Which? - will and power of attorney services  レビュー 

382
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TrustScore 5段階評価の3

2.8

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5つ星のうち1の評価

My will got returned so many time with same message, i have all the detaisl correct but it just gets returned saying some petty reasons like capitals etc, it doesnt let me download it aswell so that i... もっと見る

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5つ星のうち2の評価

Two stars rather than 1 because at least they were quick with a refund when I complained. LPA writing service is a complete waste of time. You can do the whole thing for free much easier on the gover... もっと見る

企業が回答しました

5つ星のうち4の評価

This was good value for money, had to seek guidance on certain wordings.covered everything we required Kept us informed by EMail to check we understood correctly certain questions only took approx te... もっと見る

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5つ星のうち5の評価

I used this service to create LPA's for both Financial and Health & Welfare. Their forms were clear and easy to use with plenty of guidance notes and examples to consider. I particularly liked the fa... もっと見る

企業が回答しました

企業情報

  1. 財産管理専門弁護士
  2. ・
  3. NPO

当該企業による記述

Whether you're planning your children's future, buying a house or just making sure your wishes are clearly stated, we can help you take care of your will.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

382件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.8

すべてのレビュー

(382)

過去12か月のレビュー数: 6件

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5つ星のうち5の評価

Excellent help and advice

Excellent! The personnel could not have been more helpful, informative and polite with their advice. I have 100% confidence in them and cannot recommend them too highly.

2021年4月25日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Mrs Proctor. Thank you for your great feedback. It's great to hear that you found the team helpful and polite. I've ensured that this has been shared with the management team. If you need any further help, please let us know.

5つ星のうち5の評価

A reassuring process, easy to use.

A straightforward and interesting experience, as we worked our way through the detailed questionnaire and watched our will writing itself on a parallel screen.
It covered every aspect that we required to be part of our wills.
We needed to contact Which Wills directly and emails were answered promptly.
The only issue was a malfunctioning drop-down address finder.

2021年4月22日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hi Paul. Thank you for your comments. It's great to hear that you found our services straightforward and that your queries had been answered promptly. I've ensured that your feedback about the drop down address finder has been shared with the team. If you need any further help, please give us a shout.

5つ星のうち5の評価

A cost effective and quality product.

I took advantage of a Which! Wills promotional offer of 2 separate wills for me and my partner and they were extremely good value for money.
The process of completing the Will was exceptionally simple with support readily available.
The final stage of reviewing and arranging for the Will to be printed, bound and delivered was also extremely efficient with formalisation to delivery taking only a couple of days
Overall, an extremely cost efficient and quality service.

2021年4月13日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Glenn. Thank you for your great review. It's good to hear that you found the service simply to use and equally as important, cost effective! If you do require any further help or assistance, please do not hesitate to give the team a call.

5つ星のうち5の評価

First class service

First class service, easy to follow and good value for money and I’m comfortable that this will sand up to
In any court of law.
Do not hesitate if you need a will, chose WHICH.

2021年4月6日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Peter,

Thank you for your review. It's great to hear that you found the service easy to follow and great value for money! If you do need any further help, please do reach out to the team.

5つ星のうち5の評価

Mirror Wills

Applied for mirror wills for myself and my wife.
The wills were very straight forward and the process provided by Which was very easy to follow and comply with. I paid for the wills to be legally checked and the response was received within the time forecast by Which and everything went smoothly and without any stress.

2021年4月6日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Darryl,

Thank you for your review. It's good to hear that you found our service straight forward and as stress free as possible. We certainly appreciate the challenges and difficulties that consumers can find themselves in when looking at creating a Will so it's good to hear that you found it was a smooth process.

5つ星のうち5の評価

A couple of improvements necessary

I found the whole process of writing 2 wills fairly straightforward. It took a while to get used to the layout and organisation of the notes and explanations. I did find one aspect annoying. My will had multiple beneficiaries and I had to go through them a couple of times to amend. After changing the details of a beneficiary I clicked on save and the document went back to the first beneficiary. It would have been less tedious if it had just moved to the next one. Also it was not clear what to do if you already had a second will in an EU country. Found the best result by try and error.

2021年4月6日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hi John,

Thank you for your time in leaving us a great review. It's great that we've received your comments and feedback. This has been passed on to the team - we're always looking at ways we can make improvements were applicable! If you do need any further help, please contact the team who will be happy to help.

5つ星のうち5の評価

Will done!

Found the process lengthy but comprehensive and relatively easy to follow. Documents came with great advice on how to proceed. Even had the offer for wills and LPAs been full price it would have been well worth it - took advantage of the 50% discount and feel it was a wise decision. Would definitely recommend the service

2021年3月31日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello David,

Thank you for your feedback. It's great to see that you found our services great value for money and that you'll recommend the service. It makes the excellent work we carry out each day worthwhile to read comments like this. If you need any further help, please do not hesitate to contact the team.

5つ星のうち5の評価

Stopped my procrastination!

Without this service I would never have got around to doing my POAs. The instructions were clear and simple. Despite Covid I managed to get everyone to sign everything and they are going off to the OPG shortly.

2021年3月30日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Karen.

Thanks for your time in leaving us this review. We aim to ensure that we make our services as easy and clear to use as possible and its great to hear that you felt this was the case. If you do need any further help, please give the team a call.

5つ星のうち5の評価

Wills and LPAs

My legal affairs are relatively simple and although at first the LPAs looked formidable to do the process in the end was quite straightforward, if time consuming. Having the Which team in support was a great help.

2021年3月29日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Trevor.

Thank you for your review. It's good to hear that you found our Wills process straightforward. Most importantly, it was great to see that our team were there to support you when you needed it. If you need any further assistance, please feel free to give us a call.

