Absolutely shocking company , cancelled subscription cancelled and they kept sending every month , product was horrible and no health benefits at all . Avoid and buy a good product elsewhere .
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I am in my mid 40s and was starting to feel very tired, severe brain fog and my hair was dry so I was looking for something that helped. I comprehensively researched supplements and this one shone out... もっと見る
Absoluter Scam! Man schließt ein Abo ab, kann es aber nirgendwo kündigen. Es kommen wieder neue Lieferungen, ohne dass man diese stoppen könnte. Rücksendung nur nach Australien gegen Gebühr, obwohl di... もっと見る
The orders come regularly as promised. High quality products, I use the chocolate elixir every night and really is good. Tasted delicious, relaxes me before bed, low in calories and is doing me good.... もっと見る
企業情報
当該企業による記述
The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.
連絡先
オーストラリア
- welleco.co.uk
3.2
まあまあ
240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 11％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Product
Great service, arrived quickly and a great product. Have slept so much better since having the evening elixir before I go to bed. Have had slight belly trouble after a week of taking it every night but this could be as a result of something else. If it persists due to the magnesium content then may do every other night. Other than that feel really well and rested on it. Will buy again.
2025年8月19日
WelleCo からの回答
Hi Madeleine,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Evening Elixir and have been sleeping well. Our team have reached out to you via email with some further information regarding the magnesium in The Evening Elixir.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Sadly my product arrived damaged
Sadly my product arrived damaged, so a lot had gone from the package.
2025年8月28日
自発的なレビュー
WelleCo からの回答
Hi Claire,
Thank-you for sharing your feedback. We are so sorry to hear that your order arrived damaged. This certainly is not the premium experience we aim to give our WelleCommunity.
We would love to send you a replacement order, if you could share your original order number our team can certainly arrange this.
I look forward to hearing from you.
Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.
Taste isn’t at all as advertised
I purchased both the well eco evening elixir hot chocolate mix and the hydro protein elixir that you mix with water. The protein water is in the blackcurrant and pomegranate flavour and sadly has an awful taste. It has an affect taste like starch / potatoes and although looks pink and smells great, bizarrely tastes nothing like the smell or flavours. The chocolate evening elixir again smells lovely when you make it but tastes like watery chocolate. It’s actually quite hard to drink, as it’s so thin in texture and although you can smell the chocolate you just taste a really dirty dishwater flavour. Quite surprised as the reviews seem to make this product sound amazing. I can’t speak for the health benefits of both as have only been using them for 4 days hence giving two stats otherwise I would give one. I’ll be sticking with whey protein going forward.
2025年8月26日
自発的なレビュー
WelleCo からの回答
Hi Gemma,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Evening Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you an alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.
Absolutely fabulous customer service
Absolutely fabulous customer service. I had an issue with an order, my mistake not theirs. I messaged the customer service link and had a response and a generous solution within an hour! Fabulous products, we use the Super Kids Elixir and Protein (stopped my son’s growing pains in his legs at night) and Skin Elixir (vastly improved my daughter’s skin problems), always delivered very quickly.
2025年8月14日
自発的なレビュー
WelleCo からの回答
Hi AB,
Thank-you for reaching out and sharing your feedback with us.
We are so glad to feel you and your family have been enjoying the WelleCo collection and that you had a great customer experience with us. Our WelleCommunity is the heart of our brand!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
I have only been using the super elixer…
I have only been using the super elixer for a few days and certainly feel the benefits of this product, less tired during the day better sleep , however this supplement contains vitamin B6 which is really unnecessary and l believe dangerous over a period of time . I’ld be happy to continue taking this super elixir but l don’t believe it’s safe due to toxicity reports of vitamin B6 over daily dosages which can be really harmful. Remove the B6
2025年8月9日
自発的なレビュー
WelleCo からの回答
Hi Joanna,
Thank you for your feedback and for sharing your experience – we’re so glad to hear you’re already feeling benefits like improved energy and better sleep.
We understand your concern about Vitamin B6, and we’d like to clarify that The Super Elixir does not contain any added Vitamin B6 in its formulation. Any present would come naturally from the wholefood ingredients, in trace amounts only. This is very different from taking synthetic B6 supplements in high doses, which is where toxicity concerns arise.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
WelleCo からの回答
Hi Nur,
Thank-you for getting in touch.
We are so glad to hear you had a positive experience with our Customer Experience Team!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
I would not recommend to buy these…
I would not recommend to buy these products! I spent a lot of money to try both the hydro protein and vanilla nourishing protein and both are horrible in taste.
With the hydroprotein I had to throw it out… afterwards I ruined a berry smoothie even if I just put a little in..
Very disappointing when looking at the price point :(
2025年7月11日
自発的なレビュー
WelleCo からの回答
Hi Anna,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The HydroProtein Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.
