Wildflower Cases レビュー 

387
•
TrustScore 5段階評価の3.5

3.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve been buying my phone cases from here since I was 12 years old and I’m now 20 and refuse to use anyone else’s lol. I’ve never had a problem with them and they’ve always been the most protective ca... もっと見る

5つ星のうち5の評価

My cases did not come in time and they responded quickly and were able to track it down, once it arrived I was charged duties where it was supposed to be shipped duties prepaid and they refunded the a... もっと見る

5つ星のうち1の評価

ORDER AT YOUR OWN RISK! I placed an order which went out for delivery, but it was then returned to the sender because the delivery address on the package was incorrect (although the delivery address t... もっと見る

5つ星のうち2の評価

If you live outside of the US, be aware that you need to pay for returns. Depending on where you live, this can become very expensive with customs fees added on. I would have liked more notice ahead o... もっと見る

企業情報

  1. ファッション アクセサリー店

当該企業による記述

Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.


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3.3

まあまあ

TrustScore 5段階評価の3.5

387件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 10%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.3

すべてのレビュー

(387)

過去12か月のレビュー数: 58件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing experience✨

I love wildflower cases so muchhh and the new designs they come out with, and the overall protection of the cases are so good! My phone has never even gotten a scratch while using these cases. Shipping is also very quick imo i’ve never had an issue. Customer service is always 10/10 they respond rapidly and also very kind and understanding. Just 10/10 all around, i’m always recommending them to people who compliment my cases💘

2024年6月3日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

So ecstatic to hear this! We appreciate your love and support!!!

5つ星のうち5の評価

I love my wildflower cases!

I love my wildflower cases. The unique sleek style is always a staple with my outfits.

I’ve only had one incident with an item, but the customer service team was very helpful, friendly, and they provided me with a solution that best fit the situation.

I will continue to buy from wildflower!

2024年5月26日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

WF <3 you! We appreciate your continued support!

5つ星のうち5の評価

Love WildFlower cases!

I was recommended wildflower cases by a friend. My experience with wildflower cases have been really good. I am very clumsy so I’m dropping my phone every time I go out somewhere. But I love the fact that there are so many options and the look is sleek but very durable. I most definitely recommend wildflower cases if you are looking for cute cases but also durable/sleek!

2024年5月20日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

Yay! We are so happy to hear you had a great experience with us!

5つ星のうち5の評価

We have bought several Wildflower…

We have bought several Wildflower iPhone and AirPod cases and have always been so happy with them. They are beautiful and durable and look as good at 6 months as they do new. They just feel very high quality and we have never been disappointed in any of our purchases.

2024年5月23日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

Thank you for leaving us this amazing review! We appreciate your support!

5つ星のうち5の評価

only cases i’ve had on my phone since…

only cases i’ve had on my phone since 2019. never once had a screen crack (no screen protector) i am always beyond happy with the purchasing/shipping/wearing process of these cases and the companies customer service. cutest designs in the case world and i feel immediately connected to anyone else with a WF case in public. support family owned companies !

2024年5月16日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

Wow! We appreciate your loyalty and support!! Thank you for sharing your experience!

5つ星のうち5の評価

Best customer service ❤️

Always super communicative, kind, and helpful! They always are quick to respond and super on top of issues at hand. Jackelin was the best with helping me figure out a shipping issue.

2024年5月15日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

Amazing! So glad to hear! We <3 you!

5つ星のうち5の評価

Very cute cases!

These cases are very good! Not only are they so cute they protect your phone. I have dropped my phone a couple times without a screen protector and the case has helped my phone have no cracks! They have so many different designs that I love, would definitely buy another!

2024年1月9日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

So happy to hear! We appreciate your kindness and support!

5つ星のうち5の評価

Wildflower case review

My wildflower process went very smoothly! They had a lot of case choices for older phone models, like the iPhone 11, and the phone cases last a very long time. Checkout also went very quickly and efficiently!

2024年5月7日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

So happy to hear about your experience! We <3 you!

5つ星のうち5の評価

Resolved problem

I used to order cases from a wildflower for a long time almost 5 years. Please, don’t buy from them! This is the last time that I ordered from their website. I placed an order 20 days ago and my package is stuck somewhere and I am not able to find any information. I reached out to them thousands times, call them on the phone. They gave me always the same answers: sorry for delay etc. They said that they shipped package by priority but what kind of priority is this? To wait for a package more than 20 days. This is unprofessional and ridiculous. Especially when you pay for a case 37 dollars and for shipping 20 dollars and more. Don’t buy from them you don’t need this stress.

And this is their reply as you can see down below. We do our best bla bla. No, you don’t. You should send me a package via DHL not any other cheap courier that is why I am waiting for package this long. I hope you gonna understand one day how is it important to treat you customer right! And how much money we spend on your cases and shipping! And you giving us basic response as usual that is not your fault! It is your fault!!!! You are choosing how you gonna send these packages not me!

After all this mess Jackeline from support sent me another package! Thank you! This is how you supposed to handle these kind of situations! Have a nice day!

2024年4月23日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

Hi Sasa, it looks like our customer service team is actively communicating with you regarding your package. We do apologize for the delay, however, please note that delays are completely out of our control. Your package was shipped using DHL, looking into your tracking it does seem to have updated late last week, please note that weekends are non-business days and can affect when your tracking will update. Again any shipping delays are out of our control and our team is assisting you to the best of their ability. Thank you!

5つ星のうち5の評価

Great communication, time efficient, and kind!

I had a product defect and reached out to wildflower. They got back to me very quickly and immediately helped with a solution. A replacement is already on the way. They were so kind, helpful, and efficient. This experience made me love this company even more than I already do!

2024年4月23日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

So happy we were able to get this resolved for you! Thank you for letting us know about your experience!

5つ星のうち5の評価

Excellent

I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.

2024年4月19日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

We appreciate your kindness and support! So happy to hear you had a great experience with us!

5つ星のうち1の評価

Worst customer service ever

The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!

2024年2月14日
自発的なレビュー
5つ星のうち5の評価

The phone case itself is so cute

The phone case itself is so cute. I have gotten so many compliments and it’s super durable. Although I did have a bit of trouble with my bling camera cover, Jackelin was super understanding and helpful with getting me a new one due to the product defect. Overall, I definitely recommend the Wildflower cases brand!!

2024年4月7日
自発的なレビュー
Wildflower Cases ロゴ

Wildflower Cases からの回答

Amazing! We appreciate your feedback and support! <3

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