Wickey GmbH & Co. KG レビュヌ 

95
•
TrustScore 5段階評䟡の4.5

4.6

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

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5぀星のうち4の評䟡

The playground came in a complete (nothing is missing). The instructions are not always completely clear. The tarpaulin has to be cut, which is not entirely ideal. Overall, we are satisfied.

䌁業が回答したした

5぀星のうち5の評䟡

The house and its parts arrived quickly and in the expected quality. A few parts needed to be sanded, but nothing terrible. Children are enthusiastic and spend every free moment on the playground whe... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The playground is perfectly used by both our little girl and other children. The instructions for assembling the house could be more detailed, but we managed to assemble everything and the children ar... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The online store was structured so that it helped to choose among the many models. The price/value ratio is good. The delivery took surprisingly long but that was because of the carrier and not the co... もっず芋る

䌁業が回答したした

䌁業情報

  1. ゲヌム専門店

圓該䌁業による蚘述

ObrovskÜ vÜběr hracích věşí se skluzavkou a houpačkou Nejlepší kvalita, příznivé ceny a 10letá záruka Zábava začíná v e-shopu Wickey!


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

95件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(95)

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5぀星のうち5の評䟡

Very good

Well, the overall experience was good, we have nothing to say about it. The only challenge was guy from transfer company 😀

2021幎11月4日
自発的なレビュヌ
Wickey GmbH & Co. KG ロゎ

Wickey GmbH & Co. KG からの回答

Dear customer, thank you for your feedback. We are pleased that you are satisfied about your buying experience with us. However, we are sorry that your experience with the transfer company was less pleasant and we apologize on their behalf. Your Wickey Team

5぀星のうち5の評䟡

A really great selection

A really great selection of many playgrounds and other accessories for children to play with. I also really appreciate many colours to choose from, so it can perfectly match to other staff in our garden.

2021幎10月11日
自発的なレビュヌ
Wickey GmbH & Co. KG ロゎ

Wickey GmbH & Co. KG からの回答

Dear customer, thank you for your feedback. We are pleased that you have chosen Wickey to shop with. We wish your family lots of fun with the product. Your Wickey Team

5぀星のうち1の評䟡

This is the worst company I have ever


This is the worst company I have ever experienced in my entire life. I ordered the playground over 2 months ago. They sent me an email that it has been delivered to my country 5 weeks ago. The delivery company set up a date 3 times and did not show up. I traveled over 660km to receive the product, they did not contact me. I complained to wickey multiple times, they have been ignoring me for the entire time. I will probably have to sue them

2021幎6月29日
自発的なレビュヌ
Wickey GmbH & Co. KG ロゎ

Wickey GmbH & Co. KG からの回答

Dear customer, thank you for your review. We sincerely apologize for the difficulties regarding the delivery of your order.This should not have happend. We hope your family enjoys the playground after all. Your Wickey Team

5぀星のうち3の評䟡

Poor quality of materials

At the end of May we ordered a children's playground for our 2 year old son.

Unfortunately the delivered material was poorly wrapped .. thanks to which the wood was completely soaked, infested with mold and poorly proccessed on top of that.

After being in contact with Wickey's support, we finally received a full refund for the canceled order. Based on successfull complaint resolution without further problems, I raise the final rating to 3 stars.

Under different circumstances I believe the product might have been fine. But we were unfortunate to order the playground during Covid fallout and "hot" season on top of that, which most likely was the reason the wood arrived soaked and covered in mold.

2020幎8月10日
自発的なレビュヌ
Wickey GmbH & Co. KG ロゎ

Wickey GmbH & Co. KG からの回答

Dear customer, we are sorry that there has been a delay in your delivery. This year's situation has hit the forwarding agencies hard and caused delays that normally do not occur. The wood defects you have described do not meet our quality standards. We would like to find a satisfactory solution together with you. For this purpose we need your order number. Please contact us via the contact form with the subject "evaluation". Your Wickey-Team

5぀星のうち5の評䟡

Renáta Š.

Dnes jsem objednala nádherné hřišťátko, jsem nadÅ¡ená ze vÅ¡ech designovÜch hřišť, která firma nabízí, nevěděli jsme které vybrat dřív. Teď uÅŸ budeme jen netrpělivě čekat na dodání :-) pevně doufám, ÅŸe bude vÅ¡e dle smluvenÜch podmínek a v pořádku.

2020幎6月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Great web shop

Great web shop. I am based in CZ and I appreciate excellent translation into Czech language and very detailed descriptions where you can find answers to all of your question for each and every item on the web pages.

2020幎5月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent Customer service

The web site is nicely created, easy to choose the right product.
The delivery took little longer. However, with respect to the current COVID-19 crises, it is understandable.
Everything was delivered nicely packed, complete.
The playground is beautiful and children are happy.
Any contact with customer service was very good, received answers very quickly. Have to say "thank you" for great support and making me feel that customers matter.

2020幎5月18日
自発的なレビュヌ
Wickey GmbH & Co. KG ロゎ

Wickey GmbH & Co. KG からの回答

Dear customer, we are pleased to hear that you have enjoyed our website and our products. However, we understand your frustration with the conversion differences. It is possible that the exchange rate of the credit card company differs from ours. We would like to apologize for that and would be happy to get in touch with you to find a solution together. Please send us your order number to info@wickey.co.uk with the subject "Evaluation question", so that we can take a closer look at your case. Your Wickey team

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