Absolutely shocking company , cancelled subscription cancelled and they kept sending every month , product was horrible and no health benefits at all . Avoid and buy a good product elsewhere .
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I am in my mid 40s and was starting to feel very tired, severe brain fog and my hair was dry so I was looking for something that helped. I comprehensively researched supplements and this one shone out... もっと見る
Absoluter Scam! Man schließt ein Abo ab, kann es aber nirgendwo kündigen. Es kommen wieder neue Lieferungen, ohne dass man diese stoppen könnte. Rücksendung nur nach Australien gegen Gebühr, obwohl di... もっと見る
The orders come regularly as promised. High quality products, I use the chocolate elixir every night and really is good. Tasted delicious, relaxes me before bed, low in calories and is doing me good.... もっと見る
企業情報
当該企業による記述
The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.
連絡先
オーストラリア
- welleco.co.uk
3.2
まあまあ
240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 11％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Night Elixir and customer setvive
I only started using the Night Elixir and so far so good. It tastes good and have me relaxed and ready for bed. I had a problem with the order and Phoebe from the customer service resolved it quickly and professionally. I will def order again
.
2025年3月2日
自発的なレビュー
WelleCo からの回答
Hi Anna!
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Evening Elixir as part of your night-time routine!
We appreciate your feedback in regards to your order issues and are happy we could provide you with a solution and positive experience.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I've used Welleco for a few years
I've used Welleco for a few years - yes, it may be costly but I always return as the products simply work. I've tried several products and the service is always good. Would recommend :)
2025年3月6日
WelleCo からの回答
Hi Mac,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying products from our WelleCo collection!
We appreciate your ongoing loyalty as a WelleCommunity member.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
As usual it takes way too long to…
As usual it takes way too long to receive an order. I placed my most recent order 1 month ago and still nothing. Appalling.
2025年3月6日
WelleCo からの回答
Hi Caroline,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
I can confirm your order has now been delivered.
We apologise profusely for the delays and we have reached out to you via email with further information and correspondence.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Phoebe
WelleCo Customer Experience Specialist.
Excellent help line
Very helpful people on the help line. Nothing is too much trouble and the problem is fully resolved quickly.
2025年2月20日
WelleCo からの回答
Hi Cheryl,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear of your positive experience with our Customer Experience Team.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Good to know I'm including greens daily…
Good to know that I'm including greens in my diet in a consistent and easy way. Feel good feel the glow 😊
2025年3月6日
WelleCo からの回答
Hi GG,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying incorporating The Super Elixir into your wellness routine!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Love this product
2025年2月16日
WelleCo からの回答
Hi Julia,
Thank-you for taking time to get in touch and for sharing your experience with us. We are so glad to hear you are loving your loving WelleCo products.
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Feeling great with Welle! Never without!
Since one year I’m using the Welle’s Elexirs and the Super Colagen, Could not imagine my day starting without.
2025年2月16日
WelleCo からの回答
Hi Irena,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Collagen Elixir and The Super Elixir!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
WelleCo からの回答
Hi!
Thank-you for sharing your feedback with us!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
The flavour is nice
The flavour is nice, lemon and lime, however, I haven't noticed any difference taking the supplement to my normal, well priced supplement which is disappointing. The mixture also doesn't blend well into water/juice, there are little globules of powder that don't dissolve. I won't be buying again.
2025年2月15日
WelleCo からの回答
Hi Jodie,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that you are having trouble blending The Super Elixir. We recommend stirring this with an electric whisk, or shaking well in our Hydrator Bottle for best results.
I have passed your feedback onto out Product Development Team for future consideration.
We would love to offer you a refund and alternative product if you wished. If this would work for you, please email us via customerservice@welleco.com.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
The Super Elixr has been a daily add to…
The Super Elixr has been a daily add to my fruit smoothie every morning for 4 weeks. Physically I feel much better but amazingly I look much brighter in the face. I have rhumatoid arthritis brought on by the covid jab and currently on prescription medications. I truly feel like the elxr has helped with the inflammation and my overall wellness.
2025年2月27日
自発的なレビュー
WelleCo からの回答
Hi Sunny,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir and feeling the well deserved benefits.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
6 months experience
Since starting the super elixir, my nails have gotten very brittle.
Since I started it because I felt tired and all sorts of symptoms, my first instinct was to continue and that it would improve in time, so I also purchased the collagen one.
My nails have gotten worse.
My periods have also gotten more painful, reminiscing some symptoms from my endo days, so I started the PMS pills.
Needless to say, 6 months in, I've spent a lot of money, I don't feel more energised at all, my periods pains have come back, my nails are so brittle, I cannot have them longer than 1mm, and my hair are nowhere near thick and healthy.
And I've certainly not lost any weight, quite the contrary, despite eating healthy food and decreasing my calorie uptake
2025年2月26日
自発的なレビュー
WelleCo からの回答
Hi Naomie,
Thank-you for taking the time to get in touch.
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
We understand that The Super Elixir, PMS Elixir and Collagen Elixir may not be suited for your needs and sympathise for the symptoms you have recently experienced.
Here at WelleCo, we appreciate that every individual is unique and there are a variety of factors that can influence an individual's state of health, including how supplements can impact our body. These can include hormonal balances, digestive health, stress, genetics, diet, supplement/medication regime and lifestyle factors.
We recommend consulting your Primary Healthcare Professional prior to taking our products, to discuss whether the product is suitable for you.
Every individual is unique and there are a variety of factors that can influence an individual's state of health. Your GP, Naturopath or Nutritionist may be able to provide further information based on your individual needs.
We have requested further information so we can best assist you.
Phoebe
WelleCo Customer Experience Specialist.
