Had a problem with the Atom - the tech team were first class. It could be fixed with a service so booked one on line.The first offer of a service date wasn’t great but they soon rectified that. T... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The item was delivered when requested and was very easy to setup and get up and running. The kit included in the purchase was all of great quality and the fan was a more than welcome addition. Great... もっと見る
I've had the Wattbike Trainer 3 years so decided a service was advisable. The company, based in Whitehaven Cumbria sorted out a time to come. The engineer (John) was brilliant and went far above... もっと見る
企業が回答しました
Lacklustre customer support. Have been in contact with WattBike support several times over a dead motherboard on my Wattbike Atom. Always get an AI-generated response that does nothing for me. When I... もっと見る
企業情報
Wattbike について
当該企業による記述
Welcome to the official Trustpilot profile for Wattbike.
Thank you for sharing your reviews with us. We carefully read your feedback and aim to respond to all negative reviews to assist with your issues within 48 hours.
Check out our Website
Contact our Customer Services
OUR BIKE RANGE
連絡先
Unit 13, Nottingham South & Wilford Industrial Estate, NG11 7EP, Nottingham, 英国
- info@wattbike.com
- wattbike.com
4.5
優良
2564件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great bike
Whilst I have had a couple of issues with the bike the team at Wattbike have persevered with me and I now have a bike that works great again. The Proton is a really lovely bit of kit and I would thoroughly recommend the product to anyone..
2026年4月17日
自発的なレビュー
Dreadful service
I paid for a service which cost £299 because I live in North Wales. Communication was non-existent regarding a date for the service. When I contacted you to find out what was happening I had an extremely terse email in response. The guy eventually came and left my bike with all the setting altered & he made no attempt to put them back to suit my age and weight & the original fault was not fixed.
2026年3月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Top service from Edward today sorting…
Top service from Edward today sorting out my workhorse of a Wattbike, it’s like new again.
2026年4月16日
自発的なレビュー
Wattbike からの回答
Hi Chris ,
We're happy to hear that the service revitalized your Wattbike! It is great to know you feel it's like new again. Thanks for your positive feedback.
Happy Cycling!
Team Wattbike
Prompt efficient service to my…
Prompt efficient service to my Wattbike. The clamp that had failed was replaced and all is like new.
2026年3月19日
Wattbike からの回答
Hi Jeff,
We're happy to hear that the Wattbike clamp replacement went smoothly! We appreciate your positive feedback regarding our prompt and efficient service.
Happy Cycling!
Team Wattbike
Efficient service
Just had a very efficient service on my Atom2 c/o Edward. Like new now
2026年4月16日
自発的なレビュー
Wattbike からの回答
Hi Nick,
We're happy to hear that you received efficient service, and your Atom is like new. Thank you for your positive feedback; we appreciate it.
Happy Cycling!
Team Wattbike
Wattbike からの回答
Hi Mike,
We're happy to hear that our service was efficient and effective for you. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Excellent service. Highly recommend.
Had my wattbike serviced by a very polite, knowledgeable young man. Fast, efficient, thorough. Great customer service by email before the visit. Definitely recommend.
2026年3月13日
Wattbike からの回答
Hi Gill,
We're happy to hear that you had a positive experience with our service. We appreciate your kind words regarding the technician's expertise and efficiency. Thank you for recommending us!
Happy Cycling!
Team Wattbike
Too long to diagnose but super service
Took weeks for support to diagnose and suggest an engineer but the service itself was a dream. Bruce did a fantastic job and, like my FTP, the Atom is now back to its former self!
2026年3月13日
Wattbike からの回答
Hi Mr A,
We're happy to hear that the service met your expectations! We appreciate your patience during the diagnosis and are so glad the engineer was able to restore your Atom. Thanks for the feedback.
Happy Cycling!
Team Wattbike
Wattbike からの回答
Hi Adam,
We are happy to hear that you found our service attentive and professional. Thank you for your positive feedback; we appreciate it.
Happy Cycling!
