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5぀星のうち1の評䟡

I recently bought 2 tickets for Vasari Corridor plus Uffizi Gallery from Weekend in Italy through Viator for the one day we're in Florence which is Saturday Nov 29th and just realized last night the t... もっず芋る

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5぀星のうち1の評䟡

Vorsicht ÃŒberteuerte Karten Ich habe 2 Eintrittkarten fÃŒr die Uffizien in Florenz fÃŒr den 25.09.2019 vorreserviert und auch problemlos erhalten. WÀhrend wir am Einlass zur Galerie dann doch anstand... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Conditions of 72-hr pass to visit Florence’s cathederal and associated sites very poorly explained. Customer not able to trigger the start of the 3-day period after all, by initiating a visit to one... もっず芋る

䌁業が回答したした

1.5

ひどい

TrustScore 5段階評䟡の1.5

92件のレビュヌ

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5぀星のうち1の評䟡

Be careful booking with Weekend in Italy

I recently bought 2 tickets for Vasari Corridor plus Uffizi Gallery from Weekend in Italy through Viator for the one day we're in Florence which is Saturday Nov 29th and just realized last night the tix sent to us are for Wed, Nov 26th. We're not even in Italy that day so there is no way that I would've bought tix for the 26th. Back and forth with Weekend in Italy and Viator (who I've actually booked with many times in the past) The phone number that I was given to reach out to Weekend in Italy is not in service. My fault for not looking at what they sent me last week but it would've been the same outcome of no refund.

2025幎11月24日
自発的なレビュヌ
Weekend in Italy ロゎ

Weekend in Italy からの回答

Please do not accept reservations from this customer!

Not only did Ms. Perez enter the wrong date in her reservation, but when she received her tickets according to her (incorrect) request, she did not check the tickets she received.

At that point, we wrote to her that the date she actually wanted was NO longer available because it had sold out in the meantime.

At the end of this huge waste of time for us, having fulfilled her incorrect booking request, Ms. Perez was given a full refund.

I suggest that Ms. Perez contact other operators for her next booking. We are happy to serve customers who know what they want.

5぀星のうち1の評䟡

Una estafa en toda regla

Una estafa en toda regla. Compré dos e trazas para visitar rl Palacio Ca D Or en Venecia. Me cobraron el importe y no me enviaron en ningún momento las entradas. Un sua antes del viaje me responden que no se puede visitar solo de forma interna y cuando llego allí me entero que eata cerrado para todo el mundo porque esta en restauración hasta él 2027.Estoy esperando a que me realicen el reembolso que todavía no lo he recibido por parte de ellos. No es de fiar esta página web.

2025幎6月27日
自発的なレビュヌ
5぀星のうち1の評䟡

Pésima experiencia con Weekend in Italy

Estoy completamente decepcionado con la empresa Weekend in Italy. El 26 de enero de 2025 pagué por dos reservas de tickets a la Galería Borghese en Roma para el día 18 de marzo de 2025 a las 12:00 horas (con casi 2 meses de antelación). Pero el mismo 18 de marzo, a las 11:00 am, me avisan que estaban agotados los tickets para esa hora, por lo que me reembolsarían (reembolso que se hizo efectivo). Pero igual es impresentable que solo una hora antes me avisaran, siendo que una de las razones principales por las que viajé desde Chile (mi país de residencia) a Roma, fue con el claro objetivo de visitar la Galería Borghese. Simplemente, no me dejaron opción para buscar tickets para mí y mi esposa en algún otro sitio, ante la tardanza del aviso. Y lo peor es que me dijeron que intentara comprar tickets en forma presencial en la misma galería, lo cual es imposible, pues ante la alta demanda, jamás quedan tickets para adquirir el mismo día.

2025幎3月18日
自発的なレビュヌ
5぀星のうち1の評䟡

SCAM or a TOTAL SHAMBLES!

SCAM or a TOTAL SHAMBLES!! "Weekend in Italy" online for tours, museums etc.

Paid 15 Euros for 2 audio guides to the Bargello Museum, Florence. Got an email confirmation and order #. They said vouchers to follow by email within 36 hours.
Complicated rigmarole instructions claiming that you cannot get the audios with only the confirmation # email, MUST have the "vouchers" in hand also.

No vouchers received, no response to email follow-up.

Bargello website and guide books refer to audio guides available at the Bargello for 6 Euros. Why did I waste 15 Euros and time/frustration getting sucked into this SCAM operation!! ??? RUN AWAY FROM THIS SCAM!!

2025幎4月15日
自発的なレビュヌ
5぀星のうち5の評䟡

I booked and paid for 3 tickets to


I booked and paid for 3 tickets to Coloseum and Forum Romanum in January. I got a payment notice from Weekend a Firenze. After that I read a lot of negative opinion about Weekend in Italy and I was afraid of my reservation, but everything was OK. I got an e-mail with my tickets some days before my visit and I didn't have any problems with them.

2025幎1月27日
自発的なレビュヌ
5぀星のうち1の評䟡

SCAM company - DO NOT ORDER FROM THEM

We ordered 4 tickets for Borgheze Gallery the beginning of Feb. 2025. When we arrived there 2 weeks later, they had never heard of Weekend in italy and did not let us enter. The Gallery is out of town and it was very upsetting not to be let in. It of course spoiled our plans for that day. The eventually returned our money after several request.

2025幎2月26日
自発的なレビュヌ
5぀星のうち1の評䟡

Scammers

We reserved 6 tickets, 6x19,30€, visiting coloseum Rome.
Never reseved the tickets, never pay back the money after mail wich was suggested by the organisation.
Scammers. Never buy tickets here!!!

