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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I wish i had read the reviews before ordering. Like so many reviews here are saying - you have to wonder what the stability is of the company - poor customer service and horrendous time to ship produc... もっと見る

5つ星のうち1の評価

Am surprised just how terrible dealing with this company is. They generated firstly an autopay that I had not agreed to for a subscription and then also failed to send the product. After a MONTH they... もっと見る

5つ星のうち1の評価

Great product. Horrible customer Svc support. I mean no way to get in touch no matter how you try to contact Especially at this price point. Starting to wonder if they r struggling and going under.... もっと見る

5つ星のうち5の評価

So grateful for a Greens product that is easy on the taste buds (blood orange) that enables me to take it every morning as well as sell it in Chemist Warehouse. I travel full time therefore unable to... もっと見る

企業が回答しました

企業情報

  1. ビタミン・サプリメント専門店

当該企業による記述

The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.


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2.0

期待以下

TrustScore 5段階評価の2

40件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 5%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.0

すべてのレビュー

(40)

過去12か月のレビュー数: 22

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I wish i had read the reviews before… Poor customer service & terrible shipping delays.

I wish i had read the reviews before ordering. Like so many reviews here are saying - you have to wonder what the stability is of the company - poor customer service and horrendous time to ship product. They say they will be in contact with shipping information after 2-3 business days - but this doesn't happen. You keep following up and get nowhere. They say there must be a warehouse problem - but looking at the other reviews here, they seem to have bigger system/company problems. What a shame for what is marketed as such a great product.

2026年6月10日
自発的なレビュー
5つ星のうち1の評価

Didn’t receive order and continue to receive AI generated email responses that say they don’t know when my product will be shipped

Am surprised just how terrible dealing with this company is. They generated firstly an autopay that I had not agreed to for a subscription and then also failed to send the product. After a MONTH they continue to send automated AI generated emails back saying they don’t know when the product will be shipped. Have reported the company to EU regulators.

2026年6月1日
自発的なレビュー
5つ星のうち1の評価

So disappointed

Great product. Horrible customer Svc support. I mean no way to get in touch no matter how you try to contact Especially at this price point. Starting to wonder if they r struggling and going under. They completely messed up my subscription and I have been w them since they started the company

2026年3月19日
自発的なレビュー
5つ星のうち1の評価

The worst customer service

The worst customer service of any company I have dealt with. They literally do not respond. The products are great however the customer service is so bad that unfortunately I have had to cancel my subscription and move on. Such a shame that the customer service let's them down so much.

2026年5月21日
自発的なレビュー
5つ星のうち1の評価

Products taste terrible

Products taste terrible - I am pretty good at just dealing with stuff that is healthy and beneficial, but the overall taste of products is so bad and the ones I have toughed it out with for weeks have had no noticeable benefits. I have tried the Super Elixir in blood orange, which is barely drinkable (have to mix it with ice water and drink quickly), and mixed berry, which was so disgusting I couldn't drink it. I've also tried the Hydroprotein in blackcurrant and pomegranate and it's disgusting. The evening elixir is the only thing I've tried that is drinkable.

2026年4月30日
自発的なレビュー
5つ星のうち1の評価

Goddess Elixir no relief

I bought the Goddess Elixir from Chemist Warehouse $50 I paid going by the high reviews. The very next day I felt bloated and no relief from my perimenopausal symptoms. Gained weight. Stopped after one week. Not for me.

2026年4月2日
自発的なレビュー
5つ星のうち1の評価

Still waiting...

I’m really disappointed with my experience with WelleCo. It’s been almost 4 weeks since I placed my order, and I still haven’t received it.

This is an extremely long wait time, especially without clear communication or updates. For a brand like WelleCo, I expected a much better level of service.

Unfortunately, this has been quite frustrating and not the experience I was hoping for. I am not even looking forward to using the the product.

2026年3月31日
自発的なレビュー
5つ星のうち1の評価

Technically incompetent (phone and chat…

Technically incompetent (phone and chat wait times are an hour plus) and are unwilling to be flexible when they make mistakes. Operator said there about my missed health screening “we make one off exception if you miss your screening date but not in this case.”

