webpays レビュー 28

The lying continues. I was approached by these scammers asking me not to call them "Thieves" or "Scammers" and to confirm the balance that they owe me which I did still reducing it a lot after everything they stole and they came back to me with this (as you can see they are still charging monthly fee of $350 10 months after I closed my account (another violation of the agreement). Another evidence how they stole all my money (five digit number) and only want to pay me $550:
"Dear Merchant

Greetings of the Day !

We are writing this mail to inform you that we do not have access to the account, as it has already been closed. Please note that once an account is closed, the acquirer manages and holds all settlements. The current settlement amount shared is based on the latest update received from the acquirer.
Step by step calculations
Order Amount 1011.68 USD
Monthly fee feb 2026 - 350 USD
Wire fee - 100 USD
Withdrawal fee (2%) - 11.2336 USD
Final amount which you will received 550 USD

Please confirm the calculations shared and also provide a detailed invoice from your end. This will help ensure accuracy and maintain transparency before we proceed with the next steps.

Once we receive the required confirmation and supporting documents, we will forward them to the acquirer for further processing."

Their core is not the UI UX , i find the look and feel ordinary

Edit web Pay have finally got back to me and processed all my documentation and are ready to go live, they are blackmailing me to remove my review in so many words otherwise they will not let me proceed with my account even though I have paid them the thousands fees,
We have paid the initial fund required to set up, $2400 set up fee.
I personally believe our problem arises from out agent that they have given us he refuses to communicate with us .

We thought we had been processed with out payment system which we received no help in integration, we started using the we pay on Woo, we had £5000 or orders with through with out payment no monies was collected we are out-of-pocket our agent refused to help us no communication ,no help ..nothing , they only do it by WhatsApp. Nothing else is answered keep away from this company.

ITS SCAMER COMPANY THEY JUST SACM AND EAT USDT and neither give you a serivce nor a response .shit company

5 starts all reviews are fake, beware this company, my brother and sister don't spend your money this company

WebPays scammed me out of $500 over 5 months ago. Since then, I’ve received absolutely no response. No service, no refund, no explanation — just complete silence.

After I told them I didn’t trust them due to their poor reputation, they suddenly posted dozens of fake 5-star reviews within a single day to cover their tracks. Classic scam tactic.

They only accept crypto payments, which should have been the first red flag. No protection, no chargebacks, just theft. Avoid WebPays — it’s a fraudulent operation hiding behind crypto to scam clients.

March 10th

Still same reply:
"As soon as i will receive any new update . I will inform you."

This is a FRAUDULENT company preying on desperate applicants who are seeking an approval in a high-risk industry.

All 5 Star reviews are AI generated with similar pattern on reviewing. True reviews are the 1 star reviews of individuals who have been taken advantage off.

This is the terms that I've have been given for my gambling business:

Card Networks: Mastercard & Visa
Geographical Coverage: Worldwide (excluding Turkey, China, and Russia)
Merchant Discount Rate (MDR): 7%
Settlement Frequency: Weekly
Onboarding Fee: 600 (Deducted from processing )
Setup Fee: 1000 (Prepaid)
Min Settlement: 10000 USD
Monthly Fee: 350 USD (Waived if monthly volume reaches 100K USD)
Descriptor: Generic / Shared, with the option to switch to a dedicated descriptor in the future
Holdback: 10% for 180 days
Settlement Fee: 2%

The fees are extremely high to make it approval seem legit because you are in a high-risk industry. However, the upfront cost of $1000 before getting API docs and login credentials is a red flag. Minimal payout of $10K is also a red flag.

If the SCAM ARTISTS do not disappear after your initial $1000 payment, they will certainly disable your payment gateway after processing close too (but not over) $10K due to "technical issues" and will not settle anything under $10K as per agreement.

Be smart and be vigilant. Don't let your emotions overpower your intelligence. Good luck.

Don't go. I do confirm very strange and weird. They harass you... Giving even fake proposal with stupid rates... Fake Amelia. Fake photo. Fake LinkedIn. Ask for thousands of dollars upfront... Behavior a real partner would never do. It's a scam.

