Orca Call Answering レビュー 

Thankyou for all the help with our business over the past 2 years.

Quick and efficient set up, cost effective and find the multiple call answering great.

We used orca to answer the calls for us when we weren’t in the office. Very effective and a joy to work with.

Very impressed with the team. Onboarding was very smooth! Had a few minor issues on my end, but the folks helped me figure out what I was doing wrong!

Would highly recommend!

From the CRM to the Live Chat Orca has us covered. Got a free trial which which lead to us signing up for the services and the business has benefited since.

The setup process was straightforward, with clear communication and a tailored script that reflects our brand tone. Any small tweaks have been implemented quickly, showing that the team genuinely listen and care about getting things right.

I used orca just for my live chat on the website. They handled all my enquires quickly and it took loads of pressure off me.
Appreciate all the help thank you and would recommend to others!

Worked with Orca on a number or projects and can't fault the team and service received.
Would highly recommend, everyone I have dealt with have been lovely, approachable and very knowledgeable.

Orca are an excellent call answering and live chat partner – responsive, friendly and completely aligned with how we want our customers to be treated. Highly recommended to any business that wants to improve customer experience without increasing in-house headcount.

Mark, Sarah and Dave have worked with myself for around 18 months on a number of projects. My own experience has been nothing but fabulous. The team at orca are professional, and provide a very high quality service at what Is a fantastic pricing. I personally highly recommend.

We've used Orca for the last five plus years, over that period of time the service and quality has gone down.

They now outsource most of their call centre staff to the Philippines and the service is shocking.

When I've tried to work with them to resolve these issues they've ignored emails and then when we have left they've tried to slap us with a termination clause in their contract, which is from a previous company anyway.

In summary, we've had issues with them simply not answering our calls, getting the messages wrong and providing a terrible experience for our customers.

Avoid if possible.