5つ星のうち5の評価

Exactly what I needed

My affairs are very simple so I knew I wouldn't require anything complicated. I was very happy to be guided through the questions, and the result is perfect for me. The only problem is I haven't been able to get the will witnessed yet, because of the difficulty of getting two suitable people together during lockdown!

2021年3月18日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Linda. Thanks for your review. It's great to hear that you were happy with the service that we provided.

We hope you manage to get the witnesses sorted soon, we appreciate it's extremely difficult in these unprecedented times. that we live in.

If you need any further help from the team, please do not hesitate to contact us.

5つ星のうち5の評価

Really quick and efficient

Really quick and efficient. Easy to work through the template and the lawyers review provided useful information to ensure everything was covered.

2021年3月16日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Kim. Thank you for your lovely comments. It's great to hear that our team could provide you with the help and guidance that you needed at the time. If you need any further help, please feel free to reach out to the team.

5つ星のうち5の評価

Quality advice…

I have needed to get my Will updated for a while. My problem was finding a reputable Will provider that was also reasonable in costs. I looked at local Solicitors but found very little response from them and that was probably due to the pandemic. My brother-in-law then suggested Which Wills which, gives me the control I desired but also assisted by having legally qualified Solicitors available online to provide advice and review. The costs for what I wanted were good, not the cheapest but I was looking for quality and being reputable rather than a cheap, quick fix which might cause problems in the future. Very happy with the service I have had and the responses were very quick and thorough.

2021年3月16日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Martin. Thank you for such a great review. It's good to hear that the service met your needs. Feedback such as this really goes a long way for the team! If you need any further help, please reach out to us.

5つ星のうち5の評価

Good for simple mirror wills

My wife and I wanted to have mirror wills reflecting our fairly straightforward circumstances. Using the software-led process was easy to follow. We chose to pay a little extra for the legal-review option as it is so important to get it right. Whole thing took around 12 days from start to finish. Pleased with the outcome and consider it to be good value for money.

2021年3月16日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hi Mr Carter! Great to hear that you found using our services straightforward and good value for money. If you need any further help, please do not hesitate to reach out to the team.

5つ星のうち5の評価

I have been wanting to update my will…

I have been wanting to update my will for a while, but having the time and finding someone I trust was a bugbear. I found which wills to be very easy to use especially the helpline, guidance on mistakes I had made, and how to clear them up was clear enough even for me to follow. would I recommend them yes !

2021年3月14日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Mark. Thank you for your great feedback. It's good to hear that you found the helpline useful and that the team was able to rectify any issues you had. Most importantly, it's great to hear that we've provided such a good service that you'll recommend us again. If you need any further help, please feel free to reach out to the team.

5つ星のうち5の評価

Power of attorney for both health and…

Power of attorney for both health and welfare and finance and property. They were so simple to do. The instructions were first class and from my initial terror of doing something like this I couldn't believe how easy I found it. Would definitely recommend anyone to use this service.

2021年3月10日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hi Kathleen,

Thanks for your positive feedback!

It's great to hear that we were able to offer a service that is easy for consumers to use and that the instructions were clear and concise.

Most satisfyingly, it's great to hear that from your experience, you'll be happy to recommend us going forward! If there is anything else we can help with, please reach out to the team.

5つ星のうち5の評価

Really simple to use and has given me…

Really simple to use and has given me peace of mind knowing my wishes will be carried out

2021年3月9日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hi Paula.

Thank you for your great feedback. It's great to hear that the service was easy to use and you'd found it helpful for your wishes. If you need any further help, please feel free to reach out to the team.

5つ星のうち5の評価

Power of Attorney package

I used this with my family to make preparations for the future. Apart from the challenges of getting witness signatures as a result of CV 19, I found it really straightforward to use with guidance notes provided at each section. WHICH reviewed my completed document (checking all sections bar signatures were completed as required) and offered some helpful suggestions as to possible amendments for the purpose of clarity later on. Would certainly recommend to others.

2021年3月2日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello! Thank you for your kind words. It's lovely to hear that you found the service straightforward to use and that the team gave you helpful suggestions along the way. Please let us know if you need any further help.

5つ星のうち5の評価

Aged 80

So uncertain how to write my will - but WHICH on line helped enormously and the feedback from the Solicitors made it even clearer for me. So I am pleased and confident now that my will is reflective of my wishes

2021年2月26日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Sheila. Thank you for your great feedback - it's great that the team were able to help make things clear for you. If you need any further help, please give us a shout!

5つ星のうち4の評価

Patience rewarded

Took far longer than I expected which was mainly our fault needing revisions after submitting to Which for review and the complications of getting witnessing during lockdown. However it is all done and registered with Certainty The National Will Register so we are satisfied and relieved that the process is over.
Our will is straightforward - just as well as found all the legal jargon quite confusing.

2021年2月22日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hi James. Glad to hear that you found our process straightforward. Your feedback is greatly appreciated in helping us to improve our service going forward.

5つ星のうち1の評価

I like another reviewer found that…

I like another reviewer found that couldn't include a trust within my will but only found this out after only going through the online process and then emailing. It was then I found out that I couldn’t include a trust. I received a prompt refund. Suggest that Which add to their site that this is a basic will and does not include the opportunity to include a Trust.

2021年2月20日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Marion. Thank you for your review. I'm sorry that you are unhappy with the service that we offer.

Unfortunately we do not offer the trust service you were looking for. Our website ensures that we are transparent with new customers to the service in what we can and cannot offer.

Furthermore, we are happy for consumers to contact the team before hand to discuss their individual needs to ensure that the service is right for them.

If you do need any further help, please do not hesitate to contact the team who will be happy to help.

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