Do not buy Nala products online
I would not normally buy bras online but after hearing ongoing promotions on Mamamia outlining their superior quality & fit & checking reviews online I went ahead and bought a range of products based on their size charts and photo gallery of real bodies.
My measurements covered 2 sizes so I bought products from both sizes. None of the products fit me. I requested a full return & they refused this request asking me to send additional photos & asking me to try tightening straps all of which I did. They could clearly see that the products did not fit me despite me following their sizing charts & suggestions.
I asked for someone to call me regarding this which they refused & asked for my request to be escalated. I had to battle for over a month to get a refund & they still refused to pay for the return postage on products that failed. They finally agreed to cover postage after I have sent it back & have subsequently refused to reimburse me for the poistage I had to pay.
Do not buy from Nala. I will be taking further action regarding this








