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wed2b - Chelmsford レビュー 

144
•
TrustScore 5段階評価の5

4.8

Unit D, The Army & Navy, Parkway, CM2 7GY Chelmsford, GB

•

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5つ星のうち5の評価

I had the most amazing experience finding my wedding dress at WED2B Chelmsford! From start to finish, the whole process was so relaxed and stress-free. A massive thank you to the amazing Amy, who help... もっと見る

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5つ星のうち5の評価

I had a wonderful experience at wed2be Chelmsford; everyone was so warm and welcoming, explained the entire process and made the whole process feel bespoke. I was assisted by lovely Vanessa wh... もっと見る

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5つ星のうち5の評価

Magical… the staff know their stuff, they make you feel super special, I said yes to the dress and it was just wonderful. They really do go the extra mile to make it special!

企業が回答しました

5つ星のうち5の評価

I had such a wonderful experience at WED2B finding my wedding dress! A special thank you to Tilly, who was so welcoming, friendly and helpful throughout the whole experience. Nothing was ever too much... もっと見る

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企業情報

  1. ブライダル ショップ
  2. ・
  3. ウェディング専門店
  4. ブティック

当該企業による記述

At WED2B Essex (Chelmsford), we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Essex (Chelmsford) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Essex (Chelmsford) Store Manager and her team look forward to helping you find your dream wedding dress

Why choose wed2b

当該企業による記述

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

連絡先

  • Unit D, The Army & Navy, Parkway, CM2 7GY, Chelmsford, 英国

  • 01245 206127
Promotion box for wed2b - Chelmsford

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

優良

TrustScore 5段階評価の5

144件のレビュー

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ネガティブなレビューの 100%に回答しています

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4.8

すべてのレビュー

(144)

過去12か月のレビュー数: 3,518件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amy was so lovely and helpful I felt so…

Amy was so lovely and helpful I felt so relaxed and said yes to the dress

2026年6月26日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

5つ星のうち5の評価

I had an amazing experience

I had an amazing experience. Tilly was so helpful. I had described
the type of dress I wanted and she was really understanding and even encouraged me to try dresses that I would not have considered but I was really happy to and felt so confident and special.
I said yes to the dress. Thank you

2026年6月25日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

5つ星のうち5の評価

So helpful and patient! lovely ladies

Great Experience - Tilly, Alecia and Chloe and all the ladies in the Chelmsford shop were patient and really helpful and we eventually found the dress! thank you ladies your help was greatly appreciated

2026年6月20日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

5つ星のうち5の評価

A really warm and welcoming atmosphere

A really warm and welcoming atmosphere. Staff were so genuine and gave such good advice when needed. No hard sell. Marissa at Chelmsford was amazing. A really easy, smooth and positive experience!

2026年6月20日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

5つ星のうち5の評価

Marissa was in the fitting room with me…

Marissa was in the fitting room with me and it was such a good experience with her.

2026年6月20日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

5つ星のうち5の評価

I had the best experience

I had the best experience with all the team here but a special Thanks to Marissa who was super supportive and so kind. She made me feel at ease and I came away feeling amazing!!
I said yes to the dress! X

2026年6月14日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

5つ星のうち5の評価

Polite staff value for money personal…

Polite staff value for money personal service. The only negative thing was long wait but was busy. It would be lovely if they offered a drink while waiting was over an hour and half .

2026年6月13日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

5つ星のうち5の評価

Excellent Service

I visited the Chelmsford store yesterday with my bridesmaids and flower girls and had an excellent experience. Alecia provided outstanding customer service from start to finish. She was incredibly helpful and made the entire experience enjoyable and seamless. I highly recommend this store and would like to thank Alecia for making our visit so special.

2026年6月13日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your loved ones had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

5つ星のうち5の評価

I was so nervous but the girls…

I was so nervous but the girls (especially Ruby) were amazing. I left feeling amazing.
Would highly recommend! 💗

2026年6月12日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you so much Kate, your recommendation is wonderful and we’re so pleased that our Chelmsford team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

5つ星のうち5の評価

My experience at Wed2B was so lovely

My experience at Wed2B was so lovely. Ruby did an amazing job and was so patient. She really included all the bridal party and created such a calm and lively atmosphere. Ruby was extremely welcoming to me and my bridal party, and really did take her time with us.

Ruby knew her dresses and actually picked out the dress I said yes too!

There was lots to choose from , plus all the accessories and bridal pjs were gorgeous too.

There was no pressure from the staff to purchase a dress straight away. We even left the store to have a coffee and cake before deciding on the dress.

