I pre-ordered the Titanium Yachtmaster in 2023 by mid 2024 I was getting the run around from Watch Rapport. No return phone calls, no email. I asked for a refund via the support page of their website.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
If I could give this a zero, I definitely would! I ordered two celebration Rolex watches, and they never arrived. They took my money, and now they need to make it right! It's incredibly frustrating th... もっと見る
Terrible company . No customer service . Very deceitful with claims that they can Pre-order Rolexes and Patek from manufacturers when in truth they were outsourcing from third party suppliers . Th... もっと見る
Was following a watch on Chrono24 for a long time and wanted to check comparable prices online. Came across Watch Rapport and listing for a lower price but the same exact pictures - right down to the... もっと見る
企業情報
当該企業による記述
Trustpilot has been removing legitimate reviews submitted regarding our company. The notice posted by Trustpilot regarding fake reviews is false and or inaccurate. Please ignore this message as we are dealing with this matter internally.
連絡先
297 Kingsbury Grade Suite 100, 89449, Lake Tahoe (Stateline), 米国
- (800) 571-7765
- help@watchrapport.com
- watchrapport.com
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Transaction was pretty smooth
Transaction was pretty smooth, delivery was a little late that promised. I found my Rolex in exactly same condition as shown on the website.
Purchase experience from international seller
I purchased a watch from a seller in Spain through Watch Rapport about 3 months ago. The deal was good, but the transaction was a bit turbulent. I waited about 6 weeks to receive the watch after I was told the watch was in stock and ready to be shipped immediately. With several emails going back and fourth and uncertain or exact shipping dates, I was getting very nervous. The watch finally arrived as described and everything worked out. I purchased my second watch about 10 days ago, and the transaction went through very smoothly. I think the customer service is excellent, however I think they need be more clear on the “availability” or “in stock claims. Or, provide more accurate delivery dates.
Successful first transaction
It's my first time making a large purchase online, I was nervous to buy a watch without seeing it first, especially for $20K. However, thanks to David one of the support agents, he put my mind at ease. My transaction was successful and will definitely be making a second purchase soon!
Great service 👌🏼
In stock? Ya right
Most of the watches “In stock” on their site are posted on other websites where they are marked sold. Almost every watch I saw for the brand I was looking at was easily found doing a reverse image search and finding the original website that sold the watch was sold months if not years ago, while it’s listed “in stock” on Watchrappaport site. It very easy to tell as the pictures and descriptions on WR site is the exact same as the original seller/external site. If you like giving some random site your money to hold onto to just give it back to you weeks later with no watch, this is the site to use
WatCh Rapport are Scammers
What can you say when WatCh Rapport over promises and fails to deliver...not good and I will not be back...
6/25/2020-3:24pst...response to reply
I tried to be short and succinct, now I feel it’s better if I go into detail so others don’t fall into the same trap I did..
I purchased a Rolex timepiece at an agreed upon price and sent my payment in full...the timepiece was advertised as “in stock” and “unworn”...worst case scenario, I was to receive this piece in early June,2020...
And here comes the run around...the piece wasn’t unworn, the piece wasn’t the correct year, 2020 (after being told this,I agreed to an earlier unworn,model)...they had to get this timepiece from another vendor...I read it was in stock, so not sure why I didn’t get that timepiece, but I was patient throughout all these excuses...finally, today comes and I get an email and text that my order is cancelled and I will receive a refund....but wait, they still have this timepiece on their site, just jacked up the price...so wth...they have zero credibility and have had my money, interest free, for 6 weeks...but they did offer me a 5% discount on my next purchase...gtfoh...I’m not trusting these bozos with 10k+ again...lol...good luck all...

Watch Rapport からの回答
Fraud? Maybe. Lack of accountability? Definitely.
Placed order for watch listed as "in stock" on website. Paid in full via wire transfer. No update from seller in almost three weeks. Fraud?
UPDATE: Watch Rapport responded by saying I was in violation of their terms by submitting this review (?). Considering this review was solicited by TrustPilot on behalf of Watch Rapport, perhaps Watch Rapport should not solicit reviews from users if they are afraid of negative reviews.
I will update this review again if or when this issue with my order is resolved.
UPDATE 2: Watch Rapport refunded my money. Apparently they allow vendors to falsely list items as in stock with little to no oversight.

Watch Rapport からの回答
I have ordered watch on Watchrapport…
I have ordered a watch on Watchrapport and selected "payment by card". After that, I received an email that payment by card is not available at the moment. But why you still have this option on the website?
I asked 2 times about other payment options on the website but they ignored me.
Conclusion: do not buy watches from them. They're some kind of scammers, and I don't think they have watches that are on the website.
All positive reviews were written just a couple days before - think about it.

Watch Rapport からの回答
Smooth easy transaction
Poor communication after order placed.
Good communication before placing the order. Poor communication after payment. One email saying it was received and that "order is in progress. No feedback whatsoever as to when I can expect the watch. Right now I'm hoping my 5 thousand dollars weren't stolen.

Watch Rapport からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