Since taking The Super Elixir if feel…
Since taking The Super Elixir if feel much more youthful, energetic and I don’t YoYo with my mood anymore. Which is one of the biggest benefits for me! Before taking the Super Elixir I was finding my self all the way through my cycle, going from feeling normal to extremely low, for no reason. I was scatty, forgetful, anxious and all the things that come with perimenopause, like aching legs during the night etc.. I’ve been taking the Super Elixir now for approximately 6 months and I think with pairing that with exercise and eating healthy I definitely feel more confident and happier within myself! It has also given more motivation to get up in a morning, maybe because now I sleep much better! I would recommend any of the WelleCo products to anyone who has been feeling the way I was before making the Super Elixir a part of my daily routine,
2025年1月24日
WelleCo からの回答
Hi Emily,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad you have been benefiting from The Super Elixir. We feel very lucky to be apart of your journey.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
WelleCo からの回答
Hi Sam,
Thank you for your feedback on our packaging and flavour! We love to hear this.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
WelleCo からの回答
Hi Carolyn,
Thank-you for sharing your feedback.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
No Thanks
Order took ages to arrive and wasn’t all in the package. Contacted customer service and they said I should have received an email to inform me of the delay (I had not), received a voucher to buy the missing spoon that was out of stock but I would then have to pay a postage charge for something I’ve already paid for. The Evening Elixir is rank. Doesn’t taste of chocolate at all and is unpalatable. Had high hopes when I subscribed but I’ve cancelled the subscription
2025年6月19日
WelleCo からの回答
Hi Sara,
Thank-you for getting in touch.
We are sorry to hear of your recent experience. This certainly does not meet our WelleCo standards and values and we apologise for this.
Our team have reached out to you via email for further support, we would love to send you an alternative to The Evening Elixir.
We thank-you for the opportunity you have provided us to resolve this issue for you and appreciate your patience during this time.
Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.
WellCo really does what they say
WellCo really does what they say. They provide clean natural ingredients in their products and it has made a massive impact on my wellbeing and my skin . The products are worth the price tag . The only supplement I don’t like to take is the daily greens
2025年6月18日
WelleCo からの回答
Hi Anja,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying products from our WelleCo collection!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
I love the hot chocolate
I love the hot chocolate, and decided to try the greens,the video explaing how it helps with so many things really was a game changer for me, I look forward to trying this product and having my health and skin improve in so many ways. Love the free gift to.As a single mum and carer of two beautiful autistic sons, I need to look after myself, to look after them, and your products are my treats, and well worth the money.I look at it as investing in mine and my sons futures. Love and light to you 💞
2025年6月19日
WelleCo からの回答
Hi Beverly,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are truely thrilled to hear you have been feeling the well deserved benefits of The Evening Elixir and The Super Elixir.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Slow delivery, expensive but tastes nice
The hot chocolate tastes lovely and I do think it makes me fall asleep a little easier. However, it’s expensive, delivery was slow and I didn’t get my free spoon! Not sure I would buy it again.
2025年6月19日
WelleCo からの回答
Hi Kimmy,
Thank you for sharing your feedback. We are really glad to hear you're enjoying the taste of The Evening Elixir and that it's been helping you wind down more easily.
That said, we're truly sorry to hear your experience with delivery and the missing spoon fell short of expectations. That’s not the seamless experience we aim to provide. We’d love to make it right by sending you the complimentary WelleCo spoon you were meant to receive.
Our team have reached out to share a discount code for you to re-purchase The Elixir Spoon once we receive new stock.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Phoebe,
WelleCo Customer Experience Specialist & In-House Nutritionist.
WelleCo からの回答
Hi Sara!
Thank-you for for taking time to get in touch and for sharing your experience with us.
We are glad you are enjoying the products.
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
I have tried to cancel my subscription…
I have tried to cancel my subscription many many time with no success.
2025年6月17日
WelleCo からの回答
Hi Evan,
Thank you for getting in touch.
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
We are sorry to hear you had trouble cancelling your subscription, I can confirm that this was cancelled on the 21st of June.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
The hydro protein elixir is excellent
The hydro protein elixir is excellent. I prefer the black currant and pomegranate flavour that has a more refreshing taste. I mix in my water and sip during exercise and also enjoy it as an alternative drink. I feel totally hydrated and energized drinking this and have noticed that my hair and nails are stronger.
2025年6月17日
WelleCo からの回答
Hi Jenny,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The HydroProtein and feeling the welle deserved benefits!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
WelleCo works!
I take the Super Elixier, the Goddess Elixir and the Hydro Protein Elixier. The taste is good and the delivery was always very fast. I've never had any problems.
I take Super Elixier for more then 6 month now. I definitely feel better, especially the condition of my skin has improved.
2025年6月26日
自発的なレビュー
WelleCo からの回答
Hi Eva,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying products from our WelleCo collection!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Please don’t waste your money or time
I don’t usually review products, but this one was so bad I have to warn people. Please don’t waste your money or time. It’s a gimmick. The vanilla protein powder tastes absolutely horrible, I mixed it in a raspberry smoothie, I could only force myself to have 2 sips. And now I have reflux and an awful after taste. I’ve also had a coffee to try and mask the taste in my mouth, but it’s still there. It’s so bitter and can hardly taste any vanilla. Almost like it’s expired. I also tried the evening elixir last night, the taste wasn’t as bad as the protein but definitely not yummy, I was barly able to finish it. I have never been a picky eater, but I’ll be throwing both away. I’ve tried other protein powders before and this one is unusable. What a waste. Elle is scamming us.
2025年6月24日
自発的なレビュー
WelleCo からの回答
Hi Sophia,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Nourishing Protein Elixir and The Evening Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Stay Welle,
Phoebe,
WelleCo Customer Experience Specialist & In-House Nutrionist.
I am so disappointed just like dirttea…
I am so disappointed just like dirttea you order get a tin and it’s half full…why a billionaire needs to rip us off in the name of health and beauty…annoys me so much!
2025年6月23日
自発的なレビュー
WelleCo からの回答
Hi Sally,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
Due to the bulk density of the powder sufficient jar head space is required during powder filling to ensure minimal powder wastage.
Our team have reached out to you with some further details and have refunded you for your order, understanding your fustration.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Phoebe,
WelleCo Customer Experience Specialist & In-House-Nutritionist.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。