BIG THIEF AND SCAM!!!!!

I paid $1000 for their service and it never worked, they don't want to refund me. Never go through them. Don't be fooled by their beautiful promise! SCAM SCAM SCAM
They respond very quickly before making payment and then more news !!!! They make you go around in circles and in the end you lose money that's all

SCAM !!!!!!

Took money and when asked for a refund customer service was so so rude..I then asked for help to retrieve who took the money and they blocked me..emails to prove that they was so rude

I went to the homepage first to look for a Acquirer who supports High Risk Merchant. on the first looks they do.
Filled the formular. Then it started...
I got a message from a number from the netherlands (no glossar on their side)
He replied Hi, didn´t told me where he was, just assuming I know it from the whatsapp picture.
Asked about the business, wanted a Business Questionare - so far allright.
Then he wanted also the 3 Month processing history. That is also common, otherwise you need to have a business plan.
Now is the moment you get a contract, rates, sign up at a page and do the KYB /KYC compliance.
BUT that person wanted to have all the documents even before. He wrote:

"Hey, Its under review, the approval team is working on it , I'll let you know once I got nay update for them
I'm gonna meet the acquirers today , hopefully I'll get the rates.
Please share the UBO documents"

And that started me thinking. UBO (Ultimate Business owners) was filled out in the questionaire.

The after half a day I asked him where are we and he responded:

1. Company Registration Papers
2. ID proof (passport/driving license)
3. Add Proof (utility bills)
4. Processing History
5. Latest Bank Statement
6. Domain Ownership Proof
7. Business Questionnaire (Attached)
8. Incumbency certificate
9. MOA/AOA
I need these
you have shared BQ and PH
please share what you have

That was the moment I knew it is 100% SCAM
I was not willing to continue and he pursued even more:

"Well, We are only dealing with high risk merchants, but to get rates it takes some time as I said I'm gonna meet them today. Also we do not have fixed rates for everyone Ben so please be patient and be assured that you files has been approved , I'm just waiting for the rates.
an yes ,as I said It's approved ,just waiting for the rates and those docs were needed so that I can negotiate with them"

I told him that I have another Acquirer who approved me and gave me rates already and he asked whats the percentage is like and -

"Let me tell you one thing , we only charge on successful transaction
And we handle the charge backs upto 5%"

- continued. so don´t do it.

I can say in payment industry a time bound support and detailed account statement for reconciliation is must, I cannot ask more than this.

Here is my experience with this company:
1. I have paid 600$ for installation in January and got my gateway working only in April!! So i waited 3 months!!
2. The gateway worked only 5 days!! Then they didnt even bother to say its not working anymore
3. I got few orders 2300$ worth and when i wanted to withdraw them, they said the minimum ammount is 5000$. But how can i gain 5000$ if the gateway is not working))

Now its July, i still havent get my money and WebPays saying they are "going legal after acquirer" (and they bother to reply once in 10 days).

I dont know if i ever will get my money back... So my advice - dont use this company!

Its 16 august! I still have received my funds.. All i keep getting is their auto email:
Dear Merchant

Greetings of the Day !

We are writing this mail to inform you that we are currently in the
process of coordinating with the acquirer regarding the final
settlement.

Please be assured that we will promptly update you as soon as we
receive any information from the acquirer.

Thank you for your understanding and cooperation

Very bad experience, they don't know how to communicate and I don't recommend. I have paid $500 then I changed my mind, because I have found out that they are not self company as they have no control and they steal it without refund, they focus on money rather on good services.

NON-STOP SPAM EMAILS. PLEASE STAY AWAY Scammers.

SCAM , HE WANT 650 $ with any service , SCAM SCAM

I was searching for a payment solution provider for a while that can provide services for my irregulated casino business, then all of a sudden one day found webpays while web surfing. Currently, now I am working with webpays and am pretty satisfied with the services offered by the webpays team. Thanks

1. two weeks before response - and then only on skype
2. noone to speak to
3. demand pre-paid registration fee
4. want an account management fee of $350 per month
5. calling me "buddy" - we have never met or been introduced. Dont know the person - or have a name of the person.
6. everything is a big dubious