My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they ar... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... もっと見る
企業が回答しました
Someone recommended getting these Lick e Lix for a treat for our Persian, now 13. He goes MENTAL for them. In fact he’s taught us to follow him to the drawers we keep them in and he Meows to demand... もっと見る
企業が回答しました
Excellent service. My only comment would be that they could review their packaging, I ordered 8 webbox boxes. They came in 8 very large boxes, but each box could have fitted 2-3 webbox boxes. That... もっと見る
企業が回答しました
企業情報
当該企業による記述
You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.
連絡先
Pets Choice Ltd, Brentwood House, Whitebirk Industrial Estate, Lower Philips Rd, , BB1 5UD, Blackburn, 英国
- info@petschoice.co.uk
- webbox.co.uk
4.6
優良
460件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Easy to order and fast delivery, able to collect from post office as I work and didn't want parcel left out in the rain. My cat loves the Turkey and Cranberry
2026年8月29日
Webbox Pet Food からの回答
Hello,
Thank you very much for sharing your feedback.
As pet owners ourselves, we love hearing how happy our products make your cat.
We are delighted to hear you were pleased with your order and the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Excellent service will definitely use again and value for money
Excellent service and value for money
2026年8月28日
Webbox Pet Food からの回答
Hello Jill,
Thank you very much for taking the time to share your feedback.
As pet owners ourselves, we are delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us!
Best wishes,
Webbox
Liver Yummies Dog Treats
Looked every where for Liver Yummies dog treats could always get them from supermarkets but not any more . Online seems to be the only place, our dog loves them . Very fast delivery excellent service. This is the second time we have bought them one happy pooch 🐶
2026年8月28日
Webbox Pet Food からの回答
Hello Shirley,
Thank you very much for taking the time to share your feedback.
Unfortunately, as much as we would like to have all our products on shelves in store, each retailer decides what they stock on their limited shelf space.
This is why we decided to sell our products to our consumers directly from our website.
As pet owners ourselves, we are delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us!
Best wishes,
Webbox
Webbox Pet Food からの回答
Hello Eileen,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were pleased with your order and the service received.
Thank you so much for choosing to shop with us! 😻
Best wishes,
Webbox
This delivery was the best one we have…
This delivery was the best one we have had, it was delivered quickly and the delivery driver was friendly and helpful and no split and damaged wet meat trays like previous orders, the last one took nearly 3 weeks to arrive after the pick up point refused to except the delivery as the boxes were seriously damaged and split and on another delivery the driver was very rude and unfriendly and he dropped the boxes twice splitting the contents in side which I complained and was told they would be replaced but still have not received these replacements
2026年8月26日
Webbox Pet Food からの回答
Hello,
Thank you very much for your feedback.
We are so pleased to hear you were happy with your delivery, but so sorry to hear of the issue with a previous order.
We can see that we have a replacement logged for you which was sent on the 5th August, so please do contact our Consumer Care team if you did not receive what you were expecting.
Thank you for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
Excellent!Prompt delivery!My cats love…
Excellent!Prompt delivery!My cats love the food!
The cat food,I purchased,is healthy and of excellent quality.
I do recommend the products of the company to my fellow pets owners.
2026年8月21日
Webbox Pet Food からの回答
Hello Louiza,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were pleased with your order and the service received!
Thank you very much for choosing to shop with us. As pet owners ourselves we're so happy to see your lovely comment.
Thank you!
Best wishes,
Webbox
Got a cat? Get these too.
Someone recommended getting these Lick e Lix for a treat for our Persian, now 13.
He goes MENTAL for them. In fact he’s taught us to follow him to the drawers we keep them in and he Meows to demand them. He’s even got me cutting off the ends when he finishes, slit the tube open lengthwise so he can lick every last trace. He purrs loudly in appreciation whilst licking. It’s a great bonding experience.
2026年9月2日
自発的なレビュー
Webbox Pet Food からの回答
Hello Keith,
Thank you very much for sharing your feedback!
We're so pleased to hear we have a new fan!
As cat owners ourselves, we can totally understand how they manage to 'train' us to do exactly what they want! 🐱😻
Thank you to you both!
Best wishes,
Webbox
My dogs and cats love their treats…
My dogs and cats love their treats especially the chews from Webbox pet food. Good quality, great value.
2026年5月15日
Webbox Pet Food からの回答
Hello Nadine,
Thank you so much for sharing your feedback.
We are so pleased to hear you, and your dogs and cats, were happy with your order.
Thank you for choosing to shop with us, it's very much appreciated.
Best wishes,
Webbox
Excellent quality and fantastic service…
Excellent quality and fantastic service thank you so much
2026年8月20日
Webbox Pet Food からの回答
Hello Pauline,
Thank you very much for sharing your feedback and your lovely comment.
We are delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Order came quickly and securely…
Order came quickly and securely Packaged, my cats lick-e-lix, yum yums and free bonus bag of lick-e-pops were recieved with enthusiasm and lots of purrs though the lick-e-pops weren't at all licked but rather devoured, will definitely be ordering my cats treats from the webbox website from now on in bulk.