Allergic reaction?
I’ve been taking The Evening Elixir and unfortunately, like another reviewer here, I’ve come out in a hives-like bumpy rash under my chin and along my jawline. I love the product but it doesn’t love me!
2025年2月26日
自発的なレビュー
WelleCo からの回答
Hi Jude,
Thank you for getting in touch to provide us with your feedback.
I’m sorry to hear of your experience while you were taking The Evening Elixir. We understand how disappointing this can be.
Our Regulatory Team would like to ask you additional questions, to provide some further information regarding your experience and to enable us to organise a refund.
I look forward to hearing from you,
Phoebe
WelleCo Customer Experience Specialist.
Goddess elixir made me feel worse
So bought 2 pots of the goddess elixir tablets. Have been taking them for 3 and a half weeks and have felt increasingly unwell. I am post menopausal and was on a supplement before which I actually felt had benefits. After much hype about this product I thought I would change to see if that would help more. Very dissapointed with them. They certainly don’t work for me, all the menopausal symptoms have come back including the night sweats which I have not had for at least 2 years. Brain fog back, low mood etc. I have decided today to stop taking them. Have written to them a few times on their website and no response. Surely at the price they are there should be some comeback if they don’t work ? I really do wanted these to help but for me they are making it worse. There is no way of knowing if they receive the online form as in you don’t get an email acknowledging it. I feel the customer service really lets them down. Will continue to fight for a refund and happy to send second unopened pot back. I am not saying they don’t work for some but maybe not for post menopausal as it says on their website ? So now they have sent me a message asking me for additional information but not actually asked me any additional information. They are saying if they don’t hear from me they don’t know if its a genuine review but are asking for a reference which they haven’t given me. They are saying they need to verify I am a consumer and they have my email address with the order. It’s just a token response to a negative review. If you want to take your chances then be prepared for customer services to ignore your emails and the online contact form if you have a problem.
2025年2月22日
自発的なレビュー
WelleCo からの回答
Thank you for getting in touch to provide us with your feedback.
I’m sorry to hear of your experience while you were taking The Goddess Elixir. We understand how disappointing this can be.
Our Regulatory Team would like to ask you additional questions, to provide some further information regarding your experience and to enable us to organise a refund.
I look forward to hearing from you,
Phoebe
WelleCo Customer Experience Specialist.
i'm very concerned as
i'm very concerned as, since i started to take my face had a reaction. I've been with a super super clean skin and a couple of hours after taking this it started to appear this kind of irritation around my cheek bones and under the chin. i'm gutted as i just got the product, i'm ok with the taste and all but now i dont know what to do with. got the night elixir too but that one i think its fine
2025年2月16日
自発的なレビュー
WelleCo からの回答
Hi Catarina,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am very sorry to hear of your recent experience whilst trying The Super Elixir. The symptoms you have described sound like an allergic / adverse reaction.
The team at WelleCo take these matters very seriously and kindly ask if we can send you screening questions via email.
We would love to offer you a refund for your order. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
I was very excited to read about this…
I was very excited to read about this product and had very high hopes from it. I ordered 3 months supply as it was a cost effective way to get started. I ordered blood orange flavour. I started taking it about a week ago. First observation was the taste. I mixed it with water and I could not drink it. Not only the flavour, but the smell was awful and unpalatable. I did manage to find an acceptable solution by mixing with fresh orange and blending rather than stirring. However, a week in, I feel unwell. I feel extremely lethargic and have been unable to follow my normal activities. This is very out of character for me and I am concerned that this is having a negative impact on me as it is the only thing in my routine I have changed. I have decided to stop drinking it. I intend to return the two untouched tins to the company and hope they will do the right thing and refund me.
2025年2月12日
自発的なレビュー
WelleCo からの回答
Hi Angela,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Super Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
Excellent.
Excellent.
I feel energised, alert and overall feel way better since I started taking it.
My digestive system works much better.
2025年1月22日
WelleCo からの回答
Hi there.
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been feeling the well deserved benefits of our products.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I have been using the elixir for 18…
I have been using the elixir for 18 months/ 2 years now and it's great, I feel when I have ran out. My skin is so much better from using it, my hair is the thickest its ever been and it gives me energy.
2025年1月21日
WelleCo からの回答
Hi April,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been feeling the well deserved benefits of The Super Elixir.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
The website is user friendly & the…
The website is user friendly & the products always arrive in good time.
Also the products are high quality made from top ingredients. I am a very satisfied customer.
2025年1月18日
WelleCo からの回答
Hi Julie,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying products from our WelleCo collection! Our community is the heart of our brand.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
The Chocolate Nourishing Protein was…
The Chocolate Nourishing Protein was tasty. Better that Dukes or Lady Shakes and even the Healthy Chef. I used ice, cold water, a spoon of greek yogurt and some honey. It was delicious. Delivery did take longer than expected (6 days) for metro but it did arrive in good condition. This is my second time purchasing and I received both shipments.
2025年2月7日
自発的なレビュー
WelleCo からの回答
Hi Melati,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying the Nourishing Protein! We love adding this into our yoghurt to make a satisfying snack or breakfast bowl!
We appreciate your feedback in regards to our delivery time. I have passed this onto our Warehouse and Logistics Team for future consideration.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Lack of answering email queries…
Lack of answering email queries delivery left outside in rain abandoned in front of car not even in safe place
2025年1月20日
WelleCo からの回答
Hi Elise,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
We never intend for our orders to be sent in a less than perfect manner and want to emphasise that this is not typical of the WelleCo customer experience.
I have reached out to you via email with the details of a replacement order to be sent to you.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Stay Welle.
Phoebe
WelleCo Customer Experience Specialist
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