Whole Supp レビュー 211

TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service. The help I received when my payment card was compromised was excellent. I very quickly received clear instructions on how to rectify my payments. My account was quickly restored man... もっと見る

5つ星のうち5の評価

Ive been buying the chocolate powder for my daughter now for approx 2 years on the advice of her dietician as she was diagnosed with ceoliac disease and this product is gluten free and the chocolate f... もっと見る

5つ星のうち5の評価

Received an email during the week about a product being delayed but I replied saying I never ordered and to check incase someone had ordered under my name. Fair play to Darren from Whole Supp he... もっと見る

5つ星のうち5の評価

I love this brand and I love the way this company deals with things. Recently they hit an issue with stock of the chocolate protein meal. They got in touch immediately to tell me and kept me upd... もっと見る

企業情報

当該企業による記述

Whole Supp is made from ingredients crafted for peak performance. We work with leading experts in the fields of nutrition, science, medicine, and wellness to develop our Smart Food Formulation. Rich in essential vitamins and minerals, our 13 bioactive superfoods work alone and in synergy to boost energy, reduce recovery, increase endurance, and support your active lifestyle. Our superfoods are packed with 30 essential vitamins and minerals that are vegan, sustainably-sourced, and chosen in impactful amounts.


連絡先

4.8

優良

TrustScore 5段階評価の5

211件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 50%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Excellent service. The help I received when my payment card was compromised was excellent. I very quickly received clear instructions on how to rectify my payments. My account was quickly restored many thanks.

2026年4月15日
自発的なレビュー
5つ星のうち5の評価

Great product, great company.

My son trains a lot and absolutely loves his chocolate Whole Supp. The ingredients are great, the flavour is great and its filling and satisfying. I have always found their customer service to be incredibly helpful too. 10/10

2026年4月13日
自発的なレビュー
5つ星のうち5の評価

Great tasting gluten free protein powder

Ive been buying the chocolate powder for my daughter now for approx 2 years on the advice of her dietician as she was diagnosed with ceoliac disease and this product is gluten free and the chocolate flavour is very tasty. There has been a recent supply issue but I have been kept upto date via emails from the customer service team and Im hopeful this will be resolved very soon.

2026年4月10日
自発的なレビュー
5つ星のうち5の評価

Awesome customer service

I love this brand and I love the way this company deals with things. Recently they hit an issue with stock of the chocolate protein meal. They got in touch immediately to tell me and kept me updated also.
I am happy to wait as I love this product and I’m happy to show them loyalty back.

Deborah
Trimteam

2026年4月6日
自発的なレビュー
5つ星のうち2の評価

Lack of stock and poor customer support

Hello, I have a monthly subscription with Whole Supp, and twice now my order has been delayed. I could easily change my order to another flavour, but let’s face it—the chocolate is out of stock because it’s the only good flavour.
What isn’t so easy is getting a reply from customer service. I’ve now cancelled my monthly subscription after waiting almost a month for my order. I’m trying to get a refund instead, but I’m getting no reply from the live chat or by email, and I can’t see any other option. The chocolate shake does taste good and was a convenient option when in a rush but I wouldnt recommend this company to anyone at the moment.

2026年4月8日
自発的なレビュー
5つ星のうち5の評価

Great product and responsive customer service

Great product, I have been with Whole Supp for a number of months now and it has been an excellent experience from start to finish, Excellent customer service, Darren responds almost immediately and resolves any delivery issues the same day.
I’m more than happy to recommend to family and friends.

2026年3月26日
自発的なレビュー
5つ星のうち5の評価

Great product

Great product, I’ve been using wholsesupp for over 2 years as a daily shake. I find it is a great meal for keeping me full and fueling my workouts, it’s very easy on the stomach aswell. I initially started using it when I was diagnosed with crohns for the nutrition solely but I find it great to help me get my protein without relying on whey shakes which can upset my crohns from time to time!
Recently I’ve been waiting on my order as the chocolate shake had been delayed and they looked after me well and kept me in the loop with progress and options for helping me while I was waiting. Going to try the new strawberry flavour and I am confident it will be just as nice as my usual chocolate flavour!
Can’t praise them enough for their interactions with me while waiting on my order and Darren also being on the forefront as the owner reaching out is a great personal touch.

2026年3月25日
自発的なレビュー
5つ星のうち5の評価

Email sent in error

Received an email during the week about a product being delayed but I replied saying I never ordered and to check incase someone had ordered under my name.
Fair play to Darren from Whole Supp he replied saying that the email was sent in error and not to worry.
I love their products especially the vanilla flavour I have it on repeat order
Thank you for the great service & reply to my query

2026年3月18日
自発的なレビュー
5つ星のうち5の評価

Wholesupp Shake Review

I'm very happy with this product so far, alot of the time when you look for a healthy meal replacement it is either bland or too sweet. Wholesupp have got the balance right for me personally. I'm on my 2nd order already and looking forward to trying the other flavours in the range. Strawberry went down well!

