Really impressed with this company. I needed professional indemnity, legal expenses and cyber insurance including US & Canada. WCW came through for me, responding promptly to every communication, amen... もっと見る
企業が回答しました
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Happy to recommend this company. They are quick to respond to queries in an efficient and helpful way. They provide a wide range of policies at competitive prices.
企業が回答しました
Williamson Carson have been providing Photographic insurce for me for several years now. Excellent cover and very competitive premiums. The team also are good at giving guidance about the cover.... もっと見る
企業が回答しました
Plenty of time given in respect of renewal which enabled me to think about any additions or disposals over the year. Provided details of the previous year's premium so easy comparison at hand. Promp... もっと見る
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企業情報
当該企業による記述
Williamson Carson & Co Ltd is a specialist Film, Entertainment and Photographic Insurance Broker. With nearly 40 years’ experience, managing director, Tom Carson is probably the longest serving Broker to the Photographic Industry in the UK. Tom has been working with the Association of Photographers since 1978 and has been on the board of the AOP since 2014. Tom also has very strong links with the Photographic Agents of London, the Association of Illustrators and many more within the creative industry.
連絡先
Third Floor, Templegate House, 115-123 High Street, Orpington, BR6 0LG, Kent, 英国
- 0208 659 5038
- queries@williamsoncarson.co.uk
- williamsoncarson.co.uk
4.9
優良
444件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Revisions/additions to the policy…
Revisions/additions to the policy already taken, were accomplished quickly and efficiently.
2025年5月14日
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Michael,
Thank you for sending us a 5 star review for a mid-term addition. We pride ourselves on being there for our customers throughout so this really does mean a lot.
Thanks again
Williamson Carson & Co. Ltd
My experience is very negative.
I can't agree with all the positive reviews on here as my own experience has been very different. Despite offering me an insurance deal that I feel is suitable and I am happy with, Williamson Carson do not want me to pay for cover. Claire Denison, in particular, has been decidedly inflexible and unwilling to offer an accessible payment option. I do not have a checkbook, nor can I access BACS and I work full time hours so I am unable to make a payment over the phone. Williamson Carson can only take payments over the phone during the same hours that I am at work. I have repeatedly asked if it is possible to make a payment by phone outside of office hours, but I get nowhere with this. I have asked if it is possible to pay on their website so that I can make payment anytime, but this is also impossible. I want to pay for the cover and this can be very easily resolved, but I do not know how if Williamson Carson cannot be more flexible. I will not recommend Williamson Carson to anyone else in the future as this has been the most frustrating and annoying situations I have ever faced. I feel sure that if I had looked elsewhere for insurance cover it would have been paid straight away, but this is seemingly a stalemate that we will never be able to resolve.
2025年4月25日
自発的なレビュー
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Andrew,
Thank you for your feedback. I will send you an email personally, however I just want to reiterate that your feedback is important, especially as we have not had any similar concerns raised in the past.
Nowadays most of our clients would have a bank account with internet banking. Any client with a bank account would be able to pay using bank transfer. We would normally consider bank transfer to allow the ultimate flexibility for our clients as the payment can be set up by the client at their discretion, anytime of the day, with no time restriction.
99% of our client are businesses or sole traders, and bank transfer (BACS) is the by far the most common and desirable payment method requested by our clients. Furthermore, we offer direct debit, which again would allow clients to complete a direct debit mandate at their discretion out of office hours.
For card payments, you are correct, as we speak, we only accept those during working hours, however our office lines are open in excess of 40 hours per week. I will revisit as to whether this is possible with our bank to issue payment links. We have explored this in the past, but it was concluded at the time there was an increased risk of the payment links being intercepted by cyber criminals (and we did not want to put our clients at increased risk).
Furthermore, I have compared our payment options with some of our competitors. Some competitors only allow payment by 2 methods. We allow payment by a total of 4 methods (bank transfer, cheque, direct debit or card payment over phone). So in terms of the breadth of payment options available it would seem we are flexible.
Thanks again for your feedback, and more than happy to discuss this further with you as required.
Matt Whinney
Managing Director
Extremely helpful and attentive to all…
Extremely helpful and attentive to all needs concerning insurance
2025年4月8日
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Sheila,
Many thanks for your kind review and your loyalty over the years. Both are appreciated.
Thanks again
Williamson Carson & Co. Ltd
Always a pleasure to deal with…
Always a pleasure to deal with Williamson & Carson. They provide excellent personal service and professional, tailored insurance cover. I have been one of their customers for many years and highly recommend them.
2025年3月25日
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Mr Walker,
Thank you so much for sending us such a glowing review and of course your loyalty. That really does mean the world to us.
Thanks again
Williamson Carson & Co. Ltd
Helpful, honest advice
Helpful, honest advice. Thanks very much for finding me the right policy.
2025年3月26日
Williamson Carson & Whinney Insurance Brokers からの回答
Hello,
Thank you for sending us such a great review. It is wonderful to hear that the team were able to get a bespoke policy for you.