2026年3月27日
自発的なレビュー
5つ星のうち1の評価

Really disappointed as paid a lot for…

Really disappointed as paid a lot for product following Elle McPherson's endorsing of and the taste of the super elixir original is absolutely indigestible awful. The texture is way off. I cannot stomach andly of the greens blends again the taste is awful and the texture isn't right no matter how long blended eyc.

2026年2月19日
自発的なレビュー
5つ星のうち1の評価

Absolutely terrible service.

Absolutely terrible service.

Order #EU164570 was placed on March 3rd, and I still have zero information about where it is. I’ve sent 5 emails and tried contacting customer support through the website — no response at all.

This is not a delay, this is complete customer neglect.

If you’re thinking about ordering — don’t. Once they take your money, you apparently no longer exist.

2026年3月3日
自発的なレビュー
5つ星のうち1の評価

Unauthorized Monthly Charges and Deliveries

I placed an order during Black Friday (buy one, get two free) to test the product. I did not subscribe to any monthly plan. However, I have been receiving a product every month and being charged the full price, even though my account shows no active subscription. I have requested: (1) cancellation of any unauthorized subscription linked to my account, (2) an immediate stop to all future shipments and charges, and (3) a refund of the charges already taken. I am currently awaiting their response.
As for the product itself, I tested it for several days and did not notice any improvement in my condition. The taste is okay, nothing special, and the claimed effects are not verified (at least in my experience).

2026年3月3日
自発的なレビュー
5つ星のうち5の評価

I have been taking the Wellco greens…

I have been taking the Wellco greens since my daughter put me onto them 4 years ago, I notice a difference in my wellbeing and energy when not taking the product - I wouldnt live my life without it now - I am nearly 81 years old and living a very active life

2025年4月27日
自発的なレビュー
5つ星のうち5の評価

Love love the Super Elixir from Welleco…

Love love the Super Elixir from Welleco Australia . I took this years ago and just got out of the habit , well after an exhausting Xmas I decided to buy it again. Bought from Chemist Warehouse for a great price , the Blood Orange flavour is soooo much more palatable than the original . The main thing is after only 5 days I already feel amazing , so much more energy , mood is much brighter and truely sleeping like a log. Cannot recommend this highly enough . I won’t be stopping this again . 10 out of 10.

2026年1月11日
自発的なレビュー
5つ星のうち1の評価

Website experience is shambles…

I've been trying to order 3 products for over a week now, the website has conflicting prices (25% off for new subscribers) $88 down to $66 for 1 of the products so I thought ok I'll subscribe and save but when you click to add the product to your cart it only takes 20% off $70 in cart right up until checkout...
Customer service responses weren't helpful saying only 1 discount code at a time /but it still didn't address the problem and the price discrepancy on the webpage. They sent me a $10 off code which didn't work either - Bit of a shambles so I've given up trying. It's $69 at chemist warehouse so maybe I'll try it but it's already left a bad taste in my mouth. What a shame.

2026年1月6日
自発的なレビュー
5つ星のうち1の評価

Chronic diarrhea and upset stomach for 5 weeks.

I so so wanted to love this product- the Super Elixir by Elle McPherson … but it has caused chronic diarrhea and stomach upsets daily for almost 5 weeks now so I’ve just thrown it … I read other reviews about reducing the dosage to 1 teaspoon in place of two which I did for 3 weeks out of the 5 weeks I took it, but the diarrhea and stomach upsets continued … I’m so disappointed … it didn’t taste great either. I’m going to try Live it up Greens next.

2025年12月28日
自発的なレビュー
5つ星のうち5の評価

I had a recent enquiry with WelleCo and…

I had a recent enquiry with WelleCo and their customer service team was exceptional. They replied quickly, were incredibly helpful, and made the whole process smooth and easy. Emma in particular was fantastic, friendly, professional, and went above and beyond to assist.

It’s rare to experience this level of genuine care and efficiency. Really impressed and grateful for the great service. Highly recommend WelleCo!

2025年12月2日
自発的なレビュー
5つ星のうち5の評価

Best Pre Meno

I have just received my order for menopause and within 3 days my energy changed, my sleep patterns changed and also I was back to going to the toilet as normal instead of being bloated constantly. I didn't want to go on anything drastic yet. This has made a huge difference for me and libido also has come back. Can not recommend enough.

2025年11月10日
自発的なレビュー

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