If I could give zero stars I would. DO NOT BUY FROM HERE. Ordered a Grimms rainbow for my daughter’s 1st birthday - never arrived. Emailed countless times, tried calling (answerphone every time) and t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I am so disapointed and frustrated! I have bought large grim rainbow and another expensive wooden toys from this scamers, it was never dispatched. I am just sorting it with my bank and I hope they wil... もっと見る
I ordered the Grimm’s Pastel Rainbow in a size large, but instead received unbranded colourful blocks. I have emailed both addresses provided on the website and in the review email, but I have not rec... もっと見る
The product arrived in decent condition. I didn’t face any big issues.
企業が回答しました
企業情報
当該企業による記述
From elegant plates and cups to banners, toppers, and full table setups, WayDIY shines by combining creativity, convenience, and aesthetic flair—making hosting fun and stress-free
連絡先
Bellcombe Works, East Brent, TA9 4DB, Somerset, 英国
- +44 752 946 92 63
- Contact@waydiy.com
- waydiy.com
1.4
ひどい
65件のレビュー
ネガティブなレビューの 66％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
So I ordered a Timmy the turtle…
So I ordered a Timmy the turtle jellycat plush toy , it has arrived with no tags nothing , it’s fake, I can’t see my past order on website they didn’t send me any emails confirming my order or anything, Not happy :(
2026年1月21日
自発的なレビュー
Waydiy からの回答
Hi 😊
I saw your review and I’m really sorry about your experience.
Since then, we’ve improved a lot, and I would love to fix this for you (refund or replacement).
If you’re satisfied after that, it would really help us if you update your review 🙏
Avoid - item not delivered and no response
Awful customer service - I ordered an item worth approx £50 over a month ago. When I chased it up as I had no further notification of shipping, the reply was immediate to say the item had been out of stock but was ‘suddenly’ back in stock and if I still wanted it or a refund. I said a refund and have since chased this up twice with no response. So I am £50 out of pocket and my daughter without her birthday gift. Avoid this site at all costs.
2026年1月21日
自発的なレビュー
Waydiy からの回答
Hi 😊
I saw your review and I’m really sorry about your experience.
Since then, we’ve improved a lot, and I would love to fix this for you (refund or replacement).
If you’re satisfied after that, it would really help us if you update your review 🙏
Scam company
Complete scam! Do not order from this company, they send you cheap Chinese counterfeit, I suspect their not even uk based, try to return to process an refund & have gone silent, will have to get my money back from PayPal now, will report to trade & standard, hopefully get the website taken down to stop anyone else getting scammed,
Don’t listen to any positive reviews below they are most probably fake!
2026年1月6日
自発的なレビュー
Waydiy からの回答
Hi 😊
I saw your review and I’m really sorry about your experience.
Since then, we’ve improved a lot, and I would love to fix this for you (refund or replacement).
If you’re satisfied after that, it would really help us if you update your review 🙏
The product arrived in decent…
The product arrived in decent condition. I didn’t face any big issues.
2026年1月7日
自発的なレビュー
Waydiy からの回答
Thank you for your feedback
Waydiy からの回答
Thank you for your feedback
Complete scam
Ordered 2 items, received 1 after 30 days, still not received the second item. Item received looks 100% counterfeit. Customer service emails bounce back, phone switched off. Reported to trading standards. Complete scam!
2025年12月30日
自発的なレビュー
Waydiy からの回答
Hi 😊
I saw your review and I’m really sorry about your experience.
Since then, we’ve improved a lot, and I would love to fix this for you (refund or replacement).
If you’re satisfied after that, it would really help us if you update your review 🙏
Avoid!!!!!
Avoid!!!!!! Made a purchase and asked for a refund as it wasn’t what I thought it was seller went quiet and I haven’t received my refund after 4 weeks. Now trying to get my money back through Klarna and ignore positive comments on here from Mohamed your not convincing anyone. Scam scam scam
2025年12月19日
自発的なレビュー
Waydiy からの回答
Hi 😊
I saw your review and I’m really sorry about your experience.
Since then, we’ve improved a lot, and I would love to fix this for you (refund or replacement).
If you’re satisfied after that, it would really help us if you update your review 🙏
Placed an order and yet to have it…
Placed an order and yet to have it delivered. Have emailed several times with no response. Terrible customer service! Order placed on 2nd December Take money then no response avoid at all cost. Now having to go through my bank to obtain money
2026年1月17日
自発的なレビュー
Waydiy からの回答
Hi 😊
I saw your review and I’m really sorry about your experience.
Since then, we’ve improved a lot, and I would love to fix this for you (refund or replacement).
If you’re satisfied after that, it would really help us if you update your review 🙏
Needed a refund but gone silent do not…
Needed a refund but gone silent do not order
2026年1月12日
自発的なレビュー
Waydiy からの回答
Hi 😊
I saw your review and I’m really sorry about your experience.
Since then, we’ve improved a lot, and I would love to fix this for you (refund or replacement).
If you’re satisfied after that, it would really help us if you update your review 🙏
I should have read the reviews before…
I should have read the reviews before purchasing!!
I should have read the reviews I have been caught out by this website. Purchased a hJelly Cat, no delivery! Company has now gone silent. Lucky that I purchased on my credit card. Please do not use this site.
2025年12月17日
自発的なレビュー
Waydiy からの回答
Hi 😊
I saw your review and I’m really sorry about your experience.
