I tried to use FEDEX first over night but it took 3 days to get my order correct. I used my AK zip code but their system didnât recognize Alaska. I offered to use my FEDEX shipping account number but... ãã£ãšèŠã
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Olivia was very helpful with questions about setting up the account, getting tax exempt status, and other questions. There were some glitches not of Olivia's making and Olivia was present throughout.... ãã£ãšèŠã
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Olivia was very friendly and quick when it came to recovering a receipt from an recent purchase. I will be returning to Whole Tool Box for future purchase now that I know how good the customer service... ãã£ãšèŠã
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I purchased a replacement mower deck, which is large and heavy. Shipping prices paid at checkout were reasonable. However the following day, the company contacted me asking me to pay additional shippi... ãã£ãšèŠã
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Welcome to WholeToolBox, Trusted source for high-quality parts for lawnmowers, power tools, and snow blowers and many more.
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Inaccurate shipping charges
I purchased a replacement mower deck, which is large and heavy. Shipping prices paid at checkout were reasonable. However the following day, the company contacted me asking me to pay additional shipping charges. Be cautious about purchasing if you wish to be charged the correct shipping amount the first time.
2026幎3æ30æ¥
Wholetoolbox ããã®åç
Thank you so much for your feedback and choosing us for the mower deck since it is a oversized and heavy part the carrier provided a shipping quote after your order, which is why we reached out. We only requested the additional shipping if you wanted it. It was never a demand. We truly appreciate your understanding and hope to make your next shopping experience even smoother!
Received the right part
Received the right part. Shipped was fast and had what was needed for the repair job.
2026幎3æ28æ¥
Wholetoolbox ããã®åç
Weâre so happy to hear the part met your needs and arrived quickly! Thank you for choosing us, and we canât wait to help with your next order.
Good,Easy,Fast Thank you!
2026幎3æ3æ¥
Wholetoolbox ããã®åç
Thank you for your review! Itâs great to know you had a fast and easy experience. We value your business and would love to assist you again anytime!
No email no info---Thanks I HAVE NOâŠ
No email no info---Thanks I HAVE NO IDEA WHERE MY ODER IS111111
2026幎2æ27æ¥
Wholetoolbox ããã®åç
Thank you for your review. Our records show your order was placed on 02/26/2025 at 8 PM CST, which was after our shipping cutoff, so it shipped the following business day on 02/27/2025. According to the tracking information, the package was delivered on 03/06/2026. The transit history also indicates a minor address-related delay, which is visible in the tracking details. We appreciate your business and hope to serve you again soon!
Communication needs improvement withâŠ
Communication needs improvement with Chat and email
2026幎2æ7æ¥
Wholetoolbox ããã®åç
We appreciate you bringing this to our attention. Improving our chat and email response is important to us, and weâre taking steps to do better. We hope youâll give us another chance.
Part was shipped in a reasonable time
Snowblower auger housing
Part was shipped in a reasonable time, fits, and hopefully will hold up over time.
2026幎2æ4æ¥
Wholetoolbox ããã®åç
Thank you so much for your support! Weâre happy the auger housing fit your snowblower and arrived when expected. Donât hesitate to reach out weâre here whenever you need us!
Great service at a fair price
They had a part that was hard to find. It was offered at a good price. I placed the order before 11AM there time and it shipped the same day. I received it 48 hours later. GREAT SERVICE!!
2026幎1æ30æ¥
Wholetoolbox ããã®åç
We really appreciate your kind words! Itâs great to hear the part arrived quickly and at a fair price. Thanks for choosing us weâre always here when you need us again!
my delivery of my order was great.
2026幎1æ9æ¥
Wholetoolbox ããã®åç
Thanks so much for your review! Weâre happy your delivery went well. Your support means a lot, and we hope to serve you again soon.
Pressure washer pump
Quick service. I received my order before I was notified it had shipped.
2026幎1æ10æ¥
Wholetoolbox ããã®åç
Thanks so much for your review! Itâs great to hear your order reached you faster than expected. We value your support and hope to assist you again soon.
Efficient
Pleasant staff, accomodating, efficient. There was a problem being able to deliver to my house and communication was good to get the problem solved.
2026幎1æ10æ¥
Wholetoolbox ããã®åç
Thanks so much for your review! Weâre happy our staff could assist and communicate clearly. Your satisfaction means a lot, and we hope to help you again soon.
Wholetoolbox ããã®åç
Thank you for sharing your experience! Weâre glad the quick delivery impressed you. We appreciate your support and look forward to your next order.
Great experience!
They had thecpart I needed for half thr price of other retailers so I wondered if they were legit, but I recieved exactly what I needed even quicker than expected. I highly recommend this seller.
2025幎12æ20æ¥
Wholetoolbox ããã®åç
Thank you for the wonderful review! Weâre glad we could provide the right part at a great price and exceed your expectations with fast delivery. We truly appreciate your recommendation!
Christ right compared to others
Priced right compared to others. Shipped out and received it extremely quick.
2025幎12æ17æ¥
Wholetoolbox ããã®åç
Thank you for your great review! Weâre glad you found our pricing fair and that your order arrived so quickly. We appreciate your support and look forward to serving you again.
package did not get delivered
package did not get delivered! Another FEDEX blunder. I did not get notified and i guess the package is going back to the shipper?
2025幎12æ14æ¥
Wholetoolbox ããã®åç
Thanks for bringing this to our attention. Weâve contacted FedEx and are actively working on sending your replacement. We appreciate your patience and look forward to assisting you again.
Correct part for a great price
Correct part for a great price and arrived quickly.
2025幎12æ15æ¥
Wholetoolbox ããã®åç
We appreciate your kind review! Itâs great to know the part arrived quickly and met your expectations on quality and price. Thanks for choosing us hope to see you again!
Wholetoolbox ããã®åç
Thank you so much for your kind words! Weâre happy to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.
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