2025幎3月2日
自発的なレビュヌ
5぀星のうち1の評䟡

I bought a ticket for Gallerie


I bought a ticket for Gallerie dell'Accademia in Venice on the 1st Sunday of March, but all museums are free on that day. They email me saying they will refund me, but when I ask when. They never respond and their phone number is not in use anymore. It's a scam company!

2025幎3月13日
自発的なレビュヌ
Weekend in Italy ロゎ

Weekend in Italy からの回答

Good morning, before making such judgments, please check that you have not already received the full refund on your credit card, the timing of which we obviously have no control over. We apologize for the technical malfunction of our switchboard, which is beyond our control. We are not a scam company, we have been in this business since 1995 and have served millions of customers to everyone's satisfaction. We are sorry that this was not your case.

5぀星のうち3の評䟡

untrustworthy company

I bought 3 tickets to the Borghese Gallery in Rome on this website in February 2025. Four days before the visit, they sent an email stating that the tickets were not confirmed. They did not respond to letters. Only after I left a bad review, the company employees contacted me. The money was returned about a month after the purchase.

2025幎2月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Never buy anything from these scammers


Never buy anything from these scammers unless you want to be left without a ticket at the last minute and not be refunded for your purchase.

Order code: 2US-SMZU43
Order date: Aug 29, 2023

2024幎3月15日
自発的なレビュヌ
Weekend in Italy ロゎ

Weekend in Italy からの回答

Please indicate us your order code

5぀星のうち1の評䟡

Des voleurs

Des voleurs, je confirme. Ai pris en mai 2023 2 places pour la Galleria dell'Academia, annulées par Weekend in Italy. J'attends toujours le remboursement.
Ai fait un signalement pour que le site soit fermé via le Centre Européen des Consommateurs France (lien trouvable sur internet) , qui a suivi ce dossier sans résultat, sans doute du fait de leurs homologues italiens, enclins à protéger leurs sociétés.
Plus nous serons nombreux à le signaler, peut-être obtiendrons-nous gain de cause pour que les suivants ne se fassent pas avoir!

2025幎1月2日
自発的なレビュヌ
5぀星のうち1の評䟡

No updates after 12 days

Ordered a shipment of wine for a christmas present on 12/7. I'm okay with it being potentially late but it's 12/19 now and has yet to even ship. Have emailed customer service twice with no response. Getting close to charge back territory as I can't even be provided an update or see progress.

2024幎12月19日
自発的なレビュヌ
5぀星のうち1の評䟡

Des voleurs

Des voleurs! J’ai acheté pour 5 personnes une visite complÚte du Duomo de Sienne, et la commande a été annulée 2 jours avant, en raison « d’une trop forte demande ». Nullement, j’ai repris des billets sur le site officiel de la cathédrale de Sienne (ce que j’aurais du faire en premier) sans problÚme, 48 heures avant. Pas de nouvelle du remboursement! Pas de réponse au mail! Fuyez ce site!

2024幎9月16日
自発的なレビュヌ
5぀星のうち5の評䟡

My journey to Italy been planned so


My journey to Italy been planned so many years ago to see beautiful Venue at St.Markus Square in Venice blue lagoon, transforming city into the most rich and bright vibrating colours easy to reach with- ORIENT - EXPRESS- riding on one the world's most iconic trains - Combine two Europe Romantic Cities , Venice and Rome travel the Autumn by 🚆 in the world ,combine the romance of rail travel in luxuorious comfort in style.
The great Venice canals and water boats are the second pleasure to walk around,to explore great boroque boutiques,wall paintings in a hundred years history there the story began....
The Italy's Bed & Breakfast made me feel like I am "Italian milione" sharing those beautiful thoughts into the Italy's "Glory and Success" to be welcome again after long time break , prestigiously situated in the majestic hotel with rich and elegant breakfast.

2024幎9月6日
自発的なレビュヌ
5぀星のうち1の評䟡

FUYEZ LES VOLEURS !!!!!

J'ai acheté chez weekend in italy deux billets pour "la porte du ciel" à Sienne et je n'ai jamais reçu le lien me permettant d'obtenir ces billets.
J'ai envoyé plusieurs mails....sans réponse!
Je ne modifie pas mon message
La personne qui m'a répondu a le culot de mettre en cause ma messagerie!! C'est facile....avec la dizaine de messages envoyés ils ont chaque fois le même message d'erreurs ????
Trustpilot me permet d'avoir pu les contacter et de renouveler mon ressenti DES VOYOUS je vous dis
ET JE NE SUIS PAS LA SEULE !!!!!!!

Fuyez ces voyous!

2024幎6月18日
自発的なレビュヌ
Weekend in Italy ロゎ

Weekend in Italy からの回答

Bonjour,
Nous ne sommes pas des vauriens et nous travaillons depuis 30 ans au service de millions de visiteurs. Nous avons des copies de tous les messages d'erreur reçus en réponse à vos e-mails. Si vous souhaitez nous écrire à une autre adresse, nous serons heureux de vous les envoyer pour information.
MARIA

5぀星のうち1の評䟡

Just a SCAM

I bought 5 tickets to Galleria dell’Accademia in Firenze and paid 110€ for them.
Two days before my trip they just sent me an email saying that they could not provide the tickets because they were unavailable and suggesting a refund.
I email back asking about the procedurs to have my refund and they just don't answer. I even tried to call the office but without sucess.
It's just a SCAM as all previous reviews say.
Stay away from them.

2024幎6月7日
自発的なレビュヌ

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