Wild Water Spas  レビュー 352

TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Delivery was slightly later than scheduled but the team where friendly and hardworking. The hot tub was well protected and moved into place without any problems. It took some time to fill due to its s... もっと見る

企業が回答しました

5つ星のうち5の評価

My hot tub was delivered today, I was given an accurate time slot, delivery men were really friendly & helpful going out of the way to move things for me and tidy any wrapping away. Very informative... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought a used hot tub but had a slight problem with it then we decided to upgrade to an ex display finally decided to bye a new one thay were brilliant with all the changes we made we would recommend... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole experience was simple and made easy from start to finish. Sam couldn’t have been more helpful and was there for any queries throughout the process. I would definitely recommend.

企業が回答しました

企業情報

  1. 風呂桶店

当該企業による記述

Our aim is to provide high quality hot tubs at affordable prices along with excellent customer service. We are a hardworking and motivated team always going that extra mile to make sure our business is one step ahead.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

352件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 80%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Can’t recommend these guys enough

Can’t recommend these guys enough, hot tub was delivered within weeks, Harry who delivered and installed was brilliant and helpful even though he was working in pitch black nothing was too much trouble. Amazing service

2023年4月18日
自発的なレビュー
Wild Water Spas  ロゴ

Wild Water Spas からの回答

Sorry it's taken a little while to reply, but thank you so much for the fantastic review! We're thrilled to hear everything went smoothly and that Harry made such a great impression — even in the dark! We really appreciate your recommendation and are so glad you're happy with the service.

5つ星のうち4の評価

Good spa, delivery was postponed twice

Delivery was postponed twice, hence only 4 stars.
We now have the hot tub.
Haven't used it yet, as doing the water treatment and heating it up..
It looks really good, so very much looking forward to trying it out in a day or two.
Tom was very helpful, and Harry, the delivery driver was incredible.
Installed the tub, which took about 2 hours, in the pouring rain,
and then came back about 20 minutes after he'd left, as I had noticed a leak. All fixed now, but it's a good idea to partially fill the spa before the installer leaves to check for this.

2023年3月31日
自発的なレビュー
5つ星のうち1の評価

be wary of this companys aftersales care and read ALL small print

bought tub 18 months ago was not told the grey colouring on both headrests or cover would bleach and leave scum at waterline every day thereafter.told eventually that in the Ts andCs it recommends removing these when not in use!! was sent Whatsapp offering replacement headrests IF WE REMOVED REVIEW!! this was on Trustindex and declined. noticed that 6 recommends were posted on 06/03/2023 someone even making 2 comments on same day?

2023年3月6日
自発的なレビュー
Wild Water Spas  ロゴ

Wild Water Spas からの回答

Dear Linda,

Thank you for taking the time to leave us a review. We are sorry to hear that you are experiencing issues with your hot tub and that you are not satisfied with our after-sales service and warranty.

Regarding the discolouration of your headrests and "leather" cover, we would like to advise you that you should leave your lid off for 20 minutes after putting the chemicals in before closing the lid, and take the headrests off after use to deter discolouration. We apologize if this was not communicated to you before.

We apologize for any frustration you may have experienced and we would like to address any concerns you may have. Please feel free to contact us directly to discuss this matter further.

Thank you for your feedback and we hope to have the opportunity to better serve you in the future.

5つ星のうち5の評価

Had my spa delivered it was fantastic…

Had my spa delivered it was fantastic service fantastic product the guy that fitted it couldn’t be more helpful would recommend this company As the after sales is brilliant any questions are answered very quickly would like to thank the company for the hassle free experience

2023年2月27日
自発的なレビュー
5つ星のうち5の評価

Great experience

Great price and excellent communication throughout. Very quick to respond to queries. I had to organise a separate crane hire to get the hot tub into the garden and was worried about the logistics of co-ordinating two different companies, but needn't have - everything went very smoothly.

2023年2月17日
自発的なレビュー
5つ星のうち5の評価

Ordering our new spa was so easy

Ordering our new spa was so easy, all was done on line and by E-mail , Thomas was great and always quick to respond to any questions, delivery was easy to organise and accommodating, however be aware that a payment of £500 ( and removed of total invoice price ) is required to confirm the date, so don’t be alarmed as it’s only because of previous time wasters that it’s asked for. Delivery was made by Raj and I can not praise him enough, he was polite and helpful and made it so easy, I will certainly recommend this company to friends and Family

2023年1月20日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報