Team Wattbike
fantastic product and fantastic support
Had my Wattbike Atom since 2020 and it's the best bit of fitness kit I've ever bought. Really helps my fitness and I am better all round than ever despite the advancing years. Great to keep the activity up during winter as I get softer and less fond of wind and rain! What I had not realised up to know was the fantastic support the Wattbike team provide. I've just had major surgery and asked for a bit of advice on rehab with the Wattbike and the response I had was really detailed and comprehensive giving me lots of information on how to approach my return when I am able to. I look forward to getting back on the bike soon and building my fitness Well done Louise and Wattbike team
2026年4月14日
自発的なレビュー
Wattbike からの回答
Hi Patrick,
We're happy to hear that your Wattbike Atom has been such a valuable part of your fitness journey since 2020! It's great to know our team could provide helpful support and advice for your rehab. We wish you a speedy recovery and look forward to you getting back on your bike soon. Thank you for your positive feedback.
Happy Cycling!
Team Wattbike
Into it's 8th year and my Atom spins on!
I've had my Wattbike Atom for almost 8 years now and just had it serviced for the second time. It had developed a couple of problems which I was worried could spell the end of its life but the engineer sorted them out as part of the service and it's as good as new again. Very happy 🙂
2026年4月10日
自発的なレビュー
Wattbike からの回答
Hi Mick,
We're happy to hear that the service resolved the issues with your Wattbike Atom! It's great to know our engineer was able to get it working like new again. Thank you for your positive feedback and for being a loyal customer for eight years.
Happy Cycling!
Team Wattbike
Arrived quickly and price.was.great.
2026年3月16日
Wattbike からの回答
Hi Nigel,
We're happy you received your order quickly and found our price agreeable. Thanks for your feedback!
Happy Cycling!
Team Wattbike
Great service
I’m very happy with the service that was provided and all sorts of other valuable information
2026年3月16日
Wattbike からの回答
Hi Lynda
We're happy to hear that you're pleased with the service you received and the helpful information provided. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Bike as good as new!
Easy to book, good communication and successful service, bike is as good as new now!
2026年3月13日
Wattbike からの回答
Hi Toby
We're happy to hear that the booking process was easy, the communication was good, and the service was successful. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Sticker/decals delivered well
2026年3月6日
Wattbike からの回答
Hi
We're glad the stickers arrived well. Thank you for your positive feedback; we appreciate you taking the time to share.
Happy Cycling!
Team Wattbike
Excellent service from engineer
Excellent service from engineer - would be 5 stars other than the parts took a long time to be delivered and sorting out a date for repair wasn't simple.
2026年3月13日
Wattbike からの回答
Hi Philip
We appreciate your feedback and are happy the engineer provided excellent service. We're sorry the parts delivery and scheduling were difficult and we'll review our processes.
Happy Cycling!
Team Wattbike
Wattbike Atom Service
Wattbike Atom Service - easy to book and schedule. Edward arrived on time, friendly and quick & efficient work carried out. Wattbike smooth and super quiet again
2026年4月9日
自発的なレビュー
Wattbike からの回答
Hi! We're happy to hear that booking and scheduling were easy. We're also glad the service was quick and efficient. Thanks for your positive feedback!
Happy Cycling!
Team Wattbike
Service is good , but…..
Recently had my watt bike serviced… quick efficient, and the bike is running really well again now.. the only thing is we have two bikes and no reduction in service costs for doing two at same premises… the pricing states part of cost is call out - if u are already here, surely the 2nd bike should cost less? Service guy was great… not his fault
2026年3月12日
Wattbike からの回答
Hi Lesley
We're happy to hear that your watt bike is running well again after the service. We appreciate your feedback regarding the pricing structure for servicing multiple bikes. We'll review this to see how we can improve our service provision for customers like you in the future.
Happy Cycling!
Team Wattbike
Edward was excellent
Edward was excellent. Clear breakdown of what the status was internally replaced a couple of parts. Really recommend as it makes a big difference to the end user.
2026年4月9日
自発的なレビュー
Wattbike からの回答
Hi Michael
We're happy to hear that the service experience was excellent and that the clear explanation and parts replacement made a real difference for you. Thank you for your recommendation!
Happy Cycling!
Team Wattbike
First service
It was easy to organise the first service of my 1st gen Atom (although I then had to wait a few weeks) after far too long. Thankfully Edward wasn’t fazed by the corrosion and replaced a few parts and it is now running smoothly and quietly again. I won’t wait 6 years before I have it serviced again!
2026年4月8日
自発的なレビュー
Wattbike からの回答
Hi Philip
We're happy to hear that the service on your Atom went smoothly. We appreciate your patience regarding the wait. It's great to know the replaced parts have improved its performance.
Happy Cycling!
Team Wattbike
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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