Water Babies レビュー 

Brilliant underwater photoshoot! Supportive and inclusive and 100% baby led. My swim teacher made sure my son waa ready for the photoshoot and the office ensured we were ready, that me and my son were comfortable and ready!

Thoroughly enjoyable swimming lessons, for both adult and Child. Very insightful and confidence building.

I have been taking my little one since she was 5 months old and we have loved it. Her confidence has really grown and the teachers are able to adapt to baby’s needs/ mood that day. We went on our first holiday and our baby was so happy and confident in the water. Thoroughly recommend

I would not recommend Water Babies based on my experience.

The classes from birth to 12 months were acceptable, largely because all babies were of a similar age and ability. However, once my daughter turned 12 months, we were moved into a class with significantly older toddlers who were far more advanced, making the sessions unsuitable and difficult for younger children to benefit from equally.

In addition, lessons were cancelled on a regular basis. This was not an isolated inconvenience — I recall a period last year where classes were cancelled for approximately three months. Despite the disruption, fees remained extremely high for what I would describe as a very average service.

The facilities and organisation were also disappointing. There were frequently not enough changing rooms available, resulting in parents having to rush and compete for space while trying to prevent their babies and toddlers from becoming cold after lessons. Parking was also consistently inadequate, meaning I often had to arrive excessively early simply to secure a space.

Despite all of these ongoing issues, I remained loyal to Water Babies, continued paying on time, and never formally complained. Unfortunately, that loyalty was not reciprocated when my family experienced financial hardship.

My husband was recently made redundant, and I contacted Water Babies immediately to cancel my membership as my part-time income alone does not come close to covering our household expenses. I politely requested that, on compassionate grounds, they waive their cancellation policy requiring payment for the whole of the following month. I even offered to provide evidence of my husband’s redundancy. I was more than willing to pay for the remainder of the current month, but requiring an additional full month’s payment under these circumstances felt entirely unreasonable.

I was extremely disappointed to be told that no exception would be made. Given my loyalty as a long-standing customer — despite repeated cancellations, poor organisation, limited facilities, and premium pricing — the complete lack of compassion or flexibility was both upsetting and frustrating.

Overall, I do not feel Water Babies offers value for money, nor do they appear to prioritise customer care when families are facing genuine difficulties. I would strongly advise others to carefully consider alternative swim schools before committing.

Excellent teaching and friendly environment. Our child has gone from 4 months old and is now nearly 3. He has an amazing water confidence, growing understanding of safety and total love for swimming!

We’ve had such a great experience with Water Babies and would highly recommend it. The classes are fun, well organised and have really helped build my baby’s confidence in the water.

Our instructor has been amazing, she’s so friendly, patient and encouraging, creating such a welcoming atmosphere for both babies and parents. It’s become one of our favourite activities each week and such a lovely bonding experience.

Ronan loves his swimming classes, he has became so confident in the water in such a short time thanks to Mairi. She has been amazing and such a lovely person. The skills he has learned so far are great.

Great customer service, lovely and experienced instructors.

Enjoyed my Saturday lessons in Stevenage with our instructor Anna (Hannah) she’s the best in the team so far. Welcoming and I’m comfortable with babies around her. To the admin of water babies in Hertfordshire branch you’re all the best in the game. You’ve got good listening ears, welcoming and accommodating and good communication skills. No regrets so far since joining water babies. My baby who started in march is enjoying the swimming lessons.

Bella is an amazing instructor, she instantly puts my little one at ease and encourages her to have so much fun in the water. Since starting only a few months ago she has really improved in the water and with her confidence. She is even holding her breathe and closing her eyes when under water. She loves her swimming lessons.

Lilly being safe and Nanny also. Lilly loves the variety of interactions

Great lessons 👍

Very pricey but worth every penny!
Seeing my baby flourish as each week goes by is so beautiful. He is so happy in the water and now understands that if I say his name followed by 'are you ready, go', that water will be go on his face, and so he closes his eyes. Its so magical what he's learning. Swimming is an essential skill and I have peace of mind that eventually he will be a confident swimmer that will keep himself safe (e.g. to hold on to the rail if he falls in).

Lovely class - Alex is a great instructor (Peckham Cherry trees)- would highly recommend for babies

It’s the highlight of our week! My little girl loves Water Babies so much and has been going since she was 9 months old!

Lovely, engaging sessions with staff who are very good at what they do!
They’ve given all of us, baby and parents, confidence in the water.

My baby loves it we have just booked on for more. It's a grate way to learn water safety and fun !

My son is having such a lovely time and is learning and building confidence.

I would 💯 recommend

We have loved our time at water babies learning new swimming skills that have really helped development! Every lesson with cat has been so much fun and she really cares about all her water babies !

Great location and our swimming teacher is friendly and engaging. We started lessons at 8 weeks old and would highly recommend.