2026年8月20日
Webbox Pet Food からの回答
Hello Clair,
Thank you very much for sharing your feedback.
We are delighted to hear you were pleased with your order and the service received and even more pleased to hear that we have new fans! 🐱
Thank you for choosing to shop with us and being valued customers 😻
Best wishes,
Webbox
The cats have loved this food and our…
The cats have loved this food and our young cat is loving it the most
2026年8月20日
Webbox Pet Food からの回答
Hello,
Thank you very much for sharing your feedback.
We are delighted to hear you were pleased with your order and the service received. We're so happy to hear your cats are enjoying the food! 😻😻
Thank you for choosing to shop with us.
Best wishes,
Webbox
Delivery issues 3 times now
**EDITED** Due to the reply from Webbox I have edited from a 3* to a 5*. Thank you! My cats love the tinned mousse but I seem to have more and more issues with stores nor having it in stock. When that's the case, I resort to ordering online. The order process is easy enough but it's the delivery. This is the third time a Webbox order has been delivered to the wrong address and I've had to chase around in order to locate it. £71+ is not something I wish to lose! I wouldn't mind but the delivery address was abundantly clear on the package and we have a white wall plack outside that clearly displays our house number. Webbox itself gets a 5* from me but, as I'm reviewing the whole process and having the issues with delivery, that's why I've only given a 3*
2026年8月25日
Webbox Pet Food からの回答
Hello Rachel,
Thank you for taking the time to share your feedback.
We are delighted to hear that your cats enjoy our food and appreciate your support of our brand.
While we would love to see our products stocked in every retailer, shelf space is often limited, and retailers ultimately decide which products they carry. To ensure our customers can continue to purchase our full range, we make our products available through our website.
I am very sorry to learn about the repeated delivery issues you have experienced. This is not the level of service we expect from DPD, and I completely understand how frustrating and inconvenient this must have been for you. Please accept our sincere apologies for the inconvenience caused.
Should you experience any further delivery issues, please contact our Consumer Care team straight away. We will be happy to investigate the matter and raise a formal complaint with DPD on your behalf to ensure the issue is addressed.
We appreciate you bringing this matter to our attention and would like to thank you for choosing to shop with us.
Best wishes,
Webbox
Webbox Pet Food からの回答
Hello,
Thank you very much for taking the time to share your feedback. We are delighted to hear you were happy with the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Webbox Pet Food からの回答
Hello Paula,
Thank you very much for sharing your feedback.
We are so pleased to hear your dog is a fan! 🐶
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
We ordered Webbox Lick e Lix
We ordered Webbox Lick e Lix, both direct from Webbox and from Amazon. The websites were easy, the prices good and delivery excellent. We have just ordered more Lick e Lix AND cat sticks
2026年8月22日
Webbox Pet Food からの回答
Hello Paul,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were pleased with the order process and the service received.
Thank you so much for choosing to shop with us and for being a valued customer. 😻
Thank you!
Best wishes,
Webbox
Plenty of choices pets
Plenty of choices for our beloved pet.
Easy to use website
Delivery was quick and communication good
2026年8月18日
Webbox Pet Food からの回答
Hello,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were happy with our product offering, the order process and the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Webbox For Ever.
Easy to order, and very good prices and quick delivery. My cats have eaten all that l have purchased. 10/10.
2026年8月22日
Webbox Pet Food からの回答
Hello Paul,
Thank you very much for taking the time to share your feedback.
We're so pleased to hear you were happy with the order process, the pricing and the service received.
We're delighted to have such fans! 😻
Thank you for choosing to shop with us.
Best wishes,
Webbox
The best dog treats and good value for money.
Excellent products. The chicken fillets and chicken chips are his absolute favourites. Arrived quickly. One very happy dog!
2026年8月23日
Webbox Pet Food からの回答
Hello Joanne,
Thank you very much for taking the time to share your feedback.
We're so happy to hear your dog is such a fan! 🐶
Thank you for your lovely comments in respect of our products, pricing, and the service received.
Thank you for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
I decided to go on-line for Webbox…
I decided to go on-line for Webbox Chubs as I was unable to find them easily in the shops. Usual shop not had any for weeks. Unfortunately on-line was not much better. The only chub available was chicken and Turkey all the other flavours were out of stock. No wonder hard finding them in the shops. Apart from that excellent delivery time and all ok.
2026年8月21日
Webbox Pet Food からの回答
Hello Susan,
Thank you very much for your feedback.
We're sorry to hear that you have been unable to find the chub rolls easily.
We have asked the question, and have heard from our production team that we have more stock in various flavours becoming available again in the next week or so.
If you require more specific details, please do contact our Consumer Care team.
We're pleased to hear you were happy with the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
It was quick and easy to order but DHL…
It was quick and easy to order but DHL delivery company left the box not under the caravan. The box was soaked!
2026年8月15日
Webbox Pet Food からの回答
Hello Anthony,
Thank you very much for sharing your feedback.
We're delighted to hear you were pleased with the order process, but so sorry to hear there was an issue with your delivery.
Rest assured, we share all feedback, so your comment in respect of DHL will be provided to our team.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。