Watch Rapportレビュー 

178
TrustScore 5段階評価の1.5

1.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I pre-ordered the Titanium Yachtmaster in 2023 by mid 2024 I was getting the run around from Watch Rapport. No return phone calls, no email. I asked for a refund via the support page of their website.... もっと見る

5つ星のうち1の評価

If I could give this a zero, I definitely would! I ordered two celebration Rolex watches, and they never arrived. They took my money, and now they need to make it right! It's incredibly frustrating th... もっと見る

5つ星のうち1の評価

Terrible company . No customer service . Very deceitful with claims that they can Pre-order Rolexes and Patek from manufacturers when in truth they were outsourcing from third party suppliers . Th... もっと見る

5つ星のうち1の評価

Was following a watch on Chrono24 for a long time and wanted to check comparable prices online. Came across Watch Rapport and listing for a lower price but the same exact pictures - right down to the... もっと見る

企業情報

  1. 時計店
  2. インターネット ショップ

当該企業による記述

Trustpilot has been removing legitimate reviews submitted regarding our company. The notice posted by Trustpilot regarding fake reviews is false and or inaccurate. Please ignore this message as we are dealing with this matter internally.


連絡先

1.4

ひどい

TrustScore 5段階評価の1.5

178件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.4

すべてのレビュー

(178)

過去12か月のレビュー数: 0

レビューを書く
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5つ星のうち5の評価

Purchase experience from international seller

I purchased a watch from a seller in Spain through Watch Rapport about 3 months ago. The deal was good, but the transaction was a bit turbulent. I waited about 6 weeks to receive the watch after I was told the watch was in stock and ready to be shipped immediately. With several emails going back and fourth and uncertain or exact shipping dates, I was getting very nervous. The watch finally arrived as described and everything worked out. I purchased my second watch about 10 days ago, and the transaction went through very smoothly. I think the customer service is excellent, however I think they need be more clear on the “availability” or “in stock claims. Or, provide more accurate delivery dates.

2020年8月8日
自発的なレビュー
5つ星のうち5の評価

Successful first transaction

It's my first time making a large purchase online, I was nervous to buy a watch without seeing it first, especially for $20K. However, thanks to David one of the support agents, he put my mind at ease. My transaction was successful and will definitely be making a second purchase soon!

2020年8月6日
自発的なレビュー
5つ星のうち1の評価

In stock? Ya right

Most of the watches “In stock” on their site are posted on other websites where they are marked sold. Almost every watch I saw for the brand I was looking at was easily found doing a reverse image search and finding the original website that sold the watch was sold months if not years ago, while it’s listed “in stock” on Watchrappaport site. It very easy to tell as the pictures and descriptions on WR site is the exact same as the original seller/external site. If you like giving some random site your money to hold onto to just give it back to you weeks later with no watch, this is the site to use

2020年7月3日
自発的なレビュー
5つ星のうち1の評価

WatCh Rapport are Scammers

What can you say when WatCh Rapport over promises and fails to deliver...not good and I will not be back...
6/25/2020-3:24pst...response to reply

I tried to be short and succinct, now I feel it’s better if I go into detail so others don’t fall into the same trap I did..
I purchased a Rolex timepiece at an agreed upon price and sent my payment in full...the timepiece was advertised as “in stock” and “unworn”...worst case scenario, I was to receive this piece in early June,2020...
And here comes the run around...the piece wasn’t unworn, the piece wasn’t the correct year, 2020 (after being told this,I agreed to an earlier unworn,model)...they had to get this timepiece from another vendor...I read it was in stock, so not sure why I didn’t get that timepiece, but I was patient throughout all these excuses...finally, today comes and I get an email and text that my order is cancelled and I will receive a refund....but wait, they still have this timepiece on their site, just jacked up the price...so wth...they have zero credibility and have had my money, interest free, for 6 weeks...but they did offer me a 5% discount on my next purchase...gtfoh...I’m not trusting these bozos with 10k+ again...lol...good luck all...

2020年6月25日
自発的なレビュー
Watch Rapport ロゴ

Watch Rapport からの回答

Hi Jason, we apologize for the frustrating experience. Your feedback is important to us. We cannot ship you a watch that does not pass our authenticity and service check. As you know, we have limited control over sellers and the fulfillment process. There has been an overwhelming amount of concern with watches on the market these days. Unfortunately, there will be many more incidents like this, but this is the nature of our industry, and we are taking very strong precautionary measures to protect our customers. We canceled your order because we did not want to keep you waiting any longer. We really tried our best. Again, we sincerely apologize for any negative experience. We will do our best to provide better service in the future.

5つ星のうち1の評価

Fraud? Maybe. Lack of accountability? Definitely.

Placed order for watch listed as "in stock" on website. Paid in full via wire transfer. No update from seller in almost three weeks. Fraud?

UPDATE: Watch Rapport responded by saying I was in violation of their terms by submitting this review (?). Considering this review was solicited by TrustPilot on behalf of Watch Rapport, perhaps Watch Rapport should not solicit reviews from users if they are afraid of negative reviews.

I will update this review again if or when this issue with my order is resolved.

UPDATE 2: Watch Rapport refunded my money. Apparently they allow vendors to falsely list items as in stock with little to no oversight.

2020年6月24日
自発的なレビュー
Watch Rapport ロゴ

Watch Rapport からの回答

Hi Philip, per our terms and conditions we have limited control on the shipping, delivery, and communication with the sellers on the platform. We were very clear about approximate delivery dates being 3-6 weeks. You are in violation of our terms by posting a negative review against Watch Rapport. You always have an option to cancel and request a refund. Due to the privacy of your account, we will contact you directly to discuss additional details about your order.

5つ星のうち1の評価

I have ordered watch on Watchrapport…

I have ordered a watch on Watchrapport and selected "payment by card". After that, I received an email that payment by card is not available at the moment. But why you still have this option on the website?
I asked 2 times about other payment options on the website but they ignored me.
Conclusion: do not buy watches from them. They're some kind of scammers, and I don't think they have watches that are on the website.
All positive reviews were written just a couple days before - think about it.

2020年6月9日
自発的なレビュー
Watch Rapport ロゴ

Watch Rapport からの回答

We appreciate your feedback. We have every and all rights to refuse service on any capacity. We did not fully process the transaction. There was no exchange of funds. Our primary goal is to protect the financial aspect of the transaction. If we feel we cannot do that for any reason, we have every right to handle the transaction in accordance to our terms, policies, and conditions. We were very clear about our payment methods and recent changes. We replied to all your emails immediately. We sincerely apologize that you are frustrated with our payment terms. However, due to the high level of attempted fraudulent activity, we had to disable credit and debit card payments temporarily at this time. Please respect our policy. Please revert back to your email for further details. We apologize for any inconvenience.

5つ星のうち2の評価

Poor communication after order placed.

Good communication before placing the order. Poor communication after payment. One email saying it was received and that "order is in progress. No feedback whatsoever as to when I can expect the watch. Right now I'm hoping my 5 thousand dollars weren't stolen.

2020年6月5日
自発的なレビュー
Watch Rapport ロゴ

Watch Rapport からの回答

Hello Gustavo. Our order process, terms, and polices are very clear. We contacted you within the normal communication time frame and periodic standard system protocol . Your order has not yet been fulfilled by the seller. Please do check your email at your earliest convenience as we addressed your concerns immediately. Thank you kindly.

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