WellBefore レビュー 

12,557
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

There was an issue with Amazon's delivering the wrong package and when I enquired about it with your customer service the response was very quick. (Amazon refunded me) When I re-ordered the product,... もっと見る

5つ星のうち5の評価

These masks are a great replacement for some that I used during the pandemic that were authorized for use only during that time. I never got covid then, and since I've been using Kn95 masks from Wel... もっと見る

企業が回答しました

5つ星のうち5の評価

Great products and even better customer service! Super helpful in finding a solution for too big masks on my little head! This is my go-to for masks, options on styles, colors and fits - recommend wit... もっと見る

企業が回答しました

5つ星のうち4の評価

Most comfortable and reliable mask I’ve found. Products always arrive as expected. Shipping price for Hawaii is not cheap, at 11.99 for 20-30 masks. But the quality, comfort, and reliability to have a... もっと見る

企業が回答しました

企業情報

  1. 医療用品店
  2. ・
  3. 医療機器提供業者

当該企業による記述

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(12,557)

過去12か月のレビュー数: 444件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Reliable Protection

I switched to WellBefore when my subscription order for duckbills from Amazon kept getting canceled. The WellBefore mask fits more securely and my order is never canceled.

2026年7月7日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Thank you for your wonderful 5 star review! We're glad you made the switch to WellBefore and that our duckbill masks provide a more secure fit for your needs. It's also great to hear that you've had a reliable ordering experience with us. We work hard to keep products available and deliver dependable service, so your feedback means a lot. Thank you for choosing WellBefore and for sharing your experience!

5つ星のうち5の評価

Very helpful

Very helpful. Well made product

2026年7月7日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Thank you for your review! We're delighted to hear that you found our product helpful and well made. Providing high quality products that meet our customers' needs is our top priority. We truly appreciate your support and thank you for choosing WellBefore!

5つ星のうち5の評価

bought a large case of gloves and they…

bought a large case of gloves and they arrived quickly

2026年6月24日
WellBefore ロゴ

WellBefore からの回答

Thank you for your great review! We're pleased to hear that your large case of gloves arrived quickly and that your experience was a positive one. We appreciate your support and are grateful that you chose WellBefore. We look forward to serving you again in the future!

5つ星のうち5の評価

I trust Well Before to provide and ship…

I trust Well Before to provide and ship products that are in compliance and arrive on time.

2026年6月26日
WellBefore ロゴ

WellBefore からの回答

Thank you for your trust and support! We're delighted to hear that you can count on WellBefore for compliant, high quality products and reliable, on time delivery. Providing dependable service and products our customers can trust is always our goal. We truly appreciate your confidence in us and look forward to serving you again in the future!

5つ星のうち5の評価

Great communication and prescriptions…

Great communication and prescriptions were exactly as prescribed b

2026年6月24日
WellBefore ロゴ

WellBefore からの回答

Thank you for your great review! We're pleased to hear that you were happy with our communication and that your prescription was filled exactly as prescribed. We appreciate your trust in us and are grateful for your support. We look forward to serving you again in the future!

5つ星のうち5の評価

My favorite mask

These masks are GREAT! I love the shape of them. The adjustment wire by the nose. The strings I can tighten around my ears! I wear glasses, these masks are comfortable to wear with glasses. They shipped out fast! These are my favorite masks now and I highly recommend them!

2025年12月31日
WellBefore ロゴ

WellBefore からの回答

Thank you so much for your amazing 5 star review! We're thrilled to hear that you love the shape, adjustable nose wire, and customizable ear loops. It's especially great to know that the masks are comfortable to wear with glasses and help provide a secure fit. We're also glad your order shipped quickly and arrived promptly.

Hearing that these are now your favorite masks means a lot to us. Thank you for your recommendation and for choosing WellBefore!

5つ星のうち5の評価

Good Size and Fit for Little Ones

I really appreciate that I can get high quality masks that are appropriately sized for my 4-year-old. The masks fit well and stay in place, and are comfortable for her to wear. Two thumbs up 👍

2026年6月26日
WellBefore ロゴ

WellBefore からの回答

Thank you so much for your wonderful 5 star review! We're delighted to hear that the masks fit your 4 year old well, stay comfortably in place, and provide the quality you're looking for. Knowing that our products help make mask wearing easier and more comfortable for little ones means a lot to us.

We truly appreciate your support! 😊

5つ星のうち4の評価

It came on time

It came on time

2026年6月26日
WellBefore ロゴ

WellBefore からの回答

Thank you for your review! We're glad to hear your order arrived on time. We appreciate your support and hope you continue to have a great experience with our products. Thank you for choosing us!

5つ星のうち3の評価

Delayed arrival and incorrect delivery info.

My masks have not arrived. Supposedly they arrived several days ago, but no.
[Edit] Masks arrived two days after I received the email telling me they had (previously) been delivered. The masks are great. The delivery and the information about it, not so much.

2026年7月2日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Thank you for bringing this to our attention. We're very sorry to hear that your masks have not arrived despite the tracking showing them as delivered. This is certainly not the experience we want for our customers.

Please reach out to our support team with your order number so we can investigate the shipment and work toward a resolution as quickly as possible. We appreciate your patience and the opportunity to make this right.

5つ星のうち5の評価

I am a person who uses the subway

I am a person who uses the subway, especially in New York, and I always wear a mask in a heavy crowd and the mask is definitely adjustable, it does not leave a mark on the nose.

I can breathe easily and my glasses don't steam

2026年6月26日
WellBefore ロゴ

WellBefore からの回答

Thank you for your fantastic 5 star review! We're so pleased to hear that our masks work well for your daily subway commutes and crowded environments. It's great to know that the adjustable fit is comfortable, doesn't leave marks on your nose, allows for easy breathing, and helps prevent your glasses from fogging up. Your feedback means a lot to us, and we're grateful for your support!

