The playground came in a complete (nothing is missing). The instructions are not always completely clear. The tarpaulin has to be cut, which is not entirely ideal. Overall, we are satisfied.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The house and its parts arrived quickly and in the expected quality. A few parts needed to be sanded, but nothing terrible. Children are enthusiastic and spend every free moment on the playground whe... もっと見る
企業が回答しました
The playground is perfectly used by both our little girl and other children. The instructions for assembling the house could be more detailed, but we managed to assemble everything and the children ar... もっと見る
企業が回答しました
The online store was structured so that it helped to choose among the many models. The price/value ratio is good. The delivery took surprisingly long but that was because of the carrier and not the co... もっと見る
企業が回答しました
企業情報
当該企業による記述
Obrovský výběr hracích věží se skluzavkou a houpačkou Nejlepší kvalita, příznivé ceny a 10letá záruka Zábava začíná v e-shopu Wickey!
連絡先
Franz-Savels-Straße 69, 52538, Gangelt, ドイツ
- +420 (0)22 8880 343
- info@wickey.cz
- wickey.cz
4.6
優良
95件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good quality, complicated instructions
The playground came in a complete (nothing is missing). The instructions are not always completely clear. The tarpaulin has to be cut, which is not entirely ideal. Overall, we are satisfied.
2022年6月13日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for taking the time to write a positive review. We also take your minor criticism seriously and have forwarded it internally. We wish you and your family lots of fun with the product. Your Wickey Team
delivery and exchange
I evaluate positively the speed and helpfulness in solving problems (2 items were missing and one was damaged). Thanks.
2022年6月8日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your feedback. We do apologise for the errors in your delivery. It is good that you contacted our customer service so that the problem could be solved quickly to your satisfaction. Your Wickey Team
Greatest fun with Your playground
Greatest fun with Your playground. Daughter is so happy on our yard thanks to this.
And planned maternity leave will be so much better. We are spending amazing family time thanks to Wickey :o) :o)
2022年6月8日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your lovely review. We are pleased that one of our products brings so much joy to your family. Wishing you a wonderful maternity leave while your daughter is out there in the backyard having fun. Your Wickey Team
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for rating the quality of our products. We are sorry if the assembly proved to be a little more difficult than expected. We try to make it as easy as possible, but we understand if any questions arise. Therefore, our customer service is always happy to help out. Your Wickey Team
Jakub Chládek
The house and its parts arrived quickly and in the expected quality. A few parts needed to be sanded, but nothing terrible. Children are enthusiastic and spend every free moment on the playground when they are at home. Thank you and we wish you many satisfied customers.
2022年6月8日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your very kind review. It makes us happy to know that your kids like to spend all their free time on their new playground. That is exactly what our products are designed and made for. Your Wickey Team
Dufek
Rychlé dodání, dobrá komunikace. A pokud jde o zboží, dobrá kvalita, rychlé a celkem jednoduché složení
2022年6月8日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your feedback. We are pleased that you are satisfied about every aspect of your buying experience with us. Wishing your family much enjoyment from this purchase. Your Wickey Team
Overall a good experience
The online store was structured so that it helped to choose among the many models. The price/value ratio is good. The delivery took surprisingly long but that was because of the carrier and not the company itself ( hopefully a one time problem due to either corona or the war). Overall a good experience!
2022年6月7日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your feedback. We are happy that you were able to make a choice out of our wide range of products and that you are satisfied about your overall experience with us, despite the long delivery for which we apologise on behalf of the courier. Wishing your family lots of fun with this purchase. Your Wickey Team
Dodání proběhlo v termínu
Dodání proběhlo v termínu, pouze zčásti plesnivé dřevo, pravděpodobně vlivem skladování venku.
2022年6月7日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your feedback. We are sorry that some of the wood arrived mouldy. This can indeed sometimes happen during transport because the wood is still wet from impregnation. I would like to refer you to the wood information on our website to see what you can do about this. Also, our customer service is of course always at your disposal. Your Wickey Team
Wickey Smart Rival
We were very satisfied with quality of product and approach of Wickey. I strongly recommended to see tutorial videos before installation.
2022年6月7日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your positive feedback about your buying experience with us. Wishing your family lots of fun using the slide, swings and climbing options of the Wickey Smart Rival. Your Wickey Team
The playground is perfectly used by…
The playground is perfectly used by both our little girl and other children. The instructions for assembling the house could be more detailed, but we managed to assemble everything and the children are extremely satisfied. We gave the playground oil glaze and it looks beautiful. Great satisfaction and thanks. Transportation by carrier was also seamless.
2022年6月7日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for taking the time to write this review. It's great that the playground is happily being used by your daughter and her friends. After all, the best fun is playing and sharing together! Your Wickey Team
Fast and smooth delivery
Fast and smooth delivery. Bought a large play, but thanks to the clear instructions, it was relatively easy to assemble. Kids are loving it and using daily!
2022年6月7日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your feedback. We are happy to hear that your children are enjoying playing on their new play paradise every day. That is what our products are designed and made for! We wish them many happy adventures. Your Wickey Team
Beautiful playground!
Beautiful playground, we painted it with paint and built it into concrete. Children love to play on it! Thank you for the perfect delivery and beautiful elements. I recommend!
2022年6月7日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your feedback and for your purchase with us. It is nice that you have customised your playground to your liking. Wishing your family lots of fun and great moments. Your Wickey Team
Happy kids ;-)
All worked perfectly with delivery and building the house for our kids thanks to the provided guide. Thank you.
2022年6月7日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your positive feedback. It makes us happy that you and the kids are satisfied with the received product. Wishing them lots of fun playing and running around. Your Wickey team
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your feedback. If the kids are happy then so are we. We wish them lots of fun and great adventures. Your Wickey Team
Great UX
Great UX, quite simple. one thing - i dont know what exactly is part of the package. I loved the AR add-on.
2022年4月10日
自発的なレビュー
Kinderspass
Wir haben seit 12 Jahren einen Spielturm und er ist immer noch Top. Jedoch brauchen wir noch unbedingt den Piratenschiff.😉
2022年3月27日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Sehr geehrter Kunde, vielen Dank für Ihre nette Bewertung. Wir freuen uns sehr, dass wir Sie wieder als Kunden begrüßen dürfen. Über das Update in Ihrem Garten werden sich Ihre Kinder riesig freuen. Ihr Wickey-Team
Na narozeniny.
Vaše dětské hřiště nás zaujaly hned na první pohled díky své barevnosti a rozmanitosti vybavení.
2022年3月27日
自発的なレビュー
Wickey GmbH & Co. KG からの回答
Dear customer, thank you for your feedback. We are very pleased that our products caught your attention. It makes us happy to know that our product will also brighten your backyard with the vibrant colours of our play equipment. Wishing your family lots of fun with this purchase. Your Wickey Team
Pěkné hřiště za dobrou cenu
2022年3月25日
自発的なレビュー
Vše rychlé a přehledné
Vše rychlé a přehledné. Platba okamžitá. Už teď se moc těšíme.
2022年3月25日
自発的なレビュー
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