I purchased a rolled leather waudog lead for my 52 kilo Curly Coat Retriever over 12 years ago. It was the best lead I'd ever had and is just starting to wear out, so I wanted to replace it. I was... もっと見る
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Terrible quality. Bought the big sturdy leash and collar for my puppy Golden Retriever. It broke at the seem within two months. Company responds with ‘warranty only applies to hardware’. With the pric... もっと見る
Jacket is practical and cute and does it's job of keeping my short-haired young rescue (who saw snow for the first time yesterday!) warm. Not 5 stars only because it takes a long long time for me to... もっと見る
Waudog has excellent customer service. Their follow up is like none I’ve ever had before. The quality of their products I have purchased are excellent. Unfortunately I have an active and destructiv... もっと見る
企業情報
連絡先
3524 Silverside Road Suite 35B, 19810-4929, Wilmington, 米国
- +18888143144
- care@waudog.com
- waudog.com
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I love the color and the style but it…
I love the color and the style but it is a bit large. I measured my dog and ordered accordingly, even so the coat is very loose around her waist area. I know she has a large chest and that might be the problem as that measurement counted in picking the size. I will try to adjust by sewing some darts in for her.
Good but could be perfect!
Jacket is practical and cute and does it's job of keeping my short-haired young rescue (who saw snow for the first time yesterday!) warm. Not 5 stars only because it takes a long long time for me to figure out how to hold her and get the zipper to zip. Wish the zipper were larger and easier to navigate with a squiggly pup!
Very good quality
Very good quality. I purchased the small one for my 7 pound dog. The pink color is very solid and bright. I really do like it.
I bought two of the same coats
I bought two of the same coats, size xs and s. Both fit the dogs they were intended for perfectly. My tiny Yorkie males private parts stir clear of wetting the coat. A BIG plus!! The zip front is a whole lot better than Velcro. My only advice is to leave a little more material under zipper so hair doesn’t get caught. Easy to protect from, but might be hindered by an active puppy. I will certainly order more of them. Lightweight, yet very warm. My Yorkies approve….I wish I could post a pic. but see no way to do so. I chose the reversible aqua blue and black. Gorgeous

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Top coustumer Service!
Great company, Fully understanding and always in communication!
Great Service

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Dog Collar
I ordered a dog collar from Waudog and absolutely love it! Soft leather, good quality, and strong enough for my german shepherd. My order took a while to ship but the wait was worth it. Thank you!

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THOROUGHLY Satisfied!!!
I Was not expecting the quality to be as high as they turned out to be! The products arrived quickly considering the times we’re living in. Material, craftsmanship and overall appearance was top quality. Was not like cheap “made in China” products. I will definitely be following this company’s product line as well as referring them to friends and coworkers. All of my dogs and one cat have not had any issues. I showed my vet today and she was very interested in getting some collars from WauDog. I look forward to showing off the collars when I take my dogs to the dog park!
A complete 10 out of 10 stars! You will not be disappointed!

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Poor customer service experience
Waudog or Collarcom inc
It takes at least 3-4 days for a representative to respond with my emails. I tried calling the number (+1 929-999-2138) on their website multiple times but no one is answering the phone. I received the items of (2 lightweight airvest jacket) for dog almost a month of placing it. (from Vegas) Also, another extra from Ukraine. I only ordered from their website. Just confusing. I had to reach out to them for clarifications. I emailed the company after four days of not receiving a tracking number and was told there has been some delays with the shipment. They offered me a 10% discount for future purchase but I'd rather have it apply on my existing order which they did. Here I am again trying to communicate with the company for a request of exchange with one of the items. It was small for my yorkie terrier. It has been 6 days and never received a response from them.
On the other hand, I would rate the the airvest 5 out 5. It is indeed lighweight, colorful, reversible, warm and comfortable for my other dog. He wears an inside fleece sweater and airvest as the outer jacket. It does not have a leash hole so I had to sew a hole in the back. I had to order 1 size up for both of my dogs. I would like to recommend the product. However, it is such a disappointment when it comes the customer service.

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Size doesn't match with size guide
Size doesn't match with size guide - way too small. Poor comminication, had to wait a week for responses.

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The items really good
The items really good, I love it. I recommend you when will you do shopping pay for the delivery express. Really nice collars

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Placed an order for 2 collars on…
Placed an order for 2 collars on September 21st and am still waiting for them to ship.

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Good jacket
Although there was a delay in my package arrival, soon after my low review, I did receive the package and had a good reply from Waudog.com to help me with the return. The jacket is great but the size was just a little tight for my puppy so am still waiting on an update on the delivery of my order.

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I ordered an orange dog collar for…
I ordered an orange dog collar for FALL. A day AFTER I ordered it, then I was told that it would be delayed. I STILL have not received my collar. I'm so annoyed. Hopefully it's a nice collar.
In response to your reply….It arrived over a month later and you know it, so please don’t pretend like it arrived on time as your reply is leading others to believe. Please at least be honest. In addition, the collar was very cheap and flimsy when it did FINALLY arrive!

waudog.com からの回答
It works wonderfully!!
It works wonderfully!!! I will say I was doughtful that it would glow! love the lock on the collar very well made.

waudog.com からの回答
Like the products… but order from chewy
Like the products… but order them from chewy if you want them in a timely
Manor.
I loved my glow collar and leash that I ordered from chewy.
Went to the website and ordered another set, this time harness, collar and leash, all with the metal claps. I’ve received the leash. Allegedly the collar and harness are coming from the UK and the tracking didn’t appear promising.
Maybe once I receive those I’d up the stars. But for $80… no confirmation emails, until after I reached out…. Stick to ordering waudog from chewy.

waudog.com からの回答
I love the collars we got for our dogs…
I love the collars we got for our dogs - they are perfect! ONE thing that could be improved upon ... they came in two separate shippings but I didn't know that? When the first arrived there was no "shipment 1/2" notice so I just had to wait and see if the second one ever arrived. It did and I'm pleased as punch and will absolutely be ordering again!

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My order was placer on the july 29th
My order was placer on the july 29th. O HAVE NO INFORMATION ABOUT IT

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