2026年2月17日
自発的なレビュー
5つ星のうち1の評価

Horrendous customer service

This is now the second time they’ve run out of stock because they seem more focused on maximizing retail sales than looking after their paying members. They prioritize stocking retailers while continuing to deduct monthly payments from members — yet leave us waiting indefinitely for products that are supposedly part of our subscription.

What’s even more frustrating is the complete lack of communication. There was no notification that the product was out of stock. I only found out after chasing them two weeks after placing my order. Suddenly, they offered a different flavour as if that resolved the issue — with no apology, no acknowledgement of the inconvenience, and no accountability.

The response felt dismissive, as though nothing had gone wrong. For a company that relies on loyal, paying members, the level of service and communication is extremely disappointing.

2026年2月14日
自発的なレビュー
5つ星のうち5の評価

Chocolate and Vanilla are my favourites.


I honestly love this product and have been a regular customer for well over 2 years. I have brought it all over the world with me I love it so much.

2026年1月19日
自発的なレビュー
Whole Supp ロゴ

Whole Supp からの回答

Hello,

We're sorry to see your review but we don't feel like this is fair given the circumstances.

I can see our customer care team replied to your email 30 minutes after we received it. On our reply we let you know that unfortunately your subscription renewal had already gone through and your request to change the product on your subscription was done 2 days after the renewal had processed and 1 day after the order was delivered.

We hadn't received an email from you since July last year so there was no contact made with us to ask for any help in changing your subscription. I note there was also no further log on your subscription of you attempting to make any changes to it on your end, until the entry seen 2 days after the renewal.

I am really sorry that we're unable to accept the return. This is a legal constraint due to it being a perishable product.

Your subscription has now been updated so that your next renewal will be for the chocolate flavour that you love.

We always try our best to provide prompt and helpful service and I am glad to see we were able to come back to you with our reply within 30 minutes of your email being sent.

Going forwards please make any changes to your subscription at least 48 hours prior to the renewal date to give you peace of mind that your change has time to take effect. Once a renewal has gone through the change will then be reflected on your next order.

Please do reach out to us via email directly should you need any help in future with anything at all, as leaving a review is not monitored as closely, I also don't see a previous review from you on either of our 2 review platforms so I'm not sure where you sent that review?

If you need us you can reach us on hello@wholesupp.com where a member of the team will be more than happy to handle any queries.

Thank you and sorry again to hear you are not a fan of the strawberry flavour.

Team Whole Supp

5つ星のうち5の評価

Fantastic company,and fantastic…

Fantastic company,and fantastic products. I use both the meal replacement shakes and also electrolites for recovery. All dealings with the company have been easy,friendly,hassle free. Couldnt rate them high enough.
John

2026年1月17日
自発的なレビュー
Whole Supp ロゴ

Whole Supp からの回答

Thanks so much for your lovely review John.

5つ星のうち5の評価

Fantastic customer service

Had a small issue with an order, the team, Morgan in particular, sorted it quickly and efficiently. Fantastic service.

2025年12月29日
自発的なレビュー
Whole Supp ロゴ

Whole Supp からの回答

Hi Clodagh, thanks so much for sharing this!

Sorry again about the issue, but we’re really glad Morgan was able to get it sorted for you. I’ll make sure she sees this, she’ll be chuffed.

Appreciate you taking the time to leave a review 💚

5つ星のうち5の評価

Support is excellent

Support is excellent. The product is also excellent!

2025年12月31日
自発的なレビュー
Whole Supp ロゴ

Whole Supp からの回答

Hi Ian, thank you so much!

We’re really glad you’re loving both our Superfood Meal Shake and the customer support. That combo is exactly what we aim for 💚

5つ星のうち5の評価

Fantastic product to aid my training…

Fantastic product to aid my training and suit my busy lifestyle.
Backed up with a tremendous customer service.

2025年12月20日
自発的なレビュー
Whole Supp ロゴ

Whole Supp からの回答

Hi Garry, thanks so much for the lovely review!

We’re really pleased Whole Supp fits nicely into your routine, and hearing that our customer service helped too is the cherry on top. Appreciate you taking the time to share this 💚

5つ星のうち5の評価

Five Star +

Morgan has been incredibly helpful—quick to respond, friendly, and fully committed to making sure everything goes smoothly. Her support and that of colleagues has made working with the WholeSupp team an absolute pleasure.

2025年11月26日
自発的なレビュー
Whole Supp ロゴ

Whole Supp からの回答

Hi Tom, what a lovely review, thank you! Morgan will be buzzing when she sees this!

We’re really glad the team’s support has made things easy for you. It’s great to hear everything’s been running smoothly, and if there’s ever anything else we can help with, just let us know.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報