Which? - will and power of attorney services  レビュー 

382
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TrustScore 5段階評価の3

2.8

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5つ星のうち1の評価

My will got returned so many time with same message, i have all the detaisl correct but it just gets returned saying some petty reasons like capitals etc, it doesnt let me download it aswell so that i... もっと見る

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5つ星のうち2の評価

Two stars rather than 1 because at least they were quick with a refund when I complained. LPA writing service is a complete waste of time. You can do the whole thing for free much easier on the gover... もっと見る

企業が回答しました

5つ星のうち4の評価

This was good value for money, had to seek guidance on certain wordings.covered everything we required Kept us informed by EMail to check we understood correctly certain questions only took approx te... もっと見る

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5つ星のうち5の評価

I used this service to create LPA's for both Financial and Health & Welfare. Their forms were clear and easy to use with plenty of guidance notes and examples to consider. I particularly liked the fa... もっと見る

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企業情報

  1. 財産管理専門弁護士
  2. ・
  3. NPO

当該企業による記述

Whether you're planning your children's future, buying a house or just making sure your wishes are clearly stated, we can help you take care of your will.


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2.8

まあまあ

TrustScore 5段階評価の3

382件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.8

すべてのレビュー

(382)

過去12か月のレビュー数: 6件

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5つ星のうち5の評価

First class

First class. A bit daunting, but the explanatory notes gave me confidence to understand and complete each section. The legal team's responses to my numerous "submissions" demonstrated real attention to detail - exactly what you need with such an important document. Time and money well spent.

2021年6月16日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello A Saguiez,

Thank you for your kind review. We appreciate that these things can be daunting at first and we want to ensure that we make it as straightforward as possible so it's great to hear that the team were at hand to help with this.

If you need any further help, please do let us know.

Kind regards,

Chris

5つ星のうち5の評価

So easy!

If I'd known Which had made it this easy, I'd have done it ages ago! Straightforward with plenty of helpful explanatory text. Well worth the money for the peace of mind.

2021年6月9日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. Everything was explained carefully making filling in the form very straightforward.

2021年6月9日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Richard,

Thanks for your great review. It's great to hear that you received an excellent service from the team, it's what we like to hear! If you need any further help, please let us know.

Best wishes,

Chris

5つ星のうち5の評価

We were very pleased with the service…

We were very pleased with the service which turned out to be simple and straight forward to use.

Once the legal review had been completed we asked if our bound copies could be despatched quickly because we had an opportunity to get them properly witnessed - and they arrived within a couple of days - thankyou.

The only thing I would add - and it is probably beyound the scope of this service, but never the less very important is a "Digital Will" (to cover all things on-line). Perhaps some guidance on this rather important topic could be included in the future?

2021年6月4日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Malcolm,

Thank you for your kind review. It's great to hear that you found the service simple & straightforward. We certainly welcome these comments as we appreciate how stressful and time-consuming this can sometimes be. I've been sure to add your feedback about a digital will to the team. If you need any further assistance, please do let us know.

Best wishes,

Chris

5つ星のうち5の評価

Delighted Clients

Amanda, Paralegal working for Wills and Legal Services, Malvern, is a superstar! Not only did she draw up both wills and Power of Attorney for my husband and myself, she also carried out the same efficient service for my in laws. She was very patient with my numerous questions and always behaved in a proper professional manner. I have no hesitation in recommending her to anybody who is looking for legal work. She is a credit to her company and should be highly commended.

2021年6月2日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Caroline. Thank you for your very kind review and positive feedback on our staff members. It's great to hear that they were helpful in what can be a very stressful task to carry out. I've been sure to pass this on to the management team so they are recognised for their hard work and efforts. If you need any further assistance, please do let us know. Best wishes, Chris

5つ星のうち5の評価

Painless

Painless. Used the half price offer from Which this was extremely good value. The whole process was very easy. Take time to read through the guidance which is comprehensive and easy to understand. Submitted the will for inspection a quick response. Very pleased with the service would highly recommend.

2021年6月2日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Peter. Thanks for your kind review. It's great to hear that you found it great value for money and easy to use. If you need any further help, please let the team know.

5つ星のうち1の評価

Read the reviews of others before buying!

Being a Which member I was keen to use this service. Well, what a waste of money. I paid more for the option where a solicitor looks over what's been written. They informed me I'd left my children out of my will when in fact I had stated clearly what my 'son & daughter' were to receive. Did your solicitor even look at it? I tried to ring but couldn't get through. I would have done just as well if I'd gone to Smith's or YouGov and paid little. This 'service' is a complete rip-off. Shame on you Which for being associated with it.
Which has replied to my negative review and asked me to ring or email them to discuss the problem. I am now on 8 minutes of holding as all their advisors are busy. Exactly one of the things I complained about. Don't know whether to laugh or cry!

2021年6月1日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Janine. We're really sorry to hear that you've been having issues with your Will. It would never be our intention for our customers to have a poor experience when using our services and we're keen to put this right. If you could give the team a call on 01992 878130 or email us at whichwills@which.co.uk, we'll be keen to help you further. Thanks.

5つ星のうち5の評価

Very easy to use

Very easy to use, and the process was explained clearly at every stage. All terminology explained clearly where needed.

2021年6月1日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Caroline. Thank you for your kind review. It's lovely to hear that you found the service easy to use and that it was clear to understand at all stages. If you need any further help, please let the team know.

5つ星のうち5の評価

Simple Will making process - DO YOURS!

