Watsons Pantry レビュー 

152
TrustScore 5段階評価の3.5

3.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

We have had the same person knock on our door 3 times today. They employ high pressure door to door selling tactics. I do not like this approach. It’s 2026. Trying to get me to sign up on the spot via... もっと見る

5つ星のうち5の評価

Helpful sales team and a big shout out to Ines Westwood who was really professional and went through the whole process with us. Haven't had our first order yet but the app looks really simple to use... もっと見る

5つ星のうち1の評価

Extremely pushy sales people. Was practicly forced to scan the QR code at the door, to buy a carton of 6 eggs and a thing of milk and didnt let us do it later and then pressured us to take a photo as... もっと見る

5つ星のうち4の評価

Helpful sales guy on door. Clear understood his product and was non pushy. Delivery in good time on doorstep before 7am as promised. Very Reasonable prices. Website and ordering. Range limited and bas... もっと見る

企業情報

  1. 牛乳配達業
  2. 乳製品店

Watsons Pantry について

当該企業による記述

Watsons Pantry is here to power your morning cuppas, to make lunchbox-packing a little easier, and family breakfasts that bit smoother.

When you shop with us, you’ll enjoy BIG savings on all the basics your family loves for breakfast and beyond. You can count on us to keep your fridge stocked with fresh essentials in-between those big weekly shops.

We go the extra mile (literally!) to make sure your family gets exactly what they need, right on time. Our amazing value service lets you set up regular orders at a frequency that suits you, with delivery that’s always free.

VISIT OUR WEBSITE


連絡先

3.4

まあまあ

TrustScore 5段階評価の3.5

152件のレビュー

5つ星
4つ星
3つ星
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1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 95%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.4

すべてのレビュー

(152)

過去12か月のレビュー数: 73

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5つ星のうち1の評価

All went wrong from the get go

I had high hopes but upon first delivery they missed out my milk, which was the main thing I wanted to use their services for. The process to report it was a headache in itself, they refunded me but then offered to send a free sample so I could taste it. Sounded fair enough and I still want a milk (and other bits) subscription so was looking forward to them rectifying the mistake but on the day they just sent an email they were unable to send it. ABSOLUTE JOKE OF A COMPANY. I will be going back to my local farm even though more expensive, I may actually get what I ordered.

2026年4月29日
自発的なレビュー
Watsons Pantry ロゴ

Watsons Pantry からの回答

Hi Paulina,

We sincerely apologise for the disappointing experience you had with your first delivery.

Unfortunately, due to availability issues at the depot, your milk was missed from the order.

While a refund was processed automatically, we understand this did not resolve the inconvenience caused.

We also regret that the free sample we offered could not be sent as planned. This matter has been escalated to the relevant team to ensure such issues are properly addressed and prevented from happening again.

We truly value your feedback and are committed to improving our service.

Best regards,
Nauman

5つ星のうち4の評価

You can tell how good a company is when…

You can tell how good a company is when they act accordingly to rectify mistakes. The driver delivered my order to the wrong address, I highlighted the issue and the customer service team via messenger and email were on it and sorted the issue. I got my order albeit 2 days late and an apology voucher and email. So all good. After the initial teething problems Watsons Pantry came good hence the 4 stars.

2026年4月18日
自発的なレビュー
5つ星のうち5の評価

Fresh milk & eggs delivered to the doorstep

I’ve been using Watsons Pantry for about 3 months and I love having fresh milk and eggs delivered to my door. I never run out of milk any more! Good quality products too. Always arrives on the correct day and they even brought the delivery forward to Good Friday so I wouldn’t miss out on my Easter Monday delivery. Would highly recommend!

2026年4月3日
自発的なレビュー
5つ星のうち1の評価

Milk and more under a different guise

Milk and more under a different guise. Watsons Pantry is without doubt a complete scam. A company that does not deliver on its promise. So pleased i found out sooner rather than later and only got scammed for a relatively small sum of money. Does not answer messages on socials. Beware !

2026年3月24日
自発的なレビュー
Watsons Pantry ロゴ

Watsons Pantry からの回答

Hi Sebastian,

Thank you for taking time to review our services.

We are sorry to hear about your experience with Watson's Pantry. As we already addressed your issue via our social channels, we hope everything has now been sorted out to your satisfaction.

We value your trust and take such concerns seriously. Please rest assured that we are continuously working to improve our service and communication so that similar issues do not occur again.

Your feedback helps us identify areas where we can do better.

If you have any further concerns or require additional assistance, please don’t hesitate to reach out to us directly.

Kind Regards:

Zaeem Zahid

5つ星のうち4の評価

Smooth drinks/service

Professional, true to their word with the delivery of service. Juices are very tasty to the last drop. Would love for your company to restart distribution of bottled juice.

2026年3月21日
自発的なレビュー
5つ星のうち5の評価

Fantastic service!!!

Fantastic service! I can’t believe the prices, everything is so affordable, and it’s all delivered for free. I couldn’t recommend this enough, it’s saved me so much time in the mornings and the product quality is great too. The milkman is fantastic as well. Super happy with everything!

2026年3月11日
自発的なレビュー
5つ星のうち1の評価

Milk&More under a different Name.

Because they do not reply to emails to the customer service email address they provide. I thought I would leave a review here based on my first order. This is the email I sent- so you can see my problem. I will not be ordering from them again.

I was shocked to be given OATLY as a substitute this morning on my first order - rather than the fresh OATO milk I had ordered.
It kind of defeats the point in ordering this, I was told it was family run when I signed up at the door, but the transaction has also come out as Milk&More.
The Milk itself is not Watsons Pantry but Freshway?
I did not agree to substitutions and if I wanted OATLY milk I can just buy it in bulk, After all its long life milk.

2026年2月23日
自発的なレビュー
Watsons Pantry ロゴ

Watsons Pantry からの回答

Hi,

Thank you for taking the time to share your experience with us.

We sincerely apologize for the disappointment caused with your first order.

We tried to call you earlier to further discuss this issue but unfortunately, we could not get through. Our system automatically generates a substitute item when the desired product is unavailable, to ensure customers are not left without anything.

However, we completely understand this was not what you wanted, and we take your comments very seriously. We have passed your feedback to the relevant department to ensure this does not happen again.

In addition, we have updated our website so you can change your settings to opt out of receiving substitute items in the future. We have also responded to your email and please check the details in our reply.

We appreciate you highlighting these issues, and we're committed to improving our processes to prevent such errors in the future.

Should you require any further assistance, please do not hesitate to get back in contact with us!

Best Regards,
M.Ali

5つ星のうち5の評価

Fabulous service

Fantastic service, always delivered for when I get up. Payments are easy and only one substitution since I started with them and that was because of the snow and they gave me an extra loaf of bread for the inconvenience. Would recommend to anyone 👌🏻

2026年1月19日
自発的なレビュー
5つ星のうち5の評価

Such a great service

Such a great service. The team cannot do enough to help when querying orders and the drivers are so friendly. The app makes it so easy to keep track of my orders and there is always fantastic communication if delivery days need to change for bank holidays.

2026年1月15日
自発的なレビュー

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