I’ve been buying my phone cases from here since I was 12 years old and I’m now 20 and refuse to use anyone else’s lol. I’ve never had a problem with them and they’ve always been the most protective ca... もっと見る
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レビュアーのコメントを見てみましょう
My cases did not come in time and they responded quickly and were able to track it down, once it arrived I was charged duties where it was supposed to be shipped duties prepaid and they refunded the a... もっと見る
ORDER AT YOUR OWN RISK! I placed an order which went out for delivery, but it was then returned to the sender because the delivery address on the package was incorrect (although the delivery address t... もっと見る
If you live outside of the US, be aware that you need to pay for returns. Depending on where you live, this can become very expensive with customs fees added on. I would have liked more notice ahead o... もっと見る
企業情報
当該企業による記述
Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.
連絡先
812 Mitchell Road, 91320, Thousand Oaks, 米国
- 888-317-5595
- support@wildflowercases.com
- wildflowercases.com
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 10%に回答しています
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この企業のTrustpilot 利用方法
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Amazing experience✨
I love wildflower cases so muchhh and the new designs they come out with, and the overall protection of the cases are so good! My phone has never even gotten a scratch while using these cases. Shipping is also very quick imo i’ve never had an issue. Customer service is always 10/10 they respond rapidly and also very kind and understanding. Just 10/10 all around, i’m always recommending them to people who compliment my cases💘

Wildflower Cases からの回答
I love my wildflower cases!
I love my wildflower cases. The unique sleek style is always a staple with my outfits.
I’ve only had one incident with an item, but the customer service team was very helpful, friendly, and they provided me with a solution that best fit the situation.
I will continue to buy from wildflower!

Wildflower Cases からの回答
When there was trouble with my order…
When there was trouble with my order wildflower was very quick and helpful wth fixing there problem.

Wildflower Cases からの回答
Love WildFlower cases!
I was recommended wildflower cases by a friend. My experience with wildflower cases have been really good. I am very clumsy so I’m dropping my phone every time I go out somewhere. But I love the fact that there are so many options and the look is sleek but very durable. I most definitely recommend wildflower cases if you are looking for cute cases but also durable/sleek!

Wildflower Cases からの回答
We have bought several Wildflower…
We have bought several Wildflower iPhone and AirPod cases and have always been so happy with them. They are beautiful and durable and look as good at 6 months as they do new. They just feel very high quality and we have never been disappointed in any of our purchases.

Wildflower Cases からの回答

Wildflower Cases からの回答
only cases i’ve had on my phone since…
only cases i’ve had on my phone since 2019. never once had a screen crack (no screen protector) i am always beyond happy with the purchasing/shipping/wearing process of these cases and the companies customer service. cutest designs in the case world and i feel immediately connected to anyone else with a WF case in public. support family owned companies !

Wildflower Cases からの回答
Best customer service ❤️
Always super communicative, kind, and helpful! They always are quick to respond and super on top of issues at hand. Jackelin was the best with helping me figure out a shipping issue.

Wildflower Cases からの回答
Very cute cases!
These cases are very good! Not only are they so cute they protect your phone. I have dropped my phone a couple times without a screen protector and the case has helped my phone have no cracks! They have so many different designs that I love, would definitely buy another!

Wildflower Cases からの回答
Wildflower case review
My wildflower process went very smoothly! They had a lot of case choices for older phone models, like the iPhone 11, and the phone cases last a very long time. Checkout also went very quickly and efficiently!

Wildflower Cases からの回答

Wildflower Cases からの回答
Resolved problem
I used to order cases from a wildflower for a long time almost 5 years. Please, don’t buy from them! This is the last time that I ordered from their website. I placed an order 20 days ago and my package is stuck somewhere and I am not able to find any information. I reached out to them thousands times, call them on the phone. They gave me always the same answers: sorry for delay etc. They said that they shipped package by priority but what kind of priority is this? To wait for a package more than 20 days. This is unprofessional and ridiculous. Especially when you pay for a case 37 dollars and for shipping 20 dollars and more. Don’t buy from them you don’t need this stress.
And this is their reply as you can see down below. We do our best bla bla. No, you don’t. You should send me a package via DHL not any other cheap courier that is why I am waiting for package this long. I hope you gonna understand one day how is it important to treat you customer right! And how much money we spend on your cases and shipping! And you giving us basic response as usual that is not your fault! It is your fault!!!! You are choosing how you gonna send these packages not me!
After all this mess Jackeline from support sent me another package! Thank you! This is how you supposed to handle these kind of situations! Have a nice day!

Wildflower Cases からの回答
Great communication, time efficient, and kind!
I had a product defect and reached out to wildflower. They got back to me very quickly and immediately helped with a solution. A replacement is already on the way. They were so kind, helpful, and efficient. This experience made me love this company even more than I already do!

Wildflower Cases からの回答
Excellent
I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.

Wildflower Cases からの回答
Worst customer service ever
The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!
The phone case itself is so cute
The phone case itself is so cute. I have gotten so many compliments and it’s super durable. Although I did have a bit of trouble with my bling camera cover, Jackelin was super understanding and helpful with getting me a new one due to the product defect. Overall, I definitely recommend the Wildflower cases brand!!

Wildflower Cases からの回答
they were really good and thorough with…
they were really good and thorough with their emails and helped me a lot! they also responded very quickly and made sure i understood what was happening!

Wildflower Cases からの回答
So excited to get my case
So excited to get my case! I loved the options for shipping and the customer services is amazing!!
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