We had been meaning to make wills for ages, the offer from Which Wills prompted us to finally go ahead. The process was very simple, fill out a detailed questionnaire and then a will expert turned it into a proper will. After we checked that the wills contained our wishes, and making any alterations we had thought of in the mean time, the will was professionally bound and sent to us for signing and storage. All in all a very simple process. We are very happy with the final result.

2021年5月27日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Kenneth. Thank you for your kind words. It's great to hear that you found the service simple to use. We want to make our customers journeys as stress free as possible so it's great to hear this had been the case. If you need any further help, please let the team know.

5つ星のうち5の評価

Quick and excellent value for money

I and my partner had been putting off making wills after a poor experience with a local solicitor - inaccurate drafting, hugely expensive and slow. The Which mirror wills process was ideal - easy to follow, rapid clarification by phone on one point. Navigation was a bit unclear at the start, but smooth once we were under. We paid for the legal check to provide more reassurance. Bound copies arrived promptly, and overall cost about 30% of our solicitor's quote.

2021年5月25日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hi Simon. Thanks for your lovely review. It's great to hear that you found the process easy to follow and that the team were able to provide clarification when you spoke to them. If you need any further help, please let the team know.

5つ星のうち4の評価

A painless and worthwhile exercise.

The process and results were extremely good with value for money through the special offer. Form filling was exemplary with excellent help features. A minor confusion exists with the resubmit page after a review or edit as it seems to use the original submission page with the wrong wait period data but it did work. The feedback was good but, in our case, needed a deeper, more easily understood explanation when dealing with named beneficiaries.

2021年5月25日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hi Mike. Thanks for your review. It's great to hear that you found our service great value for money. Your feedback has been shared with the management team, we're always looking at ways we can make our customer journey easier so it's greatly appreciated. If there is anything further we can assist with, please let the team know.

5つ星のうち5の評価

My experience with the Which? Wills service.

My experience with the Which? Wills will writing service was excellent throughout, from an initial telephone enquiry to receipt of my bound document. The online process was designed to be easy to follow but I made one or two small errors along the way. These were referred back to me immediately for correction. I recommend this service.

2021年5月23日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Janette,

Thanks for your great review. It's lovely to hear that you'd recommend the service and that the team were at hand to help you throughout the way. If you do need any further assistance, please let us know!

5つ星のうち5の評価

An excellent service

An excellent service, every stage was thoroughly explained and easily understood. The quality of the finished wills is a reflection of the usual first class quality of "Which" services in general.

2021年5月22日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Arthur. Thank you for your lovely review. It's really great to know that you found the service excellent at every stage and easy to understand. If you do need any further assistance, please give the team a shout.

5つ星のうち5の評価

Great On-line Will Service

Great On-line Will Service
Straightforward way to create a will, all parts of the process were quick and fuss-free. Having lawyers look over the completed will provided further reassurance.
Price seems to be quite competitive - certainly no more expensive than other options.

2021年5月18日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Carolyn. Thank you for your great feedback. We're happy to hear that you found the process quick and easy to use. We are also pleased to hear that you found the price good value. If you need any further help, please let us know.

5つ星のうち5の評価

An excellent and cost-effective service.

An excellent service from Which? Wills. So easy to use, and such a helpful team to back it up. An inexpensive way to draft wills and powers of attorney, and have the drafts reviewed by experts before finalising. This a job my wife and I have been putting off for a long time because of the cost of asking local solicitors to do it for us - the quote we had was ten times this cost. Thank you Which? Wills.

2021年5月18日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Graham. Thank you for your review. We're glad that you found the service easy to use and that the team were helpful. We'll be sure to pass on your great feedback - it goes a long way! If you need any further help, please let us know.

5つ星のうち5の評価

An excellent service.

I found the service provided by Which? Wills convenient, efficient and good value for money.

2021年5月12日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Martin. Thanks for your great review. It's great to hear that you found the services good value for money and efficient. If you need any further assistance, please give the team a shout.

5つ星のうち1の評価

Very time consuming with a very large…

Very time consuming with a very large amount of paperwork to read through and try to understand. I thought my requirements were fairly straightforward, but were not able to be accommodated so I ended up cancelling and using a local solicitor, which straightforward, much quicker and a similar cost.
Eventually got a refund.

2021年5月4日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello. I'm sorry to hear that you found the service time consuming. It is never our intention to make it difficult for our customers to use the service and the team are here to help if anyone needs it. I've ensured that your feedback has been passed on to the management team to review. If you do need any further assistance, please give us a call.

5つ星のうち5の評価

Excellent service

Excellent service. All we needed for straightforward mirrored wills

2021年5月4日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Mark. Thanks for your kind review. It's really great to hear you found the service straightforward. If you need any further help, please give the team a shout!

5つ星のうち5の評価

Mirror Wills

Very good and easy process to follow. Questions answered in a timely and efficient manner with easy to understand replies. Been putting this process off for a very long time and and I am now relieved that new mirror wills are in place.

2021年5月4日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello Geoff. Thank you for your kind words. It's really good to hear that you found the process easy to follow.

We completely understand how daunting the task can be for people. That's why we aim to ensure our services are easy to use and great value for money. If you need any further help, please give the team a shout.

5つ星のうち5の評価

Superb service

Superb service , answered my questions in a timely manner , clearly and helpful. Been delaying doing this forever so pleased it’s done with minimal fuss

2021年4月27日
自発的なレビュー
Which? - will and power of attorney services  ロゴ

Which? - will and power of attorney services からの回答

Hello! Thank you for your great review. It's satisfying to hear that you received an excellent service from the team and that it was done with minimal fuss. If you need any further help from us, please give the team a shout!

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