Excellent service from the beginning through to assistance after delivery of the pump I ordered. Made initial enquiry about the pump I intended to order. The staff member could not have been more help... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had an issue with one of the pumps i bought, ran some tests with the help of support and customer servuce, and once issue was found to be but fault, a new unit was sent out. All sorted within a few da... もっと見る
I reached out to Waterpump.co.uk with a question or two about one of their products before I ordered it. Waterpump.co.uk came back to me by email really quickly and with an answer to my question, al... もっと見る
I sent texts about the problem I had with a pump from the waterpump.co.uk website expecting an as usual response of 48 hours or more or never which you get from many organisations. But no instead I ha... もっと見る
企業情報
当該企業による記述
✅ Your water pump expert ✅ Water pump deals ✅ Satisfaction guaranteed ✅ Order before 5pm, 48 hours delivery ✅ Free shipping
連絡先
314 Midsummer Boulevard, MK9 2UB, Milton Keynes, 英国
- 033 0808 0159
- customercare@waterpump.co.uk
- waterpump.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had taken there advice on what water…
I had taken there advice on what water pump to order and it arrived within 48 hours. One part of the pump had been damaged in transport.. Waterpump got a replacement to me again within 48 hours. There customer service and despatch is 5*
Fantastic customer service
Shipping was quick and fantastic customer service, I had a query which was responded to and dealt with immediately. Couldn't ask for more
Tallas E-Booster Pump 850 - Partially Seized Rotor
I had a problem with the starting of my Tallas E-Booster Pump 850. This was the first time in use for the season.
I sent an email as I couldn't select submit on the online form. I also called and I was very pleased that I could speak to someone quite quickly, i.e. without queuing.
Customer Services made some suggestions and emailed me a picture to assist. I tried this and it worked, pump now up and running for the new season.
Many thanks to Patrick in Customer Services for a prompt and knowledgeable response.
No quibble warranty issue.
No quibble warranty issue.
Sent out a new pump straight away; no problem.
Under that basis I would definitely recommend to anyone to have the confidence of purchasing from this company.
Thank-you once again guys.
Very helpful!
Great service
Great service, called to get some advice first and must say they were super helpful.
Highly recommended - 5⭐️
Highly recommended—great price (the cheapest I could find online), speedy delivery, and excellent communication. My pump arrived missing a 3-pin plug adapter, but the customer care from Wessell was fantastic, and the part was with me within days.
5⭐ all round. Thank you!
Customer pump failed
Customer pump failed which was fitted 8 Years ago and they promptly help me find the correct pump for that application my customer need for it. Very good customer service and fast delivery.
Excellent customer services and fast delivery
Rapid delivery, excellent customer services, well informed on products. Great work. Recommended.
Great customer service
I always judge a company by post sales customer service. There was an issue with the product I ordered. The problem was resolved within an hour of contacting Waterpumps and a replacement item was received shortly thereafter. 5* response.
My pump was broken they fixed it for free!!
One of my colleagues snapped off the pressure sensor - I contacted them for a replacement, and they sent me one out free of charge, even though the pump was two years old Excellent service!!
Good and easy fixing, excellent performance
Easy to buy the motor good customer service
Telephone advice very good whilst…
Telephone advice very good whilst ordering pump. Delivery on time.
Successful installation today.
Product was brilliant but details about ability slightly off target The customer service and updates were…
The customer service and updates were brilliant, the delivery and service excellent. The only problem I have is the pump itself just doesn’t do what it said on the tin basically, it’s not powerful enough for 1 sprinkler let alone 2, so now I am out of pocket but you live and learn and maybe I should have got the next size up.
Great customer service
I think the one thing that tells you how good a company is, is their customer service. If it goes wrong, how did they deal with it?
Well, this company get 5 stars. I purchased 2 pumps recently, one was damaged in the box when I opened it.
I sent an email about issue to them. It was replied to promptly. A replacement pump was sent out after I had sent a couple of pictures of the damage. The replacement came the next day.
I don't think you can ask for much more than that.
I purchased an irrigation pump from…
I purchased an irrigation pump from them less than a year ago and now it’s developed a fault - I think with the flow switch. I emailed four days ago to claim a repair or replacement but still waiting for a reply.

Waterpump.co.uk からの回答
Very responsive service - thank you
Really appreciated the quick response when we needed a pump sending quickly.
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