Clear explanation of charges and reserve prices. Payment was fast, and the free collection service made the process hassle‑free. The website is clear and easy to use. The only downside is that the s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I don't generally leave reviews, however I have bought two bottles in the latest auction (early September 2026). I've got my bottles today. To say the packaging is good is doing it down. It's except... もっと見る
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Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... もっと見る
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5-star efficiency at every stage. Consistently prompt, personal, informed responses. Estimated proceeds at lower end of YOUR expectations comfortably exceeded MY hopes! Then you went better tha... もっと見る
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企業情報
当該企業による記述
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
連絡先
Elixir House, NW10 7SF, London, 英国
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4.6
優良
1252件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Whisky.Auction からの回答
Hi Tim,
Thank you so much for sharing this. We’re glad to hear our team made things smooth and professional for you.
Kind regards,
The Whisky.Auction Team
This is a delightful company that…
This is a delightful company that really knows what they are doing and the customer service is honestly so great. I sold a limited edition bottle of tequila and I love the way the auction was held. Highly recommend Whisky Auction. Thank you so much.
2024年11月27日
自発的なレビュー
Whisky.Auction からの回答
Hi Rosita,
Thank you so much for sharing your experience with us. We’re delighted to hear that your auction experience went smoothly and that the auction process and our customer service met your expectations.
We truly appreciate your recommendation and your trust. If you decide to sell or explore more bottles in the future, we’ll be ready to help. Cheers, and thank you again for your kind words!
Kind regards,
The Whisky.Auction Team
Whisky.Auction からの回答
Hi Rob,
Thank you for leaving us a positive review. We're delighted to hear you enjoyed your experience and found some harder-to-find whiskies. That’s exactly what we aim for!
Kind regards,
The Whisky.Auction Team
Excellent service from start to finish.
Excellent service from start to finish!
Initially obtained a valuation which I was happy with and decided to deliver my bottle for auction personally. I was kept abreast of events by email. Eventually my bottle sold at auction for well over the estimate and I received prompt payment.
2025年10月20日
自発的なレビュー
Whisky.Auction からの回答
Hi GB,
Thank you for your feedback! We’re delighted to hear that you found our buying process easy and our administration smooth. It’s great to know that our delivery service continues to meet your expectations.
We appreciate your support and look forward to serving you again!
Kind regards,
The Whisky.Auction Team
Whisky.Auction からの回答
Hi Glenn,
Thank you for taking the time to leave us a positive review. We’re delighted to hear that your parcel arrived well-packaged, was delivered quickly, and that you found our delivery rates reasonable. Your feedback is greatly appreciated!
Kind regards,
The Whisky.Auction Team
Whisky.Auction からの回答
Thanks so much, Stephen! We’re glad your order went smoothly and you’re happy with your purchase. We appreciate your support!
The Whisky.Auction Team
Easy to use website with great…
Easy to use website with great functionality for buyers. Wide range of whiskies on offer. Quick delivery and eco-friendly packaging
2025年10月21日
Whisky.Auction からの回答
Thank you for your lovely feedback! We’re so pleased you enjoyed the experience and that everything arrived just as it should. We really appreciate your support!
The Whisky.Auction Team
Whisky.Auction からの回答
Thank you for your feedback! We’re delighted to hear your order arrived promptly and that you’re happy with our service.
Thank you
The Whisky.Auction Team
Whisky Auction are fantastic
Whisky Auction are fantastic! Extremely helpful and friendly, I have consistently had swift and accurate replies to all communication. They set realistic prices, exceeded their estimates, sold all bottles submitted, while all steps of the process, from collection to final payment went seamlessly. They deserve 5 stars!
2025年10月28日
自発的なレビュー
Whisky.Auction からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear you’ve had such a positive experience with us. Our team takes great pride in providing a smooth and transparent service, so it means a lot to know that came through. We truly appreciate your trust and look forward to helping you again in the future!
— The Whisky.Auction Team
As a buyer
As a buyer, every time I use them they're really good.
Packaging and delivery, description of lots and speed of dispatch are all good.
2025年10月31日
Whisky.Auction からの回答
Hi Scott!
Thank you so much for your kind review! We’re really pleased to hear that you’ve had consistently good experiences with us.
We really appreciate your continued support and look forward to welcoming you back to Whisky.Auction again soon.
Best regards,
The Whisky.Auction Team
So easy to register and bid
So easy to register and bid
Delivery times are unbelievably quick!
Great experience every time 😎
2025年10月30日
Whisky.Auction からの回答
Thank you so much for your lovely review! We’re thrilled to hear you find the proccess easy , and that your deliveries have been arriving so quickly. It means a lot to know you’re having a great experience with us every time :) Cheers from all of us at Whisky.Auction!
Prompt attention and easy to follow e…
Prompt attention and easy to follow e mails. Well informed on shipping of purchases.
2025年10月16日
Whisky.Auction からの回答
Hi Alan,
Thank you for your positive review. So pleased to hear you are happy with our services and communications.
Kind regards,
The Whisky.Auction Team
Whisky.Auction からの回答
Hi Peter,
Thank you for your feedback! We’re glad your order arrived quickly and met your expectations. We appreciate your support!
Kind regards,
The Whisky.Auction Team
Good service.
2025年10月6日
Whisky.Auction からの回答
Thank you for the kind words! We’re happy you’re pleased with our service.
The Whisky.Auction Team
Excellent service and easy to use…
Excellent service and easy to use system. It is the leading whisky auction site. Better than all of the others.
2025年10月13日
自発的なレビュー
Whisky.Auction からの回答
Hi Tobias,
Thank you so much for your kind words! We’re thrilled to hear that you find our service excellent and our system easy to use. We take pride in being the leading whisky auction site, and your feedback motivates us to keep delivering the best experience possible.
Kind regards,
The Whisky.Auction Team
customized service
the team was very helpful with bespoke shipping request and kindly held my bottles for an extended period as I was not able to have them delivered right away. This was highly appreciated and makes me a loyal customer.
2025年10月1日
Whisky.Auction からの回答
Thank you so much for your kind words! We’re delighted we could accommodate your shipping needs and appreciate your continued support. Thank you. The Whisky.Auction Team
Great auctions
Great auctions, commissions not to high like others, great packing and delivery service.
Extremely professional company.
Very good value for money delivery costs.
2025年10月3日
Whisky.Auction からの回答
Thank you so much for your kind words! We're glad you enjoyed our auctions. Your support means a lot to us! The Whisky.Auction Team
Whisky.Auction からの回答
Hi Duncan,
We really appreciate your feedback! We’re thrilled you enjoyed our service. We’ll keep working on making delivery charges better for our customers.
Kind regards,
The Whisky.Auction Team
Great way to buy quality Rum
Great way to buy quality, plus be exposed to Rums you wouldn't normally be exposed to. My Fiancé introduced me yo rum 3 years ago and he didn't know this existed. Since joining we have bidded on lots of items. Easy platform to use and monitor your bids.
2025年10月2日
Whisky.Auction からの回答
Hi Deborah,
Thank you so much for sharing your experience!
We’re thrilled to hear that our platform has helped you discover rums you might not have come across otherwise. It’s great that both you and your fiancé have been able to explore and enjoy bidding. We’re glad you find the platform easy to use and monitor, your feedback means a lot to us!
Kind regards,
The Whisky.Auction Team
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