The product seems very good. Time will tell but the price is terrific. Delivery a little slow and the price to upgrade to express post is exorbitant. You have to be organised as it is a process to get... ãã£ãšèŠã
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Website easy to navigate and goods dispatched in a timely manner. However, it took another three weeks to actually receive my order as the delivery partner chosed by Wellsons was incredibly incompe... ãã£ãšèŠã
Wellsons were fabulous. The order was shipped safely and relatively promptly given it was shipped from o/s. There was a warranty issue with the basin, however, after referring to the manufacturer, qui... ãã£ãšèŠã
Wellsons provided a quick and professional response to my order. Price were keen and delivery performance and communications were top class. My request to have part of the order delivered because my b... ãã£ãšèŠã
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Unit B1, 12-21 Mandible Ave , 2015, Alexandria, ãªãŒã¹ãã©ãªã¢
- 1300265812
- sales@wellsons.com.au
- wellsons.com.au
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Great product - On time delivery
Quick. Simple . Easy. No hassles
The web site made it so easy to find what i was looking for.
Postage was fast.
Customer service is excellent.
They don't price gouge.
I would highly recommend this company.
The order took far too long to arriveâŠ
The order took far too long to arrive by post.
Worth Giving these guys a go!
Great quality materials at a great price! Will be shopping at Wellsons more often!
2 different emails at different timesâŠ
2 different emails at different times that both went unanswered until I called customer service and the excuse was that it was sitting in spam ⊠really you donât check that folder? Frustrating and annoying service - I then get charged a restock fee to return the product after I was left with no reply for 2 weeks about returning it.
As advertised and no delay in delivery
As advertised and no delay in delivery
Thanks
Took long time to get
Took long time to get, didnât give the warning of out stock
Simple online choice process and ordering
Easy to navigate website to see the options for small vanities.
Good engagement with the warehouse to enable interstate shipment.
I love the Product I chose
I love the Product I chose! But to be honest it took longer than it should have to be delivered.
Customer Service-Clear communication
Customer Service-Clear communication. Hassle free return. Well organised delivery. Good value for money.
Very fast delivery but returns andâŠ
Very fast delivery but returns and refunds are very costly. Beware
When it comes to plumbing supplies
When it comes to plumbing supplies, I found Wellson's offer great value for money, fast delivery and great after sales service. I would definitely recommend and purchase again.
Deceptive, dishonest, very poor experience
Deceptive, dishonest, and very poor expeience overall. We ordered a small shower niche (around $70) and paid $50 for shipping on the basis of Wellson's website that it would be dispatched within 1 to 3 business days. The niche was needed urgently. After repeated follow ups with no response, we emailed Wellsons to advise the works had progressed and the product was no longer needed. Then, still with no response, Wellsons dispatched the product more than 2 weeks later. By that the works were already complete without the niche. Followed up with Wellsons again for a refund. Still no response. Would not buy again from Wellsons.
Good value!
Good value!
Unfortunately one of the basins was incorrect.
They fixed the problem promptly!!
good service
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