positive review if order is fulfilled, or vice versa).

2021年4月20日
自発的なレビュー
5つ星のうち4の評価

The site appears Legitimate

At first I was very skeptical when I placed an order on this site. I did not feel comfortable that they did not honor Credit Card transactions. They only accepted bank wire.
The communication is limited and it is very hard to get someone on the phone. I got someone initially whose name was Alexandra. Then I was only able to communicate with her via text.
Nonetheless, with my limited experience, I did not get any wrong information. I actually placed an order of a Rolex and wired the money. They told me it was going to take at least 2 months.
2 weeks prior to the promised date, I was able to find the same watch on another site which took only 10 days to get it. So I cancelled my transaction with watchrapport.com. They wired the money back to me with a reasonable amount of time and without any hassle.
Therefore, for whatever reason they take so long to get you the product on their site and if you are in no hurry to wait for the product, then you may be good to go here.
In the future, if I find a watch I want on their site. I may go for it again.
Hope that helps...

2021年2月8日
自発的なレビュー
5つ星のうち1の評価

I ordered an AP which was sent to…

I ordered an AP which was sent to authentication. I have been emailing for an update numerous times without a response from David. At first when they were getting my payment they were extremely responsive on both WhatsApp and email. My watch was promised by end of 2020.

I still have not received my watch nor can I get anyone to respond.

Hoping this will get someone to respond to my multiple update request.

2021年1月9日
Watch Rapport ロゴ

Watch Rapport からの回答

Hello Calvin. We appreciate and respect your feedback thus far. We have been extremely responsive to your emails and communication. We have made no such promises on actual delivery dates. We strive and try our best to fulfill orders accordingly. Our job is to provide updates as best as we can.

Please understand that we have a very high call and support ticket volume, and we handle inquires in the order received. We apologize that you feel frustrated. However, if you have a concern regarding an active order with us, we respectfully ask that you communicate your order details and matter directly with your account representative. We thank you for your cooperation. Respectfully...

5つ星のうち5の評価

Great experience!

As a person who has a collection of watches, I can easily say this has been one the best experiences I’ve had buying a watch. Process was very efficient and easy.. took a little while but definitely worth the wait with a killer deal!

2020年12月10日
自発的なレビュー
5つ星のうち1の評価

Order cannot be fulfilled

I put an order for a watch around $20,000 and after waiting for 4 weeks, I was told that the order cannot been fulfilled. I used AmexExpress to put the order and initiated the dispute 5 weeks ago based on the customer service suggestion. Until today, the balance on my card is still not corrected as the dispute is pending investigation for 5 weeks! If you want to let a lot of money to disappear from your account and don't know when can it be back, try to buy something here.

The dispute investigation got delayed again until Jan.07.2021 based on the information from Amex Platinum card. And they have time to reply my review but no response from their customer service in Whatsapp which is nice.

2020年11月24日
自発的なレビュー
Watch Rapport ロゴ

Watch Rapport からの回答

ATTENTION READERS: We are investigating this review! The name or information on this review cannot be found in our system. This alleged review or person who processed a transaction with us could be fraudulent.

If in fact a legit chargeback was completed, it's because our company authorized it under very special circumstances. The same goes for any disputes or transaction reversals. Any legit transaction completed by the real and true cardholder has been processed appropriately and promptly. We cannot control the internal process or time frames with merchant processing company. As per the clear and explained terms of the agreed chargeback process, we have complied and done as instructed from our end.

If in fact, this review is legitimate, please identify yourself with your full name and order number. Or, please contact us immediately. Thank you.

5つ星のうち5の評価

Great assurance, exceptional service, fast responses, very pleased!

Even though I had to cancel my order, but my experience working with David was very pleasant. I cancelled my order because the model I was looking for became available at an AD at my location. David assisted me in every way possible. From making sure my questions for the seller were answered to the refund process. Great assurance, exceptional service, definitely would recommend!

2020年9月30日
自発的なレビュー
5つ星のうち2の評価

Just like the other reviews

Just like the other reviews, I have and had a sneaking suspicion I wasn't going to receive my watch which is why i used my american express card to buy. Bought a surprisingly under-priced and highly desirable rolex and waited about two weeks to receive an email that my order can't be processed. No surprise there, money was returned which is nice (also why i used my amex), but there's something up with this site. What kind of scam it is we don't know yet, but i have a feeling sooner than later it will come out. Be Careful out there guys

2020年9月25日
自発的なレビュー
Watch Rapport ロゴ

Watch Rapport からの回答

Hello. Thank you for your review. We can appreciate your review as well your concerns. Our primary objective is to protect our customers. We clearly indicated in the email we sent you why your order was canceled and refunded. Further more, we make it very clear on the site even more so in purchase warnings prior to adding the item to the cart and through the checkout process that we as Watch Rapport have limited control over the fulfillment and transaction process. You mentioned you received a refund, so we believe your review is more so a form defamation and way out of line calling us a scam. We at Watch Rapport invest a-lot of money and time into resources to assure a safe and secure transaction. We feel that you should be thanking us, for protecting you, rather than posting a negative review. We find it highly offensive and unprofessional to attack us in the manner you did. Please reconsider editing your review. We would highly appreciate it. Thank you.

5つ星のうち5の評価

Great products to great prices

I purchase a watch and totally in love with my item .
The shipping was quicker that I expected The product arrived in nice packaging exactly as described...
From now on my favorite site to go .
Uncomplicated ,easy with super great products )) thank you !

2020年9月25日
自発的なレビュー
5つ星のうち5の評価

I was very impressed with the response…

I was very impressed with the response time, the answers given were honest and they did what they said they would do. I was leary about doing business online with a company that I didn't know anything about but they got on the phone with me and explained everything. I purchased a watch, sent the wire, and then needed to cancel it. They refunded my money within 24 hours and was very professional about it. I will definitely buy from them again.

2020年9月9日
自発的なレビュー
5つ星のうち4の評価

Great communication

Although there watch wasn't able to be fulfilled by the seller, watch rapport did a great job of communication and quickly refunded my money. Will definitely use them again

2020年9月5日
自発的なレビュー

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