Window Warranty UK レビュー 

150
TrustScore 5段階評価の3

3.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolute scammers, 6k ripped off my elderly parents, lies and more lies. They do not exist at the address in Lytham St Annes. Also trading under Abacus Installations, check Companies House, no account... もっと見る

5つ星のうち1の評価

Avoid at all costs. They have scammed my elderly sister after claiming they managed her warranty for her windows. She has dementia and they charged her over £5000 for work that could have been done fo... もっと見る

5つ星のうち5の評価

Had roof glass in my orangery, cleaned, resealed and 3 corner triangles replaced, also all bi-folding doors re-aligned and serviced. Excellent work carried out quickly with no fuss brilliant job. Th... もっと見る

企業が回答しました

5つ星のうち5の評価

The fitters Installed new grey cladding to replace old white cheap PVC cladding by builder , and replace plywood boarding which was wrotten and were very knowledgable about the system , where my cl... もっと見る

企業情報

  1. 窓ガラス設置業
  2. ドア提供業者
  3. グリーン エネルギー提供業者
  4. PVC窓提供業者
  5. 窓提供業者

当該企業による記述

With over 25 years of experience, Window Warranty UK specialises in the repair, restoration and ongoing maintenance of uPVC, Aluminium and wooden windows, doors, conservatories, gutters and other associated products. We’re a specialist company offering homeowners replacement guarantees, repairs to maximise performance, increased security, quality in upgraded locking mechanisms and fixtures, and ultimately financial protection for their largest asset – their home. We have serviced, repaired and reissued guarantees for thousands of UPVC products throughout the country and saved domestic homeowners thousands of pounds by not having to replace their products. As reputable, qualified and experienced professionals, all jobs are completed accurately and to the highest industry standards.


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3.0

まあまあ

TrustScore 5段階評価の3

150件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.0

すべてのレビュー

(150)

過去12か月のレビュー数: 24

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5つ星のうち5の評価

Conservatory Gutter and Window Repair.

Good service from both engineers and friendly office staff. Team who carried out repair work to conservatory could not be faulted and completed work within time quoted.

2024年1月10日
自発的なレビュー
Window Warranty UK ロゴ

Window Warranty UK からの回答

Thanks for the great feedback, we appreciate you taking the time to leave us a review. We're glad to hear you had good service and were happy with the work carried out

5つ星のうち5の評価

Had roof glass in my orangery

Had roof glass in my orangery, cleaned, resealed and 3 corner triangles replaced, also all bi-folding doors re-aligned and serviced. Excellent work carried out quickly with no fuss brilliant job. The one very minor leak that remained following the work was quickly remedied. Overall very pleased with work, and staff.

2024年2月15日
自発的なレビュー
Window Warranty UK ロゴ

Window Warranty UK からの回答

Thanks for the great feedback, we appreciate you taking the time to leave us a review

5つ星のうち5の評価

had a service done by the company all…

had a service done by the company all windows refurbished - sceptical at first but I cannot fault anything - from the office to the engineers and then the completion of the work - A genuine family company that has the best interests of there customers at heart

2024年2月8日
自発的なレビュー
Window Warranty UK ロゴ

Window Warranty UK からの回答

Thanks for taking the time to leave us a review.

5つ星のうち5の評価

Great customer service

Great customer service, very quick and reliable company!

2024年2月6日
自発的なレビュー
Window Warranty UK ロゴ

Window Warranty UK からの回答

Thanks for the lovely feedback, we pride ourselves on our customer service so thank you for taking the time to leave us a review

5つ星のうち5の評価

Had all my windows and doors restored

Had all my windows and doors restored. Looking new and all working again. The lads were great, clean and tidy. Great job. Thank you

2024年2月15日
自発的なレビュー
Window Warranty UK ロゴ

Window Warranty UK からの回答

Thanks for the comments we pride ourselves on our professional service so appreciate you taking the time to leave us a review.

