We Buy Any Car® USA - Burnsville, MN レビュー 

We Buy Any Car® USA - Burnsville, MN からの回答

2026年4月1日

Hi Essence,

Selling a car for the first time can feel daunting, so we're glad Quintin made it seamless and explained everything clearly. A fair price with a clear process is exactly what we aim for. Thank you for the recommendation!

Warmest regards,

Jeremy, on behalf of webuyanycar.com

We Buy Any Car® USA - Burnsville, MN からの回答

2026年3月11日 に更新

---Update---

Hi Dale,

We're glad we could connect the dots and find your appointment in our system and even more thrilled we could connect with you one-on-one.

Quintin reported you had a positive and productive conversation regarding your appointment. Even though we couldn't earn your business this time, we hope you will give us the opportunity to make you another no-obligation offer the next time you are in the market to sell.

Congrats on the sale of your vehicle!

Kind Regards,
Kevin, on behalf of webuyanycar.com

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Hi Dale,

Thank you for taking the time to share your feedback following your recent experience. We're pleased to hear that you found the inspection process thorough and that our team was polite and professional throughout your visit. That's exactly the standard we set for every appointment.

We do business by appointment only, and we have searched our systems for a customer matching your name across our Minneapolis-area locations but have been unable to locate an appraisal for you. We have reached out to you via Trustpilot to gather some additional details so we can investigate further.

We understand your frustration with the difference between the online estimate and the offers presented during your visit. Our online valuation is based on the information provided by the customer, and the final offer is determined after a professional, in-person inspection that verifies the vehicle's actual condition. If there were issues identified during the appraisal that were not reflected in the online estimate, those findings would have required an adjustment. That said, how those findings are communicated matters just as much as the findings themselves, and it sounds like we may have fallen short of giving you the experience you deserved.

This is not the customer experience you should expect from webuyanycar.com. We are keen to understand what went wrong so we can address it with our team and improve our service for future customers. More importantly, we would welcome the opportunity to turn your experience into the positive one we are known for.

We kindly ask that you respond to our request for more information on Trustpilot or email our Customer Experience Team directly at customerfeedback@webuyanycarusa.com with your appointment details. We would truly appreciate the opportunity to look into this.

Warmest regards,

Jeremy, on behalf of webuyanycar.com