There was an issue with Amazon's delivering the wrong package and when I enquired about it with your customer service the response was very quick. (Amazon refunded me) When I re-ordered the product,... もっと見る
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レビュアーのコメントを見てみましょう
These masks are a great replacement for some that I used during the pandemic that were authorized for use only during that time. I never got covid then, and since I've been using Kn95 masks from Wel... もっと見る
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Great products and even better customer service! Super helpful in finding a solution for too big masks on my little head! This is my go-to for masks, options on styles, colors and fits - recommend wit... もっと見る
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Most comfortable and reliable mask I’ve found. Products always arrive as expected. Shipping price for Hawaii is not cheap, at 11.99 for 20-30 masks. But the quality, comfort, and reliability to have a... もっと見る
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企業情報
当該企業による記述
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
連絡先
2250 Morgan Parkway Suite #100, 75234, Farmers Branch, 米国
- (214) 416-9009
- support@wellbefore.com
- wellbefore.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reliable Protection
I switched to WellBefore when my subscription order for duckbills from Amazon kept getting canceled. The WellBefore mask fits more securely and my order is never canceled.

WellBefore からの回答
bought a large case of gloves and they…
bought a large case of gloves and they arrived quickly

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I trust Well Before to provide and ship…
I trust Well Before to provide and ship products that are in compliance and arrive on time.

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Great communication and prescriptions…
Great communication and prescriptions were exactly as prescribed b

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My favorite mask
These masks are GREAT! I love the shape of them. The adjustment wire by the nose. The strings I can tighten around my ears! I wear glasses, these masks are comfortable to wear with glasses. They shipped out fast! These are my favorite masks now and I highly recommend them!

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Good Size and Fit for Little Ones
I really appreciate that I can get high quality masks that are appropriately sized for my 4-year-old. The masks fit well and stay in place, and are comfortable for her to wear. Two thumbs up 👍

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Delayed arrival and incorrect delivery info.
My masks have not arrived. Supposedly they arrived several days ago, but no.
[Edit] Masks arrived two days after I received the email telling me they had (previously) been delivered. The masks are great. The delivery and the information about it, not so much.

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I am a person who uses the subway
I am a person who uses the subway, especially in New York, and I always wear a mask in a heavy crowd and the mask is definitely adjustable, it does not leave a mark on the nose.
I can breathe easily and my glasses don't steam

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My favorite masks
WellBefore always delivers promptly and in 6 years of buying from them I've never had problems with my order or with their product. I appreciate saving a few dollars buying in bulk.

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Prompt, variety, good customer service
The masks I order always come promptly, with a notification of the recurring charge, and I love that they still have adult small sizes. Their customer service is also great (and real people, too!).

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The response to my request was prompt
The response to my request was prompt, kind, and informed. I trusted where they were coming from.

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Completely satisfied with WellBefore’s Customer Service timely response & resolution.
While my mother received some of the missing items from her original order, the shipping carrier damaged the items. However, the WellBefore Customer Support team have responded very quickly & provided a refund for the damages & the inconvenience caused. I have always been very pleased with the masks from WellBefore since finding the company during the COVID pandemic. And I continue to order, because I now am immune compromised, requiring all visitors to wear N95 masks.

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Quantity Issue Resolved
I had an issue with unclear representation of a product. I provided the information to customer service and they refunded my purchase. I appreciate that they took the time to look into the issue.

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Good Customer Service, Decent Prices
It seems like their stock rotates really quickly and they don't always have exactly what I order. However, their selection is really good and they always reach out quickly to come up with a reasonable compromise. I order all my masks and some other supplies here.
(Edited for typo.)

WellBefore からの回答
These people are scams....
These people are scams....I ordered what I assumed were 5 boxes of BD Alcohol swabs...Showed the box of the swabs ( Iam a diabetic and have used these for yrs. but the company quit making them so I was excited to see that I could find them!!! even paid $6.21 shipping)for $.99 each.....I recieved Package today form postal not the DHL shipping I supposedly paid for to get a tiny box that had 5 single little swabs!!!! This place is taking advantage of people when we're trying to live off ss and the economy... DO NOT USE THEM

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My order came so quickly
My order came so quickly! It was filled correctly with superior items. Thank you for your efficiency and great products!

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Great masks!!
WellBefore masks are amazing! Breathable but still provide a high level of protection. The nosepiece is very easy to shape so you can get a good fit. And they look fantastic!

WellBefore からの回答
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