Thanks again
Williamson Carson & Co. Ltd
Friendly & professional service
Easy to deal with, professional service focussed on the client and their specific needs - not the insurer.
Friendly and flexible.
2025年3月18日
Williamson Carson & Whinney Insurance Brokers からの回答
Dear Peter,
Thank you for sending us such a glowing review. But more importantly, thank you for your loyalty.
Thanks again
Williamson Carson & Co. Ltd
Williamson Carson & Whinney Insurance Brokers からの回答
Hello,
Thank you for sending us such a great review. It is wonderful to hear that the staff were able to help you with all your queries.
Thanks again
Williamson Carson & Co. Ltd
Great policy and amazing service
Great policy and amazing service! I can't recommend them enough, as they have a fantastic policy for the industry and always so helpful.
2025年2月21日
Williamson Carson & Whinney Insurance Brokers からの回答
Dear Timothy,
Thank you for sending us such a wonderful review! We really appreciate your kind words and taking time out of your busy schedule to do it.
Thanks again
Williamson Carson & Co. Ltd
Timely, prompt, efficient and helpful service
It was good to receive a timely reminder at least a couple of weeks before the policy renewal date. Matt explained everything clearly in his initial email to me and was very prompt, clear, and helpful in replying to my follow up queries. The renewal of the insurance was effected within two or three days.
2025年2月13日
Williamson Carson & Whinney Insurance Brokers からの回答
Dear Helen,
Thank you for sending us such a glowing review! I will make sure to pass your kind words on to Matt.
Thanks again
Williamson Carson & Co. Ltd
Williamson Carson & Whinney Insurance Brokers からの回答
Dear Hayley,
Thank you for sending us such a lovely review. Your words are very kind and very much appreciated.
Thanks again
Williamson Carson & Co. Ltd
Swift and Smooth Service
Swift, clear communication that underpins the good service Williamson Carson provide. Thank you.
2025年1月15日
Williamson Carson & Whinney Insurance Brokers からの回答
Dear Rod,
Thank you for sending us such a glowing review! And your loyalty over the years of course.
Thanks again
Williamson Carson & Co. Ltd
Listened to what I needed and provided…
Listened to what I needed and provided me with the answer. All handled very efficiently and quickly with me getting exactly the insurance I needed. Happy client
2025年1月9日
Williamson Carson & Whinney Insurance Brokers からの回答
Dear Derek,
Thank you for sending us such a glowing review! We are very proud of the team so it is wonderful to hear that they were able to provide you with the service we aspire to.
Thanks again
Williamson Carson & Co. Ltd
Have used them for years
Have used them for years. Really good and sort you out quickly if the unfortunate happens
2025年1月8日
Williamson Carson & Whinney Insurance Brokers からの回答
Hello,
Thank you for sending us such a lovely review, especially when it has come to a claim. We will pass on your kind words to the team.
Thanks again
Williamson Carson & Co. Ltd
Excellently looked after my camera…
Excellently looked after my camera insurance for the last twenty years
2024年12月16日
Williamson Carson & Whinney Insurance Brokers からの回答
Hi David,
Thank you for taking the time to send us a review. But more importantly thank you for your loyalty over the years. It truly means the world to us.
Thanks again
Williamson Carson & Co. Ltd
Excellent customer service and advice.
2024年12月3日
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Jim,
Thank you so much for letting us know that you received excellent service from the team. We are very proud of them.
Thanks again
Williamson Carson & Co. Ltd
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Marc,
Thank you for taking the time to send us such a lovely review. Every one means the world to us.
Thanks again
Williamson Carson & Co. Ltd
Expert, Personable & Reliable
Expert, personable and reliable service throughout the renewal process. They take the time to understand our business and requirements and advice on how these might evolve.
2024年10月15日
Williamson Carson & Whinney Insurance Brokers からの回答
Hello,
Thank you for taking the time to send us such a lovely review. We always pride ourselves in offering a bespoke service so it is wonderful to hear that.
Thanks again
Williamson Carson & Co. Ltd
Top for photographers
2024年9月18日
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Dan,
Thank you for taking the time to send us such a lovely review. It is wonderful to hear that we were able to help you.
Thanks again
Williamson Carson & Co. Ltd
I have been with WC for years
I have been with WC for years. I like that you get to speak to the team and it's not all online etc - It's bespoke and not one size fits all. Also that the insurance does not lapse if you have not renewed on the exact date etc ..ie if one is busy/travelling.
2024年9月23日
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Heather,
Thank you for sending us such a thoughtful review. But more importantly thank you for your loyalty. That truly means the most to us.
Thanks again
Williamson Carson & Co. Ltd
Helpful, knowledgeable and supportive
I've been with this company since 2016 and have always found everyone to be very helpful and knowledgeable. I had the misfortune too damage my camera a couple of years ago, and they handled the claim quickly. Competitive quotes too.
2024年9月4日
Williamson Carson & Whinney Insurance Brokers からの回答
Hi Nicky,
Thank you for sending us such a glowing review! But more importantly thank you for your loyalty over the years.
Thanks again
Williamson Carson & Co. Ltd
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