All in all was a lovely relaxing experience x

2026年6月1日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

5つ星のうち5の評価

I was so nervous about going to try on…

I was so nervous about going to try on wedding dresses, however the experience was so lovely! From the friendly greeting at the front door it instantly put me at ease! I was assigned Ruby to help me find my wedding dress and she was amazing! Very knowledgeable, very friendly and again put me at total ease & we found my perfect wedding dress! I would 100% recommend this store to anyone looking for a wedding dress and a lovely experience while doing so! There is lots of range to choose from in the store, it was very clean and the staff were all lovely!

2026年6月6日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Congratulations on finding your perfect dress, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

5つ星のうち5の評価

I had an amazing experience at your…

I had an amazing experience at your Chelmsford store . Nothing was too much trouble . All the staff were so friendly and complimentary .
I had Tilly helping me with my wedding dress experience . She was amazing .Very informative , giving me advice and guidance . My guests that were with me all commented on how lovely Tilly was.
I could not have asked for anything more. Amazing experience and even better that I came away with my dress . Thankyou everyone at wed2b in Chelmsford especially Tilly xx

2026年6月7日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

5つ星のうち4の評価

Angel was very polite and was very…

Angel was very polite and was very helpful to find and choose my dream dress. I cannot thank her enough. Only thing I would suggest is since we spend so much time and money, offering some sort of drinks would add value to the service just and opinion otherwise 10/10.

2026年6月5日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Your feedback is so important to us – thank you for sharing this Seema. If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

5つ星のうち1の評価

The trying on part was great and the…

The trying on part was great and the ladies were lovely and friendly. However the horrible experience happened once I had paid. I realised by looking at the receipt that boxes, hangers and bags were chargeable, which I was not told about prior, nor was I given an opportunity to decline these. I then saw that I got charged for an underskirt which I never said I wanted as my dress does not need it due to being lace at the stomach area with a very low back. It feels sneaky to be honest. After speaking to customer service it came to light that the underskirt provided in my bag was not even the one I tried on in the shop. Meaning I have no idea how this is going to look now. I have been given one that has a low back, but again this is not what I agreed to or what I tried on on the day either. I fa to understand how wed2b deem it acceptable to put something in someone’s bag and charge them for it without their knowledge.
To be honest after this experience I would avoid this shop entirely. Or ask for a breakdown of costs prior to handing your money over as they won’t refund you.

2026年6月2日
自発的なレビュー
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you for this feedback. We can confirm that all storage items and accessories are all chargeable items and can be found on your receipt individually listed. Our Bridal Advisors have our brides' best intentions at heart, and this would have been offered to you once it was decided that this was your dream gown, to ensure that no harm can come to it and that your perfect look was complete - we know how special it must be to you. We understand that you have already liaised with our Customer Care Team regarding this matter. We hope we have managed to resolve everything for you and we wish you all the best for your special day. Kind regards, wed2b

5つ星のうち3の評価

I personally wouldn’t recommend

Some of the members who work here are lovely and are really helpful one of the women however and I didn’t catch her name is a bit obnoxious is the best word I can think to use.
She asked all of the bridesmaids their sizes which is fine but then loudly shouted the sizes out which made the youngest very self conscious in front of people she had met twice. It wasn’t very considerate. Then when picking up the dresses was a bit lippy when asked a question. When I went for my second dress I decided to go else where due to feeling uncomfortable.

My dress I bought at this store was also damaged when I bought it and the lace in the corset was snagged which is a shame because I wasn’t made aware of this when I purchased it which is a bit dishonest.

2026年2月19日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

We are so sorry to hear about your recent experience in our store. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

5つ星のうち5の評価

Chloe & Angel were incredible in…

Chloe & Angel were incredible in helping me find my dream dress. Wonderful people and so professional! Honestly an amazing experience from start to finish! Thank you both for making it so special.

2026年5月10日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

5つ星のうち5の評価

Great experience

All staff were so friendly & accommodating. Nothing was too much trouble and they made an experience I wasn’t looking forward to as hate shopping for clothes in general, let alone a wedding dress, much easier and stress free.

2026年5月23日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, WED2B

5つ星のうち5の評価

This shop was amazing

This shop was amazing. So much choice, large, bright and clean.
The staff were so friendly from the moment we stepped through the door. Ruby helped me pick my perfect dress, she was patient and gave really good advice.
Would recommend this shop to all brides to be. Thank you all

2026年5月23日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

5つ星のうち5の評価

Alisha was great

Alisha was great, no phaffing but great service

2026年5月23日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

5つ星のうち5の評価

Wonderful

Tilly was absolutely amazing. Such a lovely and bubbly girl. Made me and my family feel so welcome. X

2026年5月9日
wed2b - Chelmsford ロゴ

wed2b - Chelmsford からの回答

Thank you so much for your lovely feedback, Rosina! We're thrilled to hear that you had a positive experience. Our team is dedicated to providing a supportive and joyful atmosphere for every bride, and it sounds like we did just that for you. We wish you all the best on your wedding day!

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