5つ星のうち5の評価

My favorite masks

WellBefore always delivers promptly and in 6 years of buying from them I've never had problems with my order or with their product. I appreciate saving a few dollars buying in bulk.

2026年6月25日
WellBefore ロゴ

WellBefore からの回答

Thank you for your wonderful 5 star review and for being a loyal customer for the past 6 years! We're delighted to hear that you've consistently had a positive experience with both our products and service. It's great to know that our bulk purchasing options have helped you save money as well. We truly appreciate your continued trust and support, and we look forward to serving you for many more years to come!

5つ星のうち5の評価

Prompt, variety, good customer service

The masks I order always come promptly, with a notification of the recurring charge, and I love that they still have adult small sizes. Their customer service is also great (and real people, too!).

2026年6月29日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Thank you so much for your wonderful review! We're delighted to hear that you've had a great experience with our prompt service, recurring order notifications, and customer support. It's also great to know that our adult small size options continue to meet your needs. Your kind words mean a lot to our team, and we truly appreciate your continued support. Thank you for choosing WellBefore!

5つ星のうち5の評価

Very good product at good prices and…

Very good product at good prices and delivery

2026年1月31日
WellBefore ロゴ

WellBefore からの回答

Thank you so much for your wonderful review! We're delighted to hear that you're happy with our products, pricing, and delivery. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!

5つ星のうち5の評価

The response to my request was prompt

The response to my request was prompt, kind, and informed. I trusted where they were coming from.

2026年6月11日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Thank you for taking the time to share your experience! We're delighted to hear that you found our response prompt, kind, and informative. Building trust with our customers is incredibly important to us, and we're glad we were able to provide the support you needed. We truly appreciate your feedback and look forward to assisting you again in the future.

5つ星のうち5の評価

Completely satisfied with WellBefore’s Customer Service timely response & resolution.

While my mother received some of the missing items from her original order, the shipping carrier damaged the items. However, the WellBefore Customer Support team have responded very quickly & provided a refund for the damages & the inconvenience caused. I have always been very pleased with the masks from WellBefore since finding the company during the COVID pandemic. And I continue to order, because I now am immune compromised, requiring all visitors to wear N95 masks.

2026年6月15日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Hi Heather, thank you for your patience through this experience — we're so sorry for the inconvenience caused with your mother's order. We're actively working to make this right and will be reaching out privately to finalize the resolution. We appreciate you giving us the opportunity to correct this.

5つ星のうち4の評価

Quantity Issue Resolved

I had an issue with unclear representation of a product. I provided the information to customer service and they refunded my purchase. I appreciate that they took the time to look into the issue.

2026年6月2日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Thank you for taking the time to share your experience. We’re glad our customer service team was able to review the issue and provide a resolution that worked for you. We appreciate your feedback regarding the product listing, as it helps us identify opportunities to improve clarity for our customers. Thank you for giving us the chance to make things right, and we truly appreciate your support.

5つ星のうち5の評価

Good Customer Service, Decent Prices

It seems like their stock rotates really quickly and they don't always have exactly what I order. However, their selection is really good and they always reach out quickly to come up with a reasonable compromise. I order all my masks and some other supplies here.

(Edited for typo.)

2025年12月13日
WellBefore ロゴ

WellBefore からの回答

Thank you for the five star review! We're glad to hear you've had a positive experience with our customer service and product selection.

While inventory can move quickly at times, we always strive to keep our customers informed and work together to find the best possible solution when an item becomes unavailable. We're happy to know that our team has been able to assist you promptly and effectively.

We truly appreciate your continued trust in WellBefore for your masks and other supplies. Thank you for your support!

5つ星のうち1の評価

These people are scams....

These people are scams....I ordered what I assumed were 5 boxes of BD Alcohol swabs...Showed the box of the swabs ( Iam a diabetic and have used these for yrs. but the company quit making them so I was excited to see that I could find them!!! even paid $6.21 shipping)for $.99 each.....I recieved Package today form postal not the DHL shipping I supposedly paid for to get a tiny box that had 5 single little swabs!!!! This place is taking advantage of people when we're trying to live off ss and the economy... DO NOT USE THEM

2026年5月28日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Hi Sana,

We're sorry to hear you're disappointed with your purchase.

We take customer concerns seriously and would like the opportunity to review this with you. Our product listings include the quantity and contents in the product description, but we understand how the images may have created a different expectation in this case.

Please keep an eye on your inbox, as a member of our team will be reaching out to you directly to review your order and discuss available options.

Thank you for bringing this to our attention.

5つ星のうち5の評価

My order came so quickly

My order came so quickly! It was filled correctly with superior items. Thank you for your efficiency and great products!

2026年6月5日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly, was filled correctly, and met your expectations. Providing high-quality products and efficient service is always our goal, so it's incredibly rewarding to know we delivered a great experience. We truly appreciate your support and look forward to serving you again in the future!

5つ星のうち5の評価

Great masks!!

WellBefore masks are amazing! Breathable but still provide a high level of protection. The nosepiece is very easy to shape so you can get a good fit. And they look fantastic!

2026年6月6日
自発的なレビュー
WellBefore ロゴ

WellBefore からの回答

Thank you for taking the time to share your experience! We're thrilled to hear that you're enjoying your WellBefore masks and that you've found them breathable, protective, and comfortable to wear. It's especially great to know that the adjustable nosepiece helped you achieve a secure fit. We truly appreciate your kind words and support, and we're delighted that the masks have met your expectations.

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