WeShare Health レビュー 

Natausha was great! She took the lead to take care of the issue I had with my provider and resolved it quickly.

I had several issues that needed to be resolved and Monica was able to review and resolve every issue on the phone with me and took care of everything so I didn’t need to do any further follow up or make any more additional calls. She was so professional and friendly.

Great patience and assistance. Was able to clarify with doctor's office communication that I could not.

I had been frustrated with the call in method to member services. Received a call this morning from Tiffany in response to my email request to have questions answered and modifications to my plan. Tiffany was very helpful and patient in listening to my requests and clarifying with me that I understood. Tiffany emailed additional information that will be helpful for connecting my provider with the outreach team for coverage concerns.

Sheila was wonderful to work with over the phone - she was patient and helpful as she navigated answering many different questions for me. Great customer service!

Thank you so much for answering all my questions, and for being so kind.

Don Shields went above and beyond to answer all of my questions. I had several in regards to myself, as well as other family members, and Don was patient, thorough, and knowledgeable to make sure he answered them all, and I understood the correct steps to get everything taken care of!

Monica D. Was wonderful!!! She was very patient, she stayed on the call helping my with 3 situations I was dealing with. She called each one, sharing the outcome each time. She followed up the next morning on additional details. She was so kind, helpful and understanding.

Robyn has been very helpful! She called my provider on my behalf and advocated for my billed amount. Still working out details, but she has been very thorough. Very knowledgeable on all my questions!

Don was very helpful and helped me with several issues :)

Awful!! It has been a nightmare! Most medical facilities, doctors, etc. have never heard of WeShare. To verify, it takes forever for that to happen, and we still haven't received answers at all! I have called WeShare so many times and have waited at least an hour for someone. My son paid a little over $1600 for 4 months and all we got was able to pay $75 to see a specialist. Couldn't find a facility that would take WEShare for an ultrasound. That was in May! AND we're STUCK with an $800 bill for blood work because the lab wasn't in-network (@ the doctor's office!). You have to check everywhere to see if they take WeShare. Nightmare!! We cancelled them today!!!

Kirs Cobb was unbelievably helpful, making suggestions and accomodations to help me through a tough period. He made is possible for me to keep coverage during a period I thought I would have to give it up.

Natausha Jefferson was incredibly helpful with my case. She was easy to communicate with and processed everything accordingly. Thank you, Gino Mazzotta.

My family and I (6 people) are new to WeShare. I called WeShare today to ask for assistance on setting up our accounts and for answers to several important questions (healthy discount, onboarding process etc.). Mr. Don Shields answered my call and he is absolutely a pleasure to talk to. He is professional, patient, and goes above and beyond to assist me. I would highly recommend WeShare to my friends and family. Congratulations to WeShare for hiring such competent staff like Don. Thank you !!

Sheila was very competent to help sort out the details of my case. Very thorough and polite.

Natasha Jefferson was so helpful! She went beyond my expectations with her help, calling my provider while I waited on the line and explaining everything thoroughly!I so appreciated her exceptional service!

I had the pleasure of speaking with Margo Szavoszt . She was most helpful in giving clarity to my issue of participating providers in my area. She patiently listened and not only guided me through but gave additional information of instructions to help keep me in line while navigating the process. Extremely valuable heads up technique she has in this ministry. Surely her compassion was evident!! Thank you WeShare and Margo !!!

Jamille was fantastic, kind and saw my need through to a resolution

I contacted UHSM today to resolve a billing discrepancy, and I would like to commend Tremyl for her exceptional assistance. She went above and beyond by facilitating communication with the provider to address the matter. I sincerely appreciate your dedicated support in this matter.