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wed2b - Bournemouth レビュー 

40
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TrustScore 5段階評価の4.5

4.5

Richmond Gardens Shopping Centre, Dalkeith Lane, BH1 1EP Bournemouth, GB

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5つ星のうち5の評価

Jody in the Bournemouth store made this experience fantastic with the help of lovely Fatima. I went in without pictures just some rough ideas and jodys expertise and vision made my ideas pale in compa... もっと見る

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5つ星のうち5の評価

I can’t thank Verity enough for everything she did for me and my wedding dress. From the moment I walked in, she made me feel truly special and completely at ease. She really took the time to listen... もっと見る

企業が回答しました

5つ星のうち5の評価

I had such a lovely experience at the Bournemouth Wed2b. All the ladies were brilliant, but a special thank you to Sam who just went above and beyond to make me feel comfortable. She listened and pick... もっと見る

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5つ星のうち5の評価

Brodie was an amazing sales consultant, she listened to everything I said, my likes and dislikes and was extremely patient. She made me feel completely at ease and dressed me with respect, I didn’t fe... もっと見る

企業が回答しました


企業情報

  1. ブライダル ショップ
  2. ・
  3. ウェディング専門店
  4. ブティック

当該企業による記述

At WED2B Bournemouth, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Bournemouth store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Bournemouth Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

当該企業による記述

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

連絡先

  • Richmond Gardens Shopping Centre, Dalkeith Lane, BH1 1EP, Bournemouth, 英国

  • 01202 830652
Promotion box for wed2b - Bournemouth

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.5

優良

TrustScore 5段階評価の4.5

40件のレビュー

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4.5

すべてのレビュー

(40)

過去12か月のレビュー数: 3,548件

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5つ星のうち5の評価

Had the most amazing experience here

Had the most amazing experience here
Found my dress
Girls are just amazing at wat they do
Highly recommend this shop x

2026年4月1日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

5つ星のうち5の評価

I had the most amazing experience at…

I had the most amazing experience at Wed2Be Bournemouth, all thanks to Brodie. From the moment I walked in, she made me feel completely comfortable and at ease. She is so warm, kind, and genuinely lovely it felt like I was shopping with a friend who truly cared about helping me find the dress.

Nothing was ever too much trouble for her. She listened to what I wanted, offered thoughtful suggestions, and supported me every step of the way without any pressure. Thanks to Brodie, I was able to say yes to the dress, and I couldn’t be happier!

She is an absolute credit to the team and honestly deserves recognition or even a raise! Thank you so much, Brodie, for making such a special moment unforgettable.

2026年3月28日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you so much Paige, your recommendation is wonderful and we’re so pleased that Brodie and our Bournemouth team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

5つ星のうち1の評価

Don’t recommend.

The assistant was informed that my granddaughter was a small 10. However she didn’t take this on board and took a size 12. We all believed that the dress was a 10 as we thought the assistant had listened to our advice.
My granddaughter tried on the dress and it was huge. She took one look at herself in it and that was it. Her day was ruined. She refused to try on anymore dresses and was in tears. And all assistant was worried about was getting another dress ordered! Her words “well what dress are ordering for her?” At this point I stayed calm but firm and explained that she (the assistant) didn’t listen when we told her the dress size, and my granddaughter’s confidence has taken a huge hit! And we’ll get a dress for her as and when she’s ready, we’d be guided my granddaughters decision.
The assistant continued and spoke about time frames. At this point it was clear she really didn’t take on board my granddaughters feelings and continued to push for another sale. I told her no, the priority is my granddaughter that’s it we’re done. I wanted three dresses and was going to purchase a bridal gown too. However, I look at the prices and lists and she’s added a dress box that I didn’t ask for. I ask about this and she couldn't even look at me. So I cancel my dress and bought the bridesmaid dresses. I get married on the 16th of May this year.
I wanted to share a beautiful day trying to on dresses with my bridesmaids especially my granddaughter. It was day that was overshadowed and she was left in tears. Sometime later I tried to salvage this and asked my granddaughter if she’d like to elsewhere. She said no because she was worried she’d have the same experience.
I collected the dresses and took my granddaughter and future daughter-in-law with me. As soon as my granddaughter knew where we were going, she refused to go anywhere near the shop!

2026年3月21日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

We are so sorry to hear about your recent experience in our store. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

5つ星のうち5の評価

Anne at Wed2B Dublin was super helpful

Anne at Wed2B Dublin was super helpful. She knew exactly what would suite me and listened carefully to my preferences.

2026年3月28日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

5つ星のうち5の評価

I can’t thank Verity enough for…

I can’t thank Verity enough for everything she did for me and my wedding dress. From the moment I walked in, she made me feel truly special and completely at ease. She really took the time to listen to what I wanted, offering thoughtful advice while always respecting my vision.
Her attention to detail and genuine care made the whole experience so enjoyable and stress-free.
I’m so happy with the result, and I couldn’t have asked for a better person to trust with something so important. Thank you, Verity, for making the whole experience unforgettable!

2026年3月27日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

5つ星のうち5の評価

Great experience

Great experience. Very relaxed. Alex was a pleasure n such friendly helpful member of staff x

2026年3月23日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

5つ星のうち3の評価

Enjoyable, until the end!

The shop is very spacious and the staff are very friendly. They stock a good range of dresses and spend a lot of time with you to understand your bridal vision, any preferences and any concerns.
The changing room is large with about 6 individual changing rooms.
The staff are proactive in gathering your feedback to shortlist the best dress choices.
I really enjoyed my experience until the end, when it stepped up a gear and started to feel like a bit of pressure selling with lots of add ons - in particular, lots of boxes and bags that added £20-£30ish each per item. This racks the cost up pretty quickly.
Such a shame because it really impacted my overall experience negatively.