Since then, we’ve improved a lot, and I would love to fix this for you (refund or replacement).
If you’re satisfied after that, it would really help us if you update your review 🙏
I should have read the reviews before purchasing!!!!
I should have read the reviews before purchasing!!! I have been caught out by this website. Purchased a hard to obtain Jelly Cat, no delivery! Company has now gone silent. Lucky that I purchased on my credit card. Please do not use this site. I hope people read these reviews before parting with your money.
2026年1月7日
自発的なレビュー
Waydiy からの回答
We’re sorry for the frustration caused. We were unable to locate any order linked to this review. As a new business, we experienced delivery disruptions during the Christmas period, which affected some orders and response times.
We always offer a full refund to any customer who does not receive their order or is not satisfied. If an order was placed, please contact us directly with the order details so we can resolve this promptly.
Kind regards,
Customer Support Team
This site is a scam DO NOT USE
This site is a scam. Do not use them, we lost money by ordering from them - don’t make the same mistake.
2026年1月1日
自発的なレビュー
Waydiy からの回答
We’re sorry to hear this. We can confirm that this order was fully refunded. As a new business, we experienced delays during the holiday period, and we sincerely apologize for the inconvenience caused.
We always ensure customers are refunded if an order does not meet expectations.
Kind regards,
Customer Support Team
Scam
Scam! Ordered Jellycat which they confirmed would be genuine. Eventually came, no tags or labels . DON’T order from the company
2026年1月3日
自発的なレビュー
Scam
Scam ! Please do not buy from them .They sold counterfeit toy , really upsetting.
2025年12月15日
自発的なレビュー
Waydiy からの回答
We’re sorry to hear this. We can confirm that the order was successfully delivered. Delays during the holiday period unfortunately affected some deliveries, and we understand how frustrating that can be.
We do not sell counterfeit items and take product authenticity very seriously. If there were any concerns, we always encourage customers to contact us directly so we can resolve them properly.
Kind regards,
Customer Support Team
No stars if it were possible
No stars if it were possible!
Unable to contact by phone.
Standard answers be message.
Almost one month to deliver.
Should have read reviews before ordering.
DONT BUY FROM HERE
2025年12月29日
自発的なレビュー
Waydiy からの回答
We’re sorry for the frustration caused. As a new business, we experienced delivery delays during the holiday period, which also impacted response times. We understand this was disappointing and appreciate your feedback as we continue improving our service.
Kind regards,
Customer Support Team
I had a disappointing experience at the Richmond Harbour & Spa London
I had a disappointing experience at the Richmond Harbour Hotel & Spa. London. booked through Trip.com. Upon check-in, I was assigned a room in the basement, right under the reception. The noise from staff above was unbearable, and I couldn't rest at all. When I requested a room change, I was told it was the last one available, which forced me to leave and seek accommodations elsewhere. Despite my attempts for a refund, the hotel was unhelpful and unresponsive. I do not recommend booking here due to their inadequate service and poor handling of issues.
2025年11月19日
自発的なレビュー
Waydiy からの回答
This review appears to be intended for a hotel and spa in London, which is not related to our business or services. We believe this review was posted in error.
We kindly ask the reviewer to verify the company name and contact Trustpilot to correct this.
Kind regards,
Customer Support Team
This company can’t be trusted…
This company can’t be trusted completely…I placed the order on 7/12 and have been waiting for over 3 weeks where I have been pushing and pushing, they just feedback that it is being processed, then few more days they said it has been shipped. Eventually, I still didn’t receive anything and push for updated, then they said they couldn’t find the tracking number nor order status….I still don’t know whether I can claim it back and just want to warn everyone don’t trust this company, ever !!!
2025年12月7日
自発的なレビュー
Waydiy からの回答
We’re sorry for the frustration caused. As a new business, we experienced processing and delivery disruptions during the holiday period, which affected tracking updates for some orders. We always ensure that customers are fully refunded if an order cannot be confirmed or delivered.
We encourage you to contact us directly so we can resolve this promptly.
Kind regards,
Customer Support Team
DO NOT USE
DO NOT USE: Absolute scammers. They are your money then do not send items. When contacted they get abusive. DO NOT USE
2025年12月21日
自発的なレビュー
Waydiy からの回答
We’re sorry to read this. We do not engage in abusive communication and take customer concerns seriously. Any order that is not delivered is fully refunded, and we always aim to resolve issues fairly.
If there is an unresolved matter, we invite the reviewer to contact us directly so we can assist.
Kind regards,
Customer Support Team
Scam website
2025年12月19日
自発的なレビュー
Waydiy からの回答
We’re sorry to hear this. We take all concerns seriously and ensure full refunds for any undelivered orders. If there is an unresolved issue, please contact us directly so we can assist.
Kind regards,
Customer Support Team
Scam do not order from this company
Should be zero stars. Order placed, money taken immediately. No shipping notification, e mails not answered. Contact mobile phone switched off. Generic responses in on line chat. Appalling customer service, now having to raise a dispute with the bank
2025年12月16日
自発的なレビュー
Waydiy からの回答
We’re sorry for the experience described. We can confirm that this order was fully refunded. As a new business, we experienced communication and delivery delays during the holiday period, and we apologize for the inconvenience caused.
Kind regards,
Customer Support Team
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