5つ星のうち1の評価

Worst company ever

worse company ever. They took my deposit to fix my leaky roof and didn't even give a start date for 9 weeks.
Spent Christmas and New years with a bucket. No answer on their phone. Promised not kept and final straw is to bill me 60 %of cost as admin and survey charge. Absolutely shambolic service

2024年1月19日
自発的なレビュー
5つ星のうち1の評価

What a shame zero stars aren’t an…

What a shame zero stars aren’t an option! They are utterly appalling. Firstly I was misinformed when I called them to look at a broken catch stopping me from shutting a window securely. Naively, I believed their representative when he said I would have to replace the entire unit as these catches are sealed, (I have since been informed that they are thoroughly repairable!). I’m then charged over the odds, again acting in ignorance until enlightened by a local builder who would have done an entire replacement for a fraction of the price. Then I’m kept waiting for eight weeks, each time I called about it, I’m fobbed off with “I’ll have to talk to our engineers, and I’ll call you back” we’ll, naturally, they don’t call you back. Then I get, “oh well it won’t be this week” …not good enough, I’ve already waited 8 weeks, it looks as though it won’t be any week! They’ve taken a 50% deposit which I now have to retrieve via the small claims court, and all the hassle that goes with that. Give them a wide berth, or you’ll live to regret it.

2023年10月24日
自発的なレビュー
5つ星のうち1の評価

Zero Customer Service AVOID!

Called to ask about repairs to three windows in my mums house which needed the hinges replacing. Lady I spoke with said she couldn't give me an estimate for what sort of price i'd be looking at for the repairs. Was told that her other colleague had just stepped out of the office but would be back in 5 minutes to give me a call back to discuss, that was over 24 hours ago and no call back received. Reading the reviews on this site I am very glad that they never bothered to call me back as they are clearly not interested in providing a quality service, would you really want to trust a company that offers a 5 year warranty, but cant be bothered to call a customer when they say they will? I found another company who were able to give me a price for the repairs and have already scheduled the works for me.

2023年9月13日
自発的なレビュー
5つ星のうち1の評価

Take on board the negative reviews, I thought I’d given them the benifit of the doubt and regret it!

Awful company. I saw the reviews, but thought I would still try them anyway. Regreted it!
Work not finished, communication is very poor. Constantly chasing for updates ect, appointments made then no one turns up so have to reschedule. Conservatory was meant to be fixed from leaking roof…. Still leaks! Then was meant to be having a ceiling put in so it’s warmer in winter… heard nothing. Constantly chased about roof still leaking and gave up in the end and took is as money lost.

2023年2月20日
自発的なレビュー
5つ星のうち5の評価

Despite all efforts to stop false…

Despite all efforts to stop false negative reviews, Trustpilot continues to accept these posts without any authentification.
To all genuinely satisfied customers and new clients, we remain the most envied, best and longest-established repair specialists in the industry and have given over 28 years of service to Thousands of satisfied customers.

2023年7月31日
自発的なレビュー
5つ星のうち1の評価

Not even worth 1 star

Not even worth 1 star! Steer clear!!! They take admin fee , order glass ( that doesn’t arrive) and make excuses for not coming ! 9 weeks we waited and nothing! Initial survey was seemingly professional , but only as con artists !

2023年7月20日
自発的なレビュー
Window Warranty UK ロゴ

Window Warranty UK からの回答

Hi Charlotte,

We’re sorry to hear about this. We’ve had a look through our records and couldn’t find any customers by your name.

Please could you get in touch on 0800 999 2332 and provide us with some more details, so we can have a look into this.

Thanks,
The Window Warranty Team

5つ星のうち1の評価

Avoid... you won't get any service.

Found this company online and it was based in Lancashire. My instincts said avoid following a sales call to arrange a survey of a damaged lantern roof. After a couple of calls with a surveyor called Wayne (not too bright) I was told I had to pay £145 first before he would come out. Duly paid, 3 months later and 9 calls, the replacement unit has still not come in. The lady on the phone is excellent at fob offs, she's a credit to a company like that. Unit not ready. Someone's at a funeral. Unit that came in was sub standard. A quick look on companies House tells me a lot.... the principal person behind this business has 17+ directorships most of which are dissolved. Make your own mind up!

2023年5月30日
自発的なレビュー
Window Warranty UK ロゴ

Window Warranty UK からの回答

Hi Mark,

Sorry to hear about your experience.

The manufacturers made the wrong unit twice. We would not install a unit that is substandard or wrong, hence the delay in installation.

The work was completed on the 25th of July and we are awaiting payment of balance.

We understand that you were frustrated with your experience, as were we. We are now in talks with our manufacturer to ensure this doesn’t happen again.

Apologies again for the delay, but unfortunately it was out of our hands.

Many thanks,
The Window Warranty Team

5つ星のうち5の評価

Wonderful windows

I can’t fault this company. I had windows serviced and have a 5 year warranty and they look fantastic now! I nearly changed them but so glad I didn’t. Also the engineers were so helpful and friendly. Great job! Highly recommend.

2023年7月4日
自発的なレビュー

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