2026年3月16日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for this feedback. We can confirm that all storage items and accessories are all chargeable items, and can be found on your receipt individually listed. Our Bridal Advisors have our brides' best interest at heart, and this would have been offered to you once it was decided that this was your dream gown, to ensure that no harm can come to it and that your perfect look was complete - we know how special it must be to you. Please do reach out if you would like further support. Kind regards, wed2b

5つ星のうち5の評価

What a lovely experience

What a lovely experience. We visited the Bournemouth branch where the lovely Brodie was excellent, she gave me some lovely dress options as I’d tried 2 other favourites on in the different branch which they didn’t have in store. I found and said “Yes to the dress” today. Thanks you.

2026年3月21日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bournemouth team will be so excited to read this 😊 Best wishes, wed2b

5つ星のうち5の評価

As soon as we arrived i felt the warmth…

As soon as we arrived i felt the warmth and comfort, Amber was absolutely wonderful and had a very positive presence about her, she knew exactly what I wanted and the first dress she pulled i brought, after trying on more just to make sure it was the one, almost wish I hadn't of brought it just so I can go back and have that experience again, thankyou

2026年3月21日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

5つ星のうち3の評価

I like the fact that you can just walk…

I like the fact that you can just walk in off the start and come out with your dress. the welcome was lovely. How ever, the young lady that was assisting me really didnt listen to what I had said to her and also I showed her the dresses I would like to try. the first dress wasn't anything like what I had shown her. I asked that she got me one of the dresses I showed her and was left in the changing room for about 20 minutes half naked waiting for her. there isnt even a chair in the room that i could sit on. in the end my sister went and got me the dress I asked for. it was the dress that I brought in the end. I was disappointed with her service, had she listened it wouldnt have been so stressfull. she got a belt for the dress and I said I didnt want it , she said that I should think about it and still took it to the till. I had to ask that it be taken off of my bill.

2026年1月31日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

We are so sorry to hear about your recent experience in our store. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

5つ星のうち5の評価

Wed2be Bournemouth

I went to Wed2be in Bournemouth on my own at opening time. I was greeted by the manager Hannah and she was happy to help me.
The moment we got talking put me at ease and I felt like she was very interested in what my dream dress is from the littlest details
She picked out my first dress and I loved it. It was like she knew it was the one for me
She then handed me over to her talented staff and the lady who took over was very friendly and helpful and got me to try on two other dresses. I wasn't sure between my first and last dress and she was happy for me to try on the first one again. I knew then it was the dress for me and all the extras

2026年1月24日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

5つ星のうち5の評価

I knew I wasn’t leaving your space…

I knew I wasn’t leaving your space without THE dress. 😁🥰Many thanks to Verity! Amazing host!

2026年1月25日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

5つ星のうち5の評価

Brilliant experience every step of the way

From the moment I walked into the Bournemouth store I felt like they really were genuinely excited for me.
The assistant Brodie was incredible in understanding me and the whole experience was amazing. She was so good I walked out with the first dress I tried on. Well done to everyone we met yesterday- the whole team were truly amazing . An incredible experience that will stay with me for ever.

2026年1月17日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

5つ星のうち5の評価

Great service in Bournemouth store

Great service from Brodie who helped me for two hours to find the perfect dress and accessories. Made me feel comfortable and she was very knowledgeable about all the dresses, styles and fabrics which helped to make a well informed decision on the best dress for my wedding.

2025年12月31日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

5つ星のうち5の評価

Hannah is amazing

Met Hannah amazing felt so comfortable. She was so helpful and kind. Brought my dress and my bridesmaid dress. Brilliant experience 5* from us. Thank you. Will be sending photos to her in June when it’s our big day. ❤️

2025年8月6日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bournemouth team will be so excited to read this 😊 Best wishes, wed2b

5つ星のうち5の評価

The whole experience was amazing and…

The whole experience was amazing and stress free from start to finish. We were warmly welcomed and had a consultation with no prior booking. Verity was amazing! She picked out the perfect dress for me that was gorgeous - one that I would never have picked myself. She couldn't have been more helpful, she is brilliant! I can't believe I found a dress on my first try on experience. I thoroughly recommend these lovely women and their warming store.

2025年11月29日
自発的なレビュー
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

5つ星のうち5の評価

I cant thank Fatemeh enough..

I cant thank Fatemeh enough... she really listened to what my vision was and i left with the dress, veil and belt of my dreams. The patience was amazing and the packaging superb . Im so happy and cant wait to share my wedding photos with her. Thanks for making my dream come true. Claire A

2025年11月8日
自発的なレビュー
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

5つ星のうち5の評価

Amazing experience

Web2 was first place in tried for my wedding dresses and I wasn't disappointed. They made the whole experience amazing from start to finish and listened to what I was looking for and worked from there. Was so thrilled to walk away with my dress.

2025年10月5日
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you for sharing this incredible review with us, we are so pleased to hear that you had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

5つ星のうち5の評価

Brodie was an amazing sales consultant

Brodie was an amazing sales consultant, she listened to everything I said, my likes and dislikes and was extremely patient. She made me feel completely at ease and dressed me with respect, I didn’t feel self conscious at all, it was like being looked after a friend. I wasn’t expecting to walk out with my dress today, but she made me feel so special and added the most perfect accessories that I couldn’t help but say yes to the dress. She is an absolute gem, thank you for making me feel so special!

2025年11月1日
自発的なレビュー
wed2b - Bournemouth ロゴ

wed2b - Bournemouth からの回答

Thank you so much Naina, your recommendation is wonderful and we’re so pleased that our Bournemouth team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

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