I ordered a paper cutter from Whitaker Brothers. The staff emailed shortly after asking specifics on shipping and tge company where the equipment would be delivered. All in all I have received 3/4 ema... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We purchased the the HSM Profipack C400 Cardboard Shredder for our e-commerce business to start using our old cardboard as filler material instead of purchasing paper and foam. It was shipped quick o... もっと見る
Customer service was initially great; however, when I emailed and called to follow up regarding an order I placed there was confusion and lack of communication. My order was shipped via ground without... もっと見る
The folding machine we ordered arrived very quickly and seems to be working well so far. We were supposed to receive a free cleaning kit with our purchase. The manufacturer stopped sending them ap... もっと見る
企業情報
当該企業による記述
Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes. Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.
連絡先
3 Taft Court, 20850, Rockville, 米国
- 800-243-9226
- satisfaction@whitakerbrothers.com
- whitakerbrothers.com
4.2
ほぼ満足
873件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Shopping was easy on the website and we…
Shopping was easy on the website and we were even contacted personally to make sure we were getting the machine we needed. Great service. Was shipped the same day and we received it in 2 days.
2020年3月5日
自発的なレビュー
Not enough pic of the item from other…
Not enough pic of the item from other sides. But I called with questions and the sales department was super helpful
2020年2月24日
自発的なレビュー
Three days after I placed the order
Three days after I placed the order, I still haven't received the delivery confirmation. The delivery process was exceptionally slow. This makes me feel anxious.
2020年2月22日
自発的なレビュー
Excellent Customer Service
I cannot say enough good things about my purchase. This was the first time I've ordered from Whitaker Brothers and the first time to buy a folding machine. I read reviews, watched videos & chose a folding machine. I placed the order and was pleased to receive an email from customer service. They wanted to verify my purchase and & be sure I was confident in my selection before they filled the order. I responded that it was our first time to purchase a folder, but that I had researched before making the order. Within 5 minutes of sending the email response, I received a phone call from their customer service asking if I wanted to discuss my purchase to see if the machine I selected was indeed a good fit for our company. The representative asked a few questions and determined that the machine I had purchased was way more advanced than we needed. He recommended a different machine. A machine that cost several hundred dollars LESS than the one I originally purchased. He canceled the original order, ordered the other machine and issued a credit to my credit card for the difference between the machines in one simple phone call. I could not imagine a more proactive response from any company. I will definitely order from Whitaker Brothers again.
2020年2月22日
自発的なレビュー
Excellent customer service and pricing
Excellent customer service and pricing. We will definitely use again and recommend to everyone!
2020年2月13日
自発的なレビュー
When I called to place an order
When I called to place an order, I had to leave a message. When I got the call back, she was very abrupt, and told me to order from website, which I did.
2020年2月13日
自発的なレビュー
We have not received our product yet
We have not received our product yet, but I have found customer service to be great!
2020年2月4日
自発的なレビュー
The ordering process was quick and easy.
2020年1月27日
自発的なレビュー
Abraham Marroquin
Quick. reliable. great service. Thank you Abraham for all your help.
2020年1月25日
自発的なレビュー
Excellent transaction
Excellent transaction. Great communication. Will buy from Whitaker Brothers again!
2020年1月24日
自発的なレビュー
Good old fashion service that doesn't…
Good old fashion service that doesn't seem to the norm these days.
2020年1月21日
自発的なレビュー
We are very happy with the quality of…
We are very happy with the quality of service we are receiving from Whitaker Brothers.
2020年1月16日
自発的なレビュー
Machine was delivered quickly and meets…
Machine was delivered quickly and meets expectations.
2020年1月13日
自発的なレビュー
We were at a time when we disparately…
We were at a time when we disparately needed shredder oil. The orders came very quickly and we did not need to stop shredding. Great service and prices.
2019年12月19日
自発的なレビュー
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