レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I'm delighted with the well boxes we recently sent to our staff, they are easy to order and send and the process and service was flawless throughout. The boxes themselves look great (as are the conte... もっと見る

5つ星のうち5の評価

Load of different options, suitable for colleagues. Purchase was easy. Although I only sent to 1 recipient, it was easy to add the address which I can imagine would be efficient when sending to multip... もっと見る

5つ星のうち5の評価

The ordering process was very straightforward. The items were delivered quickly and the hampers are beautiful. Will definitely use WellBox again.

5つ星のうち5の評価

Ordered the Revive box as a gift for my sister. The site was easy to use, the box contents were clearly shown and checkout was quick. Added priority shipping to make sure it got to her in good time. W... もっと見る

企業情報

  1. ビジネス ギフト提供業者

当該企業による記述

Spread the love to your staff and customers, with personalised and branded deliveries sent straight to their door. Choose from a wide range of gifts, or create your own.


連絡先

4.9

優良

TrustScore 5段階評価の5

563件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(563)

過去12か月のレビュー数: 132件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent company - recommended

Welll designed website, easy to find a birthday gift for a friend (vegan), which was delivered on time and much appreciated.
Really good quality product, great communications, fantastic company - I'll recommend to friends and family. Thank you!

2025年7月1日
自発的なレビュー
5つ星のうち1の評価

Avoid.

As a first time customer, I wont be a returning one. Brought a giftcard for a friend who had just moved home, everything was fine I sent the link to my friend and then was notifed days later that I was being refunded. When I emailed to ask why they told me they had tried to get in contact with me because the transaction was flagged as fraudulent, this is complete lies because I have to log into my banking app to approve transactions also they didnt try and contact me because why did I receive the email to say I was being refunded but nothing before then to state an issue. Appalling customer service from a company that is meant to be a gifting service!

2025年7月21日
自発的なレビュー
WellBox ロゴ

WellBox からの回答

Hi Natasha, we're sorry to hear this was your first experience with us.

As discussed, we did try to contact you using the phone number provided when the order was placed, but unfortunately, we were unable to reach you.

As a precaution due to gift card fraud, our payment provider flags any transactions that could pose a risk, even when it appears to be approved on your end.

In these cases, we reach out to verify the order with the customer. If we can’t make contact within five days, we have to make a judgment call.

In this instance, the gift card you purchased hadn’t been claimed via the link you sent to your recipient. As you hadn't reached out to check why the card hadn't been sent, and the transaction had been flagged, we issued a full refund.

We did offer to reprocess the order for you with instant delivery when you made contact after receiving the refund notification, but you chose not to proceed.

We completely understand how frustrating this must have been, especially when sending a thoughtful gift. We’re genuinely sorry it didn’t go as smoothly as it should have.

5つ星のうち5の評価

Utterly wonderful

The boxes are gorgeous and really well priced for everything that comes in them and the quality of the items. I love that they donate some proceeds to charity. The sleep spray leaked all over the box which was a bit disappointing but obviously not the end of the world. I emailed just for a spray replacement and they sent me a wonderful apology replacement and it was so thoughtful. The customer service is fantastic and kind and the postage is fast!!

2025年3月4日
自発的なレビュー
5つ星のうち5の評価

Very responsive

Very responsive, turned out an order very quickly for the following week.
The giftboxes were a real hit.
Looking forward to placing the next order.
Thanks again.

2025年1月20日
自発的なレビュー
5つ星のうち5の評価

Thoughtful gifts with a purpose

Ordered a WellBox as a Christmas gift for my business partner and she loved it!
The whole package is so thoughtfully put together, on top of which there's also a charitable donation made with every purchase.
I will definitely be using them again and would highly recommend to anyone else considering.

2024年12月16日
自発的なレビュー
5つ星のうち5の評価

Excellent website design and Fast Delivery

The website design was excellent, with items clearly listed and a wide range of dietary requirements considered for food gifts. Delivery was fast (around 3-5 days during the Christmas period), and our recipients loved the gifts.

WellBox also reached out to me personally to ensure I was satisfied with the service. Five-star service, highly recommended.

2024年12月16日
自発的なレビュー
5つ星のうち5の評価

WellBox Christmas basket review

Placing our order was easy and choice of goodies was amazing. Contact without problems, everything was sent on time. Our family was thrilled to receive a little gift from Santa. I also love the idea of giving something back to the right cause. Thank you!

2024年12月18日
自発的なレビュー
5つ星のうち5の評価

Great gift ideas for teams and super easy

Great gift ideas for teams and super easy to get them bulk delivered to individual addresses, especially for teams that are spread across the UK and working virtually. Also loved being able to donate to charity. The customer service team, once you can find how to contact them were also super friendly. I didn't realise there was a template to upload addresses, once this was pointed out the process was really straight forward.

2024年12月23日
自発的なレビュー
5つ星のうち5の評価

Ordered 35 hampers for my company

Ordered 35 hampers for my company. Lots of different dietary requirements. Everyone received the hampers and we had loads of comments re how amazing they were. We will definitely be using you again. Thanks

2024年12月16日
自発的なレビュー
5つ星のうち5の評価

Fantastic I recently used Wellbox for a gift…


I recently used Wellbox for a gift delivery in the UK, and I’m thoroughly impressed. My friend was absolutely delighted with her surprise gift. The ordering process was quick and simple, with clear communication throughout, ensuring I was always updated. Delivery was swift and on time, which made the experience even better. Overall, Wellbox provided excellent service, and I’ll definitely use them again for future gift deliveries. Highly recommend for anyone looking for a hassle-free gifting option!

2024年12月10日
自発的なレビュー
5つ星のうち5の評価

Fabulous box!

The box feels really luxurious and good quality, the process to order was simple and delivery was quick. I would definitely use this again. I ordered for an individual.

2024年12月16日
自発的なレビュー
5つ星のうち5の評価

Great employee gifting service

Great employee gifting service. People were happy for the meal donated to those in need on their behalf. Uploaded a .csv file for bulk orders and it went smoothly. Highly recommended!

2024年12月1